Why This It Specialist (Systems Analysis/Applications Software) Job Matters
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It Specialist (Systems Analysis/Applications Software) Job Overview
IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. For the GS-14: You must have one year of specialized experience equivalent to the GS-13 level in federal service.Specialized experience must include demonstrable experience: Lead technology improvement or modernization projects affecting multiple applications or systems, including evaluating requirements, recommending solutions, and overseeing implementation activities. Develop and implement standards or procedures used by project teams to improve software quality, system security, operational efficiency, or consistency across an organization. Analyze system performance, operational data, or security findings to identify root causes of issues, implement corrective actions, and improve overall system reliability. Review technical solutions and provide recommendations to management, project teams, or stakeholders on system architecture, application design, risk reduction, and technology investments. Coordinate activities across multiple teams to ensure technology projects are completed on schedule and comply with security requirements, organizational objectives, and established technical standards. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS-14 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.