Launch Your Federal Career as a Teller/Agent Cashier with the VA
Are you looking for a stable career where your work directly supports those who have served our nation? The Department of Veterans Affairs (VA) is currently seeking organized, detail-oriented individuals to serve as Teller/Agent Cashiers at their facilities in Albany and Buffalo, New York. This role is a fantastic entry point into the federal workforce, offering a career ladder that rewards performance and dedication.
Job Responsibilities
As an Agent Cashier, you are the backbone of the facility's daily financial operations. Your primary objective is to manage the flow of funds, ensuring security and accuracy at every turn. Major duties include:
- Managing cash flow to ensure adequate funds for daily operations.
- Processing various payment types, such as co-payments and third-party reimbursements.
- Balancing accounts daily to ensure total accuracy.
- Adhering to strict security protocols to prevent unauthorized access to the cash office.
- Providing excellent, courteous customer service to patients and employees.
Salary and Grade Comparison
This position offers a competitive salary range with growth potential. Below is a breakdown of what to expect regarding grade levels:
| Level | Growth Potential | Role Scope |
|---|---|---|
| GS-5 | Full Performance | Entry to intermediate tasks |
| GS-6 | Full Performance | Advanced technical resolution & autonomy |
Salary Range: $42,027 - $60,902 per year
Requirements
To be considered for this competitive federal role, candidates must meet specific eligibility requirements:
- Citizenship: Must be a U.S. Citizen.
- Experience: One full year of specialized experience at the next lower grade level.
- Education: Completion of four years of post-high school education (applicable for GS-5).
- Documentation: You must provide clear documentation of your work history, including hours worked per week.
- Mandatory Programs: Participation in the seasonal influenza vaccination program is required.
Benefits
Federal employees enjoy a robust benefits package designed to support long-term wellness and security, including:
- Health Coverage: Access to multiple high-quality health, dental, and vision insurance plans.
- Retirement: Participation in the Federal Employees Retirement System (FERS) and the Thrift Savings Plan (TSP).
- Leave: Generous leave accrual, including annual vacation time and sick leave.
- Security: Federal positions offer unparalleled job security and consistent schedules.
Application Tips
- Keep it Short: Ensure your resume is exactly two pages or less. Use the USAJOBS builder for accuracy.
- Be Specific: Do not leave out dates (Month/Year) or the average hours worked per week; this is critical for qualification.
- Formatting Matters: Upload your resume as a PDF to maintain the professional layout.
- Check Your Email: The application process includes online assessments. You will receive notifications via the email address registered on your account.
Is the salary negotiable?
The salary is fixed to the General Schedule (GS) pay scale and the locality pay for the specific duty location.
What happens if I miss the closing date?
The system will not accept applications after the deadline. Always submit at least 24 hours in advance to avoid last-minute technical issues.
Working as a Teller/Agent Cashier for the VA is more than just a job; it is a commitment to the Veterans who rely on us. If you have the financial acumen and the drive to help others, we encourage you to apply for this vital role today.
Why This Teller - Agent Cashier Job Matters
Launch a rewarding career with the Department of Veterans Affairs! Serve those who served by managing critical financial operations for our nation's heroes in Albany or Buffalo.
Teller - Agent Cashier Job Overview
As an Agent Cashier/Teller for the Veterans Health Administration, you serve as a vital link in the VA’s financial operations. You are responsible for the collection and disbursement of funds, ensuring that Veterans and staff receive timely support. In this role, you act as an authorized Agent of the Treasury Department, handling cash flow, processing payments, and maintaining rigorous financial accountability at VA facilities in New York.
Requirements for Teller - Agent Cashier
- U.S. Citizenship
- Must live within or relocate to a commutable distance of Albany or Buffalo, NY
- One year of specialized experience at the next lower grade level (GS-4 for GS-5; GS-5 for GS-6)
- Successful completion of 4 years of education above high school (for GS-5 level)
- Must undergo a background/security investigation
- Must participate in the seasonal influenza vaccination program
- Completion of a 1-year probationary period
Preferred Qualifications for Teller - Agent Cashier
- Demonstrated experience in cashiering or financial disbursement
- Proficiency in accounting software, spreadsheets, and email systems
- Strong skills in resolving financial discrepancies and reconciling accounts
- Proven track record of maintaining high-security standards for monetary assets
Federal Benefits & Perks
- ✓Comprehensive federal health insurance
- ✓Life insurance plans
- ✓Retirement program including Thrift Savings Plan
- ✓Paid vacation and sick leave
- ✓Federal holidays
- ✓Career advancement opportunities
💡 How to Apply Teller - Agent Cashier Job & Insider Tips
Application Steps for Teller - Agent Cashier Job
- Create or log into your USAJOBS account.
- Prepare a resume that is strictly two pages or less.
- Upload required documents, including transcripts and SF-50s if applicable.
- Submit your application through the official portal by the closing date.
- Complete the required online assessment when prompted.
- Monitor your application status through your USAJOBS dashboard.
💡 General Tips
- Ensure your resume includes month/year start and end dates and hours worked per week for every position listed.
- Focus your resume on results and skills relevant to financial management and cashier duties.
- Use the USAJOBS resume builder to ensure you meet the two-page limit requirement.
- Save your resume as a PDF to ensure proper formatting remains intact.
- Complete the online assessment as soon as you receive the link to avoid missing deadlines.
Frequently Asked Questions
What is the career ladder for this position?
This position is a multi-grade career ladder from GS-5 to GS-6. Promotion to the higher grade is discretionary based on your performance and the availability of higher-level work.
Is this a remote or virtual position?
No, this is not a virtual position. You must live within a commutable distance of the duty location in either Albany or Buffalo, New York.
Are there strict resume requirements?
Yes, federal agencies now require resumes to be two pages or less. Any resume exceeding this limit will result in your application being rejected.
Do I need a degree for this position?
While education can qualify you for the GS-5 level, relevant specialized experience is often preferred and required for higher grade levels.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Providing comprehensive care to millions of Veterans, the VHA is committed to excellence, compassion, and innovation. Joining the VHA means becoming a part of a mission-driven team where every role—including financial and administrative support—plays a crucial part in the well-being of our heroes.