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Health Technician (Telehealth Clinical) job opening at Veterans Health Administration

Health Technician (Telehealth Clinical) Job

Veterans Health Administration

Key Skills:Telehealth Technology ManagementClinical DocumentationElectronic Medical Records (EMR) proficiencyPatient CommunicationTechnical TroubleshootingProcess ImprovementResource Scheduling

Launch Your Career in Telehealth with the Fargo VA Health Care System

Are you looking for a career that combines technical skill with a deep commitment to service? The Fargo VA Health Care System is currently hiring a Health Technician (Telehealth Clinical) to support our mission of providing world-class care to our nation's Veterans. This role is a vital component of modern healthcare, enabling Veterans to connect with specialists regardless of their physical location.

About the Fargo VA Health Care System

The Fargo VA Health Care System is a premier medical center dedicated to honoring those who have served. We manage a network of care that includes acute hospital beds, specialized clinics, and a Community Living Center. Our facility is deeply integrated into the Fargo community and works in partnership with the University of North Dakota School of Medicine and Health Sciences, ensuring we stay at the forefront of medical advancements and training.

Job Responsibilities

As a Health Technician (Telehealth Clinical), you will serve in a generalist capacity, supporting the daily operations of telehealth delivery. Your core duties include:

  • Environment Setup: Preparing medical and telecommunications equipment for patient exams.
  • Telepresence: Facilitating clinical video encounters between patients and providers.
  • Clinical Data Management: Capturing and transmitting clinical images or data following VHA guidelines.
  • Patient Coordination: Scheduling telehealth appointments and screening patients for the best care modality.
  • Technical Support: Troubleshooting equipment issues and coordinating repairs as needed.

Comparison: GS-5 vs GS-6 Levels

Feature GS-5 Entry Level GS-6 Full Performance
Supervision Frequent and direct Independent execution
Responsibility Assisted tasks Day-to-day operations
Complexity Standardized tasks Complex clinical imaging & coordination

Requirements

To be considered, candidates must meet the following criteria:

  • Must be a U.S. Citizen.
  • Possess a valid driver's license for community travel.
  • Successfully pass a pre-employment physical.
  • Ability to adhere to the VA's influenza vaccination policy.
  • Pass a background security investigation.

Salary and Benefits

This position offers a competitive salary range of $40,736 to $59,031 per year. Beyond the pay, you will benefit from working in a Whole Health System that empowers both staff and Veterans. You will be joining an organization that prioritizes employee growth and community-integrated healthcare.

Application Tips

  1. Tailor Your Resume: Clearly document your experience in clinical settings or technical environments.
  2. Don't Forget Transcripts: If you are using education to qualify, ensure your official or unofficial transcripts are uploaded.
  3. Assessments Matter: Be prepared for the online assessment; it is a significant part of the evaluation process.

If you are a dedicated professional looking to contribute to the well-being of Veterans, this Telehealth Clinical Health Technician role in Fargo is an excellent opportunity. Apply today and help us continue the vital work of expanding access to care.

Why This Health Technician (Telehealth Clinical) Job Matters

Advance your career while directly supporting those who served. Join the Fargo VA Health Care System as a Telehealth Clinical Health Technician and bridge the gap between Veterans and quality care.

Health Technician (Telehealth Clinical) Job Overview

The Fargo VA Health Care System is seeking a dedicated Health Technician (Telehealth Clinical) to join our team. In this role, you will be the bridge between Veterans and their providers, ensuring seamless clinical video encounters, managing telehealth technology, and maintaining high standards of clinical support. Whether preparing equipment, facilitating patient-provider connections, or managing clinical data, your work directly empowers Veterans to receive modern, accessible healthcare across North Dakota and Minnesota.

Requirements for Health Technician (Telehealth Clinical)

  • U.S. Citizenship.
  • Proficiency in written and spoken English.
  • Completion of a pre-employment physical examination.
  • Must possess a valid driver's license and the ability to operate passenger vehicles.
  • Participation in the seasonal influenza vaccination program is mandatory.
  • Selective Service registration for males born after December 31, 1959.
  • Ability to pass a background and security investigation.
  • Successful completion of required online assessments.

Preferred Qualifications for Health Technician (Telehealth Clinical)

  • One year of experience in a healthcare setting such as a medical assistant or clinical technician.
  • Education equivalent to four academic years above high school with courses related to the field.
  • Proven ability to manage complex telehealth equipment and software platforms.
  • Demonstrated skill in clinical data management and imaging procedures.
  • Strong interpersonal skills for effective communication with patients and multidisciplinary clinical teams.

Federal Benefits & Perks

  • βœ“Comprehensive federal healthcare coverage.
  • βœ“Opportunities for professional development and training.
  • βœ“Participation in a Whole Health System of care.
  • βœ“Supportive work environment near local amenities and educational institutions.
  • βœ“Eligibility for federal retirement benefits.

πŸ’‘ How to Apply Health Technician (Telehealth Clinical) Job & Insider Tips

Application Steps for Health Technician (Telehealth Clinical) Job

  1. Create or log into your USAJOBS account.
  2. Prepare your resume and supporting documents (transcripts, SF-50, etc.).
  3. Submit your online application and questionnaire before the closing date.
  4. Complete the mandatory USA Hire Assessments upon notification.
  5. Monitor your status via the USAJOBS dashboard.

πŸ’‘ General Tips

  • Ensure your resume clearly highlights your clinical experience and technical skills.
  • Answer the assessment questions honestly and thoroughly; they are critical to your ranking.
  • Double-check that all required documents, including transcripts and SF-50s, are attached correctly.
  • Submit your application early to avoid last-minute technical issues.
  • Prepare to spend dedicated time on the online assessments as they cannot be completed in just a few minutes.

Frequently Asked Questions

What is the primary role of a Telehealth Clinical Health Technician?

You are responsible for the daily operation of telehealth services, including setting up clinical environments, managing video connections, capturing clinical images, and assisting providers during patient encounters.

Is travel required for this position?

Yes, this position requires a valid driver's license to operate vehicles for providing Veteran care in the community, including travel in various weather conditions.

What is the full performance level for this job?

The full performance level for this position is GS-6, with a starting grade level of GS-5.