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Lead Transportation Assistant job opening at Veterans Health Administration

Lead Transportation Assistant Job

Veterans Health Administration

Key Skills:Customer ServiceProblem SolvingTechnical CompetenceWritten & Oral CommunicationAdministrative LeadershipData AnalysisLogistics Coordination

Lead Transportation Assistant: A Rewarding Career with the VA

The VA Northeast Ohio Healthcare System is currently searching for a dedicated Lead Transportation Assistant to manage critical logistics for our nation's Veterans. This role is central to the Patient Care Administrative Service, ensuring that Veterans can access the high-quality care they have earned through their service. If you are a detail-oriented professional with a passion for public service, this position offers a challenging yet fulfilling career path.

Job Responsibilities

As a Lead Transportation Assistant, you will oversee the Veterans Transportation Program (VTP), which includes both Beneficiary Travel and the Veteran Transportation Service (VTS). Key duties include:

  • Assigning tasks and managing daily work production for transportation staff.
  • Training and auditing Program Support Assistants and Transportation Assistants.
  • Determining eligibility for travel reimbursement and coordinating transport services.
  • Using the Computerized Patient Record System (CPRS) to verify medical needs.
  • Ensuring compliance with VA laws, regulations, and internal directives.

Requirements

To be eligible for this position, you must meet the following criteria by the closing date:

  • Citizenship: Must be a U.S. citizen.
  • Experience: One year of specialized experience at the GS-6 level or equivalent.
  • Documentation: You must provide an SF-50 confirming your time-in-grade eligibility.
  • Vaccination: Participation in the annual influenza vaccination program is mandatory.

Salary and Benefits

Feature Detail
Salary Range $52,688 – $68,496
Location Cleveland, Ohio
Schedule Monday–Friday, 8:00 AM – 4:30 PM
Telework Ad-hoc options available

Application Tips

  1. Respect the Limit: Keep your resume strictly to two pages. Longer resumes will be disqualified.
  2. Documentation is Key: Ensure your SF-50 forms clearly demonstrate your time-in-grade. Award-only SF-50s are not sufficient.
  3. Use the Builder: The USAJOBS resume builder is designed to meet federal standards—utilize it to organize your experience effectively.

Serving those who served us is more than just a job; it is a commitment to excellence. By joining the Cleveland VA, you become part of a network dedicated to clinical innovation and compassionate care. If you meet the qualifications, apply before November 16, 2026, to be considered for this vital leadership role.

Why This Lead Transportation Assistant Job Matters

Are you a detail-oriented professional ready to lead mission-critical transportation solutions for those who served? Join the VA Northeast Ohio Healthcare System and make a tangible difference in the lives of our Veterans.

Lead Transportation Assistant Job Overview

The VA Northeast Ohio Healthcare System is seeking a dedicated Lead Transportation Assistant to join the Patient Care Administrative Service. This pivotal role oversees the Veterans Transportation Program (VTP), ensuring that Veterans receive seamless access to essential health care appointments. You will lead a team, streamline travel logistics, and serve as a vital link between Veterans and their medical care providers.

Requirements for Lead Transportation Assistant

  • Must be a United States citizen.
  • Must have one year of specialized experience equivalent to the GS-6 level.
  • Must meet time-in-grade requirements if currently or formerly a federal employee.
  • Must be registered for Selective Service (for males born after 12/31/1959).
  • Must complete a 1-year probationary period or 2-year trial period.
  • Participation in the seasonal influenza vaccination program is mandatory.
  • Must submit an SF-50 demonstrating time-in-grade eligibility.
  • Resumes must be limited to two pages.

Preferred Qualifications for Lead Transportation Assistant

  • Demonstrated ability to train, instruct, and audit administrative staff.
  • Extensive knowledge of VA directives, medical benefits administration, and organizational policies.
  • Proficiency in Microsoft Office applications and computerized patient records systems.
  • Strong background in data analysis, reporting, and complex problem-solving.
  • Expertise in managing travel authorizations and eligibility determinations.

Federal Benefits & Perks

  • âś“Comprehensive health and life insurance options.
  • âś“Federal retirement savings plan (TSP).
  • âś“Paid vacation and federal holidays.
  • âś“Opportunities for professional development and career advancement.
  • âś“Flexible work arrangements including ad-hoc telework options.

đź’ˇ How to Apply Lead Transportation Assistant Job & Insider Tips

Application Steps for Lead Transportation Assistant Job

  1. Create or log into your USAJOBS account.
  2. Review the job announcement and prepare a resume limited to two pages.
  3. Complete the occupational questionnaire.
  4. Upload all required documentation, including your most recent SF-50 and relevant certifications.
  5. Submit your complete application package before 11:59 PM (ET) on 11/16/2026.

đź’ˇ General Tips

  • Prioritize your most recent and relevant work experience on your two-page resume.
  • Use the USAJOBS resume builder to ensure your formatting meets the requirements.
  • Clearly label your SF-50s to prove your time-in-grade eligibility.
  • Save your resume as a PDF to maintain formatting.
  • Double-check your application for completeness before the deadline to avoid disqualification.

Frequently Asked Questions

Can I work remotely in this position?

This is not a virtual position, though some ad-hoc telework may be available per agency directive.

What is the page limit for my resume?

To comply with the Merit Hiring Plan, resumes must be no longer than two pages.

Do I need to be vaccinated against influenza?

Yes, participation in the seasonal influenza vaccination program is a condition of employment for all VA health care personnel.

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is committed to fulfilling President Lincoln's promise: "To care for those who have served in our nation's military." The VA Northeast Ohio Healthcare System is a massive, multi-facility operation, serving over 124,000 Veterans across 21 counties. Our hub, the Louis Stokes Cleveland VA Medical Center, serves as a national leader in medical research, state-of-the-art technology, and holistic Veteran care.