Empowering Military Families: The Role of an Outreach Services Director

Are you looking for a career that combines administrative leadership with meaningful community impact? The United States Army Installation Management Command is currently hiring for an Outreach Services Director (NF-04) at the picturesque Fort Buchanan in Puerto Rico. This position is essential to the success of the Army's mission, ensuring that military families receive the support they need to balance their daily lives with the demands of service.

Job Responsibilities

As the Outreach Services Director, your role will be multifaceted:

Leadership: Serve as the primary director for the installation's outreach programs.
Policy Oversight: Implement and monitor Department of the Army policies regarding fee structures, patron eligibility, and program space allocation.
Budget Management: Develop and oversee the CYS budget for outreach activities.
Advisory Role: Act as the Subject Matter Expert for the command on all matters regarding CYS outreach, including preparing briefings and reports.
Staff Management: Oversee personnel recruitment, performance evaluations, and development.

Requirements

To be considered for this role, candidates must meet specific educational and professional benchmarks:

Requirement	Criteria
Education	Undergraduate degree with 24+ semester hours in early childhood/elementary/secondary education, psychology, or related field
Experience	24+ months of experience in child/youth program administration
Physicality	Ability to lift 40 lbs and perform routine physical tasks like standing/bending
Communication	Advanced ability to communicate effectively in English

Salary and Benefits

This position offers a competitive salary range of $67,970 to $88,356 per year. Beyond the pay, the benefits package is comprehensive:

Health and Retirement: Access to health insurance, 401(k), and retirement planning.
Time Off: Accrual of paid personal time off and federal holidays.
Childcare Discounts: Significant fee reductions for children of CYS staff.
Lifestyle: Access to on-base amenities, including gyms and libraries.

Application Tips

Respect the Page Limit: Federal resumes must not exceed two pages. Quality over quantity is key.
PDF Format: Always upload your resume in PDF format to ensure the system scans it correctly.
Transcripts: Have your academic transcripts ready to upload, as they are mandatory for verification.

Serving as an Outreach Services Director at Fort Buchanan offers a rare blend of professional growth and the chance to live in one of the most beautiful environments in the U.S. If you have the leadership skills and a passion for supporting military families, we encourage you to apply before the deadline.

Why This Outreach Services Director Nf-04 Job Matters

Make a meaningful impact on the lives of military families in beautiful Puerto Rico as an Outreach Services Director at Fort Buchanan.

Outreach Services Director Nf-04 Job Overview

The U.S. Army Installation Management Command is seeking a dedicated Outreach Services Director to join the Child and Youth Services team at Fort Buchanan, Puerto Rico. This position is vital to the Army Family Covenant, as it helps bridge the gap between military mission readiness and parental responsibilities by providing high-quality support programs for children and youth. You will serve as the primary leader for outreach services, coordinating essential resources for active-duty personnel, DOD civilians, and their families.

Requirements for Outreach Services Director Nf-04

Undergraduate degree with at least 24 semester hours in relevant fields such as early childhood education, psychology, child development, or youth program administration.
Combination of education and experience equivalent to a major (24 semester hours) plus relevant professional experience.
Minimum of 24 months of experience working in child and/or youth programs.
Demonstrated experience in child and youth program administration.
Ability to effectively communicate in English, both orally and in writing.
Physical capacity to lift/carry up to 40 lbs and perform routine bending, standing, and stooping.
Must be able to provide transcripts and proof of education at the time of application.

Preferred Qualifications for Outreach Services Director Nf-04

At least 1 year of experience in a DoD Child & Youth Services role such as Assistant Director, Training Specialist, or Facility Director.
Proficiency with Military Child Care, Child and Youth Management System (CYMS), and DARS CYS Budgeting.
One year of experience in direct staff supervision, including performance evaluations and personnel management.

Federal Benefits & Perks

✓Health and life insurance plans
✓Participation in 401(k) and retirement programs
✓Paid personal time off and federal holidays
✓Significant childcare fee discounts for CYS employees
✓Professional development and on-the-job training opportunities
✓Access to on-base amenities like fitness centers and libraries
✓Cost of Living Allowance (COLA) eligibility

💡 How to Apply Outreach Services Director Nf-04 Job & Insider Tips

Application Steps for Outreach Services Director Nf-04 Job

Create or log into your USAJOBS account.
Prepare a resume limited to two pages or less; ensure it is in PDF format for optimal viewing.
Gather necessary documentation, including transcripts and any applicable proof of eligibility.
Complete the online application through the USAJOBS portal by the closing date.
Submit your package and monitor your application status via your USAJOBS profile.
If unable to apply online, contact the NAF Human Resources representative for manual application instructions.

💡 General Tips

Ensure your resume clearly addresses the specialized experience requirements mentioned in the announcement.
Do not include photos or personal images in your resume.
Double-check that your contact information is accurate and that your email is monitored.
Upload your resume as a PDF to preserve your formatting and page count.
Address the application questionnaire honestly; overstating qualifications may result in disqualification.

Frequently Asked Questions

Is this position open to the public?

Yes, this announcement is open to the public; however, candidates must be within the local commuting area of Puerto Rico.

What is the page limit for the resume?

Federal regulations for this position require that resumes be limited to two pages or less.

Are there benefits for family members?

Yes, the position includes a childcare fee discount for the children of CYS employees.

What is the Area of Consideration?

This position is open to candidates within the local commuting area of Puerto Rico.

Is relocation assistance provided?

No, payment of Permanent Change of Station (PCS) costs is not authorized for this position.

Job from United States Army Installation Management Command

Child and Youth Services (CYS) is a cornerstone of the Army Family Covenant. The mission is clear: to reduce the friction between a Soldier’s military readiness and their parental responsibilities. By fostering a community that is supportive, inclusive, and professional, CYS provides high-quality programming that keeps military children and students engaged and cared for. Working for Army Non-Appropriated Funds (NAF) offers more than just a paycheck; it is an invitation to join a mission-driven team where employees are treated as family.