Launch Your Career in Telehealth with the Department of Veterans Affairs
Are you looking to merge your passion for healthcare with modern technology? The Department of Veterans Affairs (VA) is currently seeking a motivated Health Technician (Telehealth Clinical) to join our team in Williamsport, Pennsylvania. As a key member of the Veterans Health Administration (VHA), you will play a pivotal role in ensuring that our nation's heroes have seamless access to care, regardless of distance.
Job Responsibilities
As a Health Technician, your daily tasks are centered on the success of virtual clinical encounters. Key responsibilities include:
- Equipment Management: Setting up and troubleshooting medical and telecommunications hardware.
- Clinical Support: Acting as a tele-presenter during video encounters, ensuring both patients and providers are connected efficiently.
- Patient Education: Guiding Veterans on how to use telehealth tools to manage their own health.
- Data Management: Capturing and transmitting images and data for clinical review.
- Safety and Privacy: Ensuring all patient interactions follow strict VA privacy and safety guidelines.
Requirements
To be considered for this role, you must meet the following baseline requirements:
- Must be a U.S. Citizen.
- Ability to communicate effectively in English.
- Successful completion of a pre-employment physical.
- Ability to obtain a driver's license for necessary local travel.
Grade Level Comparison
| Level | Requirements | Experience Needed |
|---|---|---|
| GS-05 | Basic Qualifications | Minimal entry-level experience |
| GS-06 | 1 Year Specialized | Experience equivalent to GS-05 level |
Salary Overview
The compensation for this position ranges from $40,736 to $59,031 per year, commensurate with your qualifications and grade level. The VA also provides consistent opportunities for salary growth and annual leave accrual.
Benefits
Joining the VA means investing in your future. Our employees enjoy a comprehensive benefits package, including:
- Insurance: Federal health, dental, and vision insurance.
- Retirement: A robust pension plan plus a 401(k)-style retirement account with government matching.
- Paid Time Off: Generous annual and sick leave, plus 11 paid federal holidays.
- Work-Life Balance: Access to childcare subsidies and paid parental leave after your first year.
Application Tips
To stand out, ensure your resume is detailed. Do not simply list titles; describe your clinical experience and technical skills in detail. If you are a veteran, include your DD214 to ensure you receive proper preference consideration.
This role offers a unique opportunity to contribute to the modernization of veteran care. If you are ready to serve those who have served us, apply today to start your journey with the VA.
Why This Health Technician - Telehealth Clinical Job Matters
Advance the future of veteran healthcare as a Telehealth Clinical Health Technician in Williamsport, where your technical expertise directly connects heroes to the care they deserve.
Health Technician - Telehealth Clinical Job Overview
The Department of Veterans Affairs is seeking a dedicated Health Technician to join the Wilkes Barre VAMC team. In this role, you will be the vital link between patients and their healthcare providers by facilitating seamless virtual clinical encounters. This position is central to the VHA’s mission of increasing accessibility and self-management for Veterans through cutting-edge telecommunications and digital health platforms.
Requirements for Health Technician - Telehealth Clinical
- U.S. Citizenship
- Proficiency in written and spoken English
- Must pass a pre-employment physical examination
- Must be able to obtain and maintain a valid driver's license for government vehicle operation
- Subject to background and security investigation
- Participation in the seasonal influenza vaccination program
- Selective Service registration for males born after 12/31/1959
Preferred Qualifications for Health Technician - Telehealth Clinical
- One year of specialized healthcare experience equivalent to the next lower grade level
- Knowledge of clinical policies and healthcare procedures
- Ability to troubleshoot and maintain telehealth hardware and software systems
- Strong communication skills for patient education and interdisciplinary team collaboration
Federal Benefits & Perks
- ✓Federal health, vision, dental, and life insurance
- ✓Comprehensive federal retirement pension plan
- ✓401k-style Thrift Savings Plan with up to 5% employer matching
- ✓Paid parental leave after 12 months
- ✓Generous annual and sick leave accrual
- ✓Childcare subsidy program for eligible employees
💡 How to Apply Health Technician - Telehealth Clinical Job & Insider Tips
Application Steps for Health Technician - Telehealth Clinical Job
- Create or log into your USAJOBS profile
- Upload your resume, transcripts, and relevant documentation (e.g., SF-50, DD214)
- Complete the online occupational questionnaire
- Submit your application package before the closing date of November 23, 2026
- Monitor your status via the USAJOBS portal
💡 General Tips
- Ensure your resume explicitly details your experience in a clinical or technical setting.
- Do not assume the hiring team knows your background; be descriptive about your specific contributions.
- Review your application package for completeness to avoid disqualification due to missing documents.
- Highlight any experience with medical hardware or patient-facing support roles.
Frequently Asked Questions
Is this a remote or virtual position?
No, this is an onsite position based in Williamsport, Pennsylvania, requiring physical presence to manage telehealth equipment and patient interactions.
What is the career ladder for this role?
This position has a full performance level of GS-06. Depending on qualifications, you may be selected at the GS-05 or GS-06 level.
Do I need a specific degree?
You can qualify through a combination of education and experience or through relevant experience in a clinical setting.
Is there relocation assistance?
No, relocation incentives are not authorized for this position.
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated healthcare system in the United States. We are committed to President Lincoln’s promise to care for those who have served in the military and their families. Our culture is defined by our "I CARE" core values: Integrity, Commitment, Advocacy, Respect, and Excellence.