Launch Your Federal Career as a Teller/Agent Cashier with the VA

Are you looking for a career that combines financial precision with a noble mission? The Department of Veterans Affairs (VA) is currently seeking motivated individuals to serve as Teller/Agent Cashiers at our facilities in Albany and Buffalo, New York. This role is a cornerstone of our daily operations, ensuring that the financial support and services our Veterans deserve are managed with the utmost care and integrity.

Job Responsibilities

As an Agent Cashier, you are a designated representative of the Treasury Department. Your responsibilities include:

Cash Management: Maintaining optimal cash flow to ensure daily operations run smoothly.
Transaction Processing: Handling payments, including collections, disbursements, and processing various forms of financial documentation.
Reconciliation: Balancing accounts daily to ensure that all disbursing funds are accurately accounted for.
Security: Upholding strict security protocols to prevent unauthorized access to the cashier office.
Customer Service: Providing professional assistance to patients and staff in person and over the phone.

Requirements

To be eligible, you must meet specific federal requirements, including:

U.S. Citizenship.
Successful completion of a background investigation.
Submission of a resume that does not exceed two pages.
Mandatory participation in the seasonal influenza vaccination program.

Level	Experience/Education Requirement
GS-5	1 year specialized experience OR 4 years of relevant post-high school education.
GS-6	1 year of specialized experience equivalent to the GS-5 level.

Salary and Benefits

The salary range for this position is $42,027 – $60,902 per year, depending on qualifications and grade level. Federal employees receive:

Health, dental, and vision insurance.
Generous leave accrual (vacation and sick time).
Federal retirement contributions.
Stable, predictable work schedules.

Application Tips

Be Precise: Ensure your resume clearly states the hours worked per week and detailed job duties.
Mind the Limit: The two-page resume limit is strictly enforced. Focus on your most relevant, recent experience.
Test Preparation: You may be required to take the USA Hire assessment. Use the resources on the OPM website to prepare.

If you have a background in finance or cash handling and a heart for service, we encourage you to apply. This is a unique opportunity to join a community that values your contributions and recognizes the importance of our mission to care for our Veterans.

Why This Teller - Agent Cashier Job Matters

Launch a meaningful career supporting our nation's heroes as an Agent Cashier with the VA.

Teller - Agent Cashier Job Overview

The Veterans Health Administration is seeking dedicated individuals to join our team in Albany or Buffalo, NY. As a Teller/Agent Cashier, you will serve as a vital fiscal representative for the Treasury Department, managing the collection and disbursement of funds for the VA Healthcare System. You will play a crucial role in supporting the daily financial operations that directly assist our Veterans, caregivers, and their families.

Requirements for Teller - Agent Cashier

Must be a U.S. Citizen.
Completion of a one-year probationary period.
Must pass a background/security investigation.
Must be willing to live within a commutable distance of the duty location.
Participation in the seasonal influenza vaccination program is mandatory.
Submit a resume not exceeding two pages.
Male applicants born after 12/31/1959 must be registered with the Selective Service.

Preferred Qualifications for Teller - Agent Cashier

Demonstrated experience in handling complex financial transactions and cash reconciliations.
Proficiency in Microsoft Office suite, specifically Word, Excel, and Outlook.
Strong interpersonal skills with a focus on high-quality customer service.
Ability to analyze financial discrepancies and resolve technical issues independently.

Federal Benefits & Perks

✓Competitive Federal Salary
✓Comprehensive health insurance options
✓Generous paid time off and leave programs
✓Retirement planning through the Federal Employees Retirement System (FERS)
✓Opportunities for career growth and promotion within the VA system
✓Predictable, full-time scheduling (Monday–Friday)

💡 How to Apply Teller - Agent Cashier Job & Insider Tips

Application Steps for Teller - Agent Cashier Job

Create or update your USAJOBS profile.
Prepare a resume that is strictly two pages or less.
Complete the online application and questionnaire.
Upload all required supporting documents, including transcripts if applicable.
Complete the mandatory USA Hire Competency Based Assessment if requested via email.
Monitor your application status through your USAJOBS account.

💡 General Tips

Ensure your resume includes the exact start and end dates (month/year) and hours worked per week for every position.
Use clear, results-focused language when describing your duties.
Save and upload documents as PDFs to ensure proper formatting.
Review your email (including spam folders) frequently after applying, as you may be invited to complete additional assessments.
Be specific—the agency will not make assumptions about your experience if it is not explicitly stated.

Frequently Asked Questions

Is this a remote position?

No, this is an in-person position. You must reside or be willing to relocate to a commutable distance from the Albany or Buffalo facility.

What is the education requirement?

For GS-5, you may qualify with four years of education above high school in a relevant field. Transcripts must be provided to receive credit.

What happens if I forget to submit my transcript?

Education cannot be credited without proper documentation. Failure to submit required transcripts will impact your qualification standing.

Can I apply if I am not a Veteran?

Yes, this position is open to the public.

Is relocation assistance provided?

No, relocation incentives are not authorized for this position.

Job from Veterans Health Administration

The Veterans Health Administration is dedicated to fulfilling President Lincoln’s promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." Working at the VA is more than just a job; it is a commitment to service. Our employees enjoy a balanced lifestyle, competitive pay, and the deep emotional satisfaction that comes from supporting America’s heroes.