Launch Your Career with the VA: Program Support Assistant in San Antonio

Are you looking for a career that combines administrative excellence with a profound sense of purpose? The Department of Veterans Affairs (VA) is currently seeking a highly motivated and organized individual to join the South Texas Veterans Health Care System (STVHCS) as a Program Support Assistant. This role is central to the success of the Physical Medicine & Rehabilitation (PM&R) service, providing the administrative backbone required to serve those who have served our nation.

Job Responsibilities

As a Program Support Assistant, you will act as a key liaison within the PM&R service. Your daily duties will include:

Administrative Coordination: Initiating facility work orders, tracking supply requests, and managing staffing action items.
Data Management: Collecting, compiling, and reporting metrics and outcomes for leadership.
Clinical Support: Facilitating care plans for specialized clinics, such as the Amputee and Specialty Bracing clinics.
Logistics: Managing procurement, inventory, and even the physical shipping of medical goods to field-based clinicians.
Records Management: Ensuring all electronic and physical records comply with stringent VA policy standards.

Requirements

To be considered for this GS-06 level position, you must demonstrate:

At least one year of specialized experience at the GS-05 level or equivalent.
Proficient use of Microsoft Office (Word, Excel, Access, Teams, etc.) for data and communications.
A working knowledge of anatomy and physiology to assist in medical triage and resource direction.
U.S. Citizenship and the ability to pass a background investigation.

Candidate Eligibility Comparison

Requirement	Description	Impact
Citizenship	Must be a U.S. Citizen	Mandatory for all federal positions
Experience	1 Year Specialized (GS-05 equiv.)	Demonstrates baseline competency
IT Skills	Advanced MS Office/Teams	Required for data/reporting tasks
Background	Suitability Investigation	Ensures security and public trust

Salary Overview

This position is classified at the GS-06 grade level. The annual salary range is currently set between $46,076 and $59,898, depending on experience and qualifications.

Benefits

Working for the VA comes with a comprehensive package of federal benefits, including:

Health Insurance: Choice of multiple competitive plans.
Retirement: Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP) matching.
Work-Life Balance: Generous annual and sick leave accrual and potential for telework.
Growth: Continuous learning opportunities and internal career mobility.

Application Tips

Be Explicit: The hiring team cannot make assumptions. Detail every relevant task you have performed in your resume.
Documentation Matters: Double-check your package for transcripts and SF-50 forms. A missing document can render an application ineligible.
Tailor Your Resume: Highlight experience that demonstrates your ability to multitask in high-demand clinical environments.

If you are ready to apply your organizational skills in an environment that honors and supports our Veterans, the Program Support Assistant position at the South Texas Veterans Health Care System is an exceptional opportunity. We encourage all qualified applicants to review the full job requirements and apply before the November 6, 2026, deadline.

Why This Program Support Assistant Job Matters

Join the VA team as a Program Support Assistant and play a pivotal role in supporting the rehabilitation of our nation's heroes in San Antonio.

Program Support Assistant Job Overview

The South Texas Veterans Health Care System is seeking a dedicated Program Support Assistant to join the Physical Medicine & Rehabilitation (PM&R) team. This vital role provides comprehensive administrative and operational support to the PM&R leadership team, ensuring that high-quality clinical care remains seamless. You will manage complex logistics, coordinate data-driven reporting, and act as a key point of contact for clinical staff and patients. This position is perfect for an organized professional who thrives in a collaborative, mission-driven environment focused on improving Veteran health outcomes.

Requirements for Program Support Assistant

Must be a U.S. citizen.
Completion of a 1-year probationary period.
Ability to undergo a background and suitability investigation.
Selective Service registration for males born after December 31, 1959.
One year of specialized experience equivalent to the GS-05 grade level.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Teams, Outlook).
Understanding of anatomy and physiology for clinical triage and coordination.

Preferred Qualifications for Program Support Assistant

Experience in data collection, reporting, and administrative workflow management.
Strong communication skills for interacting with clinical staff and patients.
Previous experience working within a healthcare or rehabilitation environment.
Experience managing procurement or equipment logistics.

Federal Benefits & Perks

✓Competitive federal salary and annual leave accrual.
✓Federal health, dental, and vision insurance options.
✓Retirement savings plans (FERS) including Thrift Savings Plan (TSP).
✓Opportunities for professional growth and career advancement within the VA.
✓Telework eligibility as determined by departmental needs.
✓Work-life balance with standard Monday-Friday scheduling.

💡 How to Apply Program Support Assistant Job & Insider Tips

Application Steps for Program Support Assistant Job

Create or log into your account on the USAJOBS portal.
Prepare your resume and gather required documentation (transcripts, SF-50 if applicable).
Review the occupational questionnaire via the provided link.
Submit your complete application package, including all required forms, before the closing date.
Monitor your application status through the USAJOBS dashboard.

💡 General Tips

Be specific in your resume—do not leave room for assumptions regarding your experience.
Ensure all documentation is submitted before the closing date; incomplete applications will not be considered.
Highlight your experience with medical terminology or clinical coordination if applicable.
Review the document requirements checklist thoroughly, as not every applicant requires the same documents.

Frequently Asked Questions

What is the primary role of this position?

You will provide administrative and operational support to the Physical Medicine & Rehabilitation (PM&R) service at the South Texas Veterans Health Care System, managing data, procurement, and patient care coordination.

Is this position eligible for telework?

Yes, this position is telework-eligible, subject to agency policy and discussions during the interview process.

What is the closing date for applications?

The vacancy announcement closes on November 6, 2026, at 11:59 PM EST.

What is the work schedule?

*A: The role is standard Monday through Friday, 7:30 AM to 4:00 PM.*

Can I apply if I don't have healthcare experience?

*A: While medical administrative experience is preferred, the core requirement is specialized experience involving data, administrative systems, and effective communication.*

Job from Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. At the STVHCS, our mission is to fulfill President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." Based in San Antonio, the system supports a wide range of medical services, from primary care to complex rehabilitation, serving over 114,000 Veterans across 35 counties.