Leading the Future of Veteran Care: Prosthetic Representative Service Chief

Are you a dedicated healthcare leader looking for a role that combines operational excellence with a meaningful mission? The Department of Veterans Affairs is seeking a highly skilled individual to serve as a Prosthetic Representative (Service Chief) at the VA Connecticut Healthcare System in West Haven. This position is a cornerstone of our efforts to provide world-class, life-changing care to the men and women who have defended our country.

Job Responsibilities

As the Service Chief, your responsibilities will span both high-level strategy and daily operations. You will:

Oversee all Prosthetic and Sensory Aids Service (PSAS) programs at the facility.
Manage and mentor a team of prosthetic representatives and administrative staff.
Plan and execute department budgets, including complex contract management.
Advise senior facility leadership on clinical policy and program improvements.
Ensure compliance with federal regulations and VA mandates.

Requirements

To be considered for this GS-13 leadership role, candidates must meet rigorous standards:

Citizenship: Must be a U.S. Citizen.
Experience: One year of specialized experience at the GS-12 grade level.
Proficiency: Advanced knowledge of medical terminology, inventory management, and healthcare administration.
Clearance: Ability to pass a moderate-risk background check and physical examination.

Comparison of Qualifications

Feature	Requirement Detail
Citizenship	Mandatory U.S. Citizenship
Experience Level	Equivalent to GS-12 or higher
Education	Bachelor’s degree + 24 hours in healthcare/business preferred
Schedule	Full-time, Monday–Friday

Salary Overview

The position is classified as GS-13, offering a highly competitive salary range between $125,431 and $163,062 per year, depending on qualifications and locality-based comparability pay.

Benefits

VA employees enjoy a comprehensive federal benefits package, including:

Robust health, dental, and vision insurance options.
Competitive retirement programs including the Federal Employees Retirement System (FERS).
Generous leave policies with accrued annual and sick leave.
Opportunities for professional growth and training within the largest healthcare network in the nation.

Application Tips

Success in federal hiring depends on detail. Ensure your resume provides clear evidence of your supervisory and budgetary experience. Quantify your achievements whenever possible—for example, mention specific budget amounts managed or the size of teams supervised. Always include your most recent SF-50 if you are a federal employee.

Serving as a Prosthetic Representative Service Chief is more than just a job; it is a commitment to ensuring that Veterans receive the best possible tools for their health and independence. If you are ready to apply your management skills to a mission that matters, we encourage you to start your application today.

Why This Prosthetic Representative (Service Chief) Job Matters

Lead the future of Veteran care in Connecticut. Join the VA as a Prosthetic Representative Service Chief and drive innovation in life-changing medical technology.

Prosthetic Representative (Service Chief) Job Overview

The VA Connecticut Healthcare System is seeking an experienced, visionary leader to serve as the Prosthetic Representative (Service Chief). In this pivotal leadership role, you will manage complex prosthetic and sensory aid programs, overseeing a diverse team and ensuring our Veterans receive the high-quality, specialized equipment they need to lead independent, healthy lives. This is a rare opportunity to influence clinical policy, manage significant healthcare budgets, and advocate for the needs of those who have served our nation.

Requirements for Prosthetic Representative (Service Chief)

U.S. Citizenship.
Proficiency in written and spoken English.
Successful completion of a background/security investigation.
Ability to pass a pre-employment physical examination.
Participation in the seasonal influenza vaccination program.
Selective Service registration for males born after 12/31/1959.
One year of experience equivalent to the GS-12 grade level.
Completion of a 1 or 2-year trial period.

Preferred Qualifications for Prosthetic Representative (Service Chief)

Experience supervising other supervisors.
Expertise in managing VHA financial data including fund controls, contracts, and budget forecasting.
Demonstrated mastery of PSAS directives, handbooks, and clinical guidelines.
Proven ability to provide expert consultation to executive leadership.
High proficiency in Microsoft Office Suite, specifically Excel, SharePoint, and PowerPoint.

Federal Benefits & Perks

✓Comprehensive federal health insurance programs.
✓Generous paid time off, including annual and sick leave.
✓Federal retirement benefits and pension plans.
✓Flexible scheduling and potential for Ad-Hoc telework.
✓Ongoing career development and professional training opportunities.

💡 How to Apply Prosthetic Representative (Service Chief) Job & Insider Tips

Application Steps for Prosthetic Representative (Service Chief) Job

Create or log in to your USAJOBS account.
Prepare a detailed federal-style resume and collect all required documents (e.g., SF-50).
Complete the online occupational questionnaire.
Submit your application package before the closing date of November 16, 2026.
Monitor your email for status notifications and potential interview invitations.

💡 General Tips

Ensure your resume explicitly details your experience level, as the HR team cannot make assumptions.
If you are a current or former federal employee, ensure your most recent SF-50 is included and highlights your grade and series.
Proofread your application documents to avoid errors that could disqualify your submission.
Check your application status frequently through your USAJOBS dashboard.

Frequently Asked Questions

What is the primary responsibility of a Prosthetic Representative Service Chief?

You are responsible for managing the local Prosthetic and Sensory Aids Service (PSAS) program, supervising staff, overseeing the budget for medical equipment, and serving as a technical subject matter expert for senior VA leadership.

Is this position eligible for telework?

Yes, Ad-Hoc telework may be authorized, though this is not a virtual position and requires on-site presence at the West Haven facility.

What documentation is mandatory for current federal employees?

Current federal employees must submit their most recent SF-50, which clearly identifies their position title, series, grade, step, and tenure.

What is the application deadline?

The application must be submitted by 11:59 PM (ET) on November 16, 2026.

Is relocation assistance offered?

No, relocation incentives are not authorized for this position.

Job from Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States. We operate under the 'I CARE' core values—Integrity, Commitment, Advocacy, Respect, and Excellence. By joining our team in West Haven, you become part of a national network dedicated to advancing medical innovation and ensuring that Veterans receive comprehensive, whole-health support.