Become an Emergency Vehicle Dispatcher with the U.S. Air Force

Are you looking for a career that combines high-stakes excitement with a deep commitment to public service? The U.S. Air Force is currently seeking an Emergency Vehicle Dispatcher to join the team at Fort Sam Houston, Texas. This is more than just a job; it is a critical mission to ensure the safety of our personnel and the operational readiness of the Air Force.

Job Responsibilities

As an Emergency Vehicle Dispatcher, your primary responsibility is to act as the first point of contact for emergency situations. You will manage the following:

Call Taking: Answering E-911 emergency calls with a professional, calm, and efficient demeanor.
Dispatching: Quickly assessing the nature of medical, fire, or police emergencies to deploy the correct equipment and personnel.
EMD Services: Providing Emergency Medical Dispatch instructions to callers to stabilize medical situations before help arrives.
System Management: Operating sophisticated communication consoles, alarm systems, and mapping software to track emergency apparatus.
Documentation: Maintaining accurate logs and records of all emergency responses for regulatory and operational reporting.

Requirements

This position requires a high level of dedication and technical proficiency. Candidates must meet the following criteria:

Requirement	Description
Experience	At least 1 year of specialized experience at the GS-05 level or equivalent.
Certifications	Must obtain IFSAC Telecommunicator I & II, EMD, EMD-Q, CPR, and HAZMAT Awareness.
Drug Testing	Mandatory participation in the Air Force Civilian Drug Demand Reduction Program.
Residency	Must be a U.S. citizen.

Salary and Benefits

This position offers a competitive salary range of $46,076 to $59,898 per year. Beyond the salary, employees gain access to comprehensive federal benefits, including:

Robust health and life insurance plans.
Federal retirement pension programs.
Generous paid time off, including federal holidays.
Training and career advancement pathways.

Application Tips

To ensure your application is successful, keep these tips in mind:

The Resume Rule: Keep your resume strictly under two pages. Focus on impactful, relevant experience and include dates and hours per week.
Documentation Matters: Double-check that all required documents (SF-50, VOW certification, etc.) are included and legible.
Tailor Your Responses: Ensure your answers on the online questionnaire are fully supported by the narrative in your resume.

This role at Fort Sam Houston offers the opportunity to make a tangible difference in the lives of those who protect our nation. If you are prepared for the intensity of emergency dispatching and want to contribute to the Air Force mission, submit your application before the closing date of November 10, 2026.

Why This Emergency Vehicle Dispatcher Job Matters

Be the calm in the eye of the storm. Join the Air Education and Training Command as an Emergency Vehicle Dispatcher and serve as the critical first point of contact for mission-critical emergency services at Fort Sam Houston.

Emergency Vehicle Dispatcher Job Overview

The Department of the Air Force is seeking a dedicated Emergency Vehicle Dispatcher at Fort Sam Houston, Texas. In this vital role, you will provide emergency police, fire, and medical dispatch services, serving as a lifeline for those in distress. You will manage complex emergency responses, operate specialized telecommunications equipment, and coordinate with interagency partners to ensure public safety and mission success.

Requirements for Emergency Vehicle Dispatcher

One year of specialized experience at the GS-05 level or equivalent.
Must pass initial and periodic short-notice drug testing as a Testing Designated Position (TDP).
Must obtain and maintain required certifications, including IFSAC Telecommunicator (Level I and II), EMD, EMD-Q, CPR, and HAZMAT Awareness.
Must be able to maintain mission-essential status during base emergencies or shutdowns.
Must submit a resume not exceeding two pages.
Must meet Federal Time-in-Grade (TIG) requirements if a current or former GS employee.

Preferred Qualifications for Emergency Vehicle Dispatcher

Advanced proficiency in Emergency Medical Dispatch (EMD) procedures.
Prior experience operating computerized telecommunications and alarm monitoring equipment.
Demonstrated ability to remain calm and decisive during high-stress emergency situations.
Strong interpersonal skills for collaborating with on and off-base emergency agencies.
Experience with office automation software and database management.

Federal Benefits & Perks

✓Comprehensive federal health insurance programs.
✓Participation in the Federal Employees Retirement System (FERS).
✓Paid federal holidays, annual leave, and sick leave.
✓Opportunities for professional development and specialized training.
✓Access to a variety of work-life balance initiatives.

💡 How to Apply Emergency Vehicle Dispatcher Job & Insider Tips

Application Steps for Emergency Vehicle Dispatcher Job

Create or log into your account on the USAJOBS portal.
Review the application questionnaire and gather required documentation, including your resume and relevant SF-50s.
Prepare a resume that specifically highlights hours worked per week and exact dates of employment for each position.
Upload all required supporting documents, ensuring they are legible and include your full name.
Submit your complete application package before the closing date of November 10, 2026.

💡 General Tips

Keep your resume concise; the limit is strictly two pages.
Clearly document your previous experience with specific dates and hours worked per week to meet qualification standards.
Ensure your resume supports your responses to the online questionnaire to avoid being rated as 'not qualified'.
If you are a veteran, include your DD-214 and any applicable VA disability documentation.
Verify your status by checking your USAJOBS account after submission to ensure all documents were received.

Frequently Asked Questions

Is this position considered mission-essential?

Yes. This position is designated as Mission Essential (ME) under DoDI 3020-42, meaning you may be required to report for duty when the base is closed or delayed and must remain on duty during emergencies.

What happens if I don't meet the two-page resume limit?

Resumes exceeding two pages will be automatically removed from consideration. Please ensure your most relevant experience is captured within that limit.

Is drug testing required for this role?

Yes. As a Testing Designated Position (TDP), you must pass both initial and periodic, short-notice drug screenings.

Job from Air Education And Training Command

The Air Education and Training Command (AETC) is the backbone of the Air Force, responsible for recruiting, training, and educating Airmen. Integrity, service before self, and excellence are the core values that drive every operation. By joining the AETC as a civilian dispatcher, you become a vital part of a global mission, providing the vigilance and reach necessary to maintain our national security.