Advance Your Career: Health System Specialist – Investigation Coordinator at the VA
Are you a detail-oriented professional with a passion for compliance and organizational integrity? The Central Arkansas Veterans Healthcare System (CAVHS) is currently seeking a highly skilled Health System Specialist to serve as an Investigation Coordinator. This role is essential to our mission of providing world-class care to our nation's Veterans. If you are looking for a career that offers both professional growth and the chance to contribute to a noble cause, this is the opportunity for you.
Job Responsibilities
As an Investigation Coordinator, you will occupy a critical position in the Director's Office. Your primary duties will include:
- Coordinating Investigations: Managing administrative (non-criminal) fact-findings requested by leadership, HR, the OIG, or OGC.
- Process Improvement: Analyzing organizational trends and workflows to identify inefficiencies and improve administrative standards.
- Training: Developing and overseeing a team of trained factfinders to ensure investigations are conducted properly.
- Discretion: Handling sensitive information with the highest degree of confidentiality and integrity, ensuring compliance with HIPAA and other federal mandates.
Requirements
To qualify for this GS-11 position, you must demonstrate specific competencies and meet the following criteria:
- Eligibility: You must be a U.S. Citizen.
- Experience: One year of specialized experience equivalent to the GS-09 level in the federal government.
- Education: A Ph.D. or 3 full years of graduate-level education in a related field.
- Compliance: Ability to pass a background check and comply with the mandatory seasonal influenza vaccination program.
Comparison of Qualification Pathways
| Qualification Type | Requirements |
|---|---|
| Experience | One year of specialized administrative/clinical management experience at the GS-09 level. |
| Education | Ph.D. or 3 years of progressively higher-level graduate education. |
| Combination | A calculated balance of graduate-level credits and specialized work experience. |
Salary Overview
This position offers a competitive salary range of $74,678 to $97,087 per year, commensurate with qualifications and federal pay standards.
Benefits
Employees of the Veterans Health Administration enjoy a comprehensive suite of benefits, including:
- Robust health and retirement plans.
- Paid annual and sick leave.
- Opportunities for career advancement within the federal system.
- Telework eligibility (as determined by management).
Application Tips
- Resume Precision: Keep your resume to two pages. Use the USAJOBS resume builder to ensure you include every required detail, such as hours worked per week.
- Documentation: Ensure your SF-50s are clear and demonstrate your time-in-grade. Award SF-50s are typically not sufficient for this purpose.
- Clarity: Use clear, results-focused language. We cannot make assumptions about your previous experience if it is not clearly documented.
Serving our Veterans requires dedication, precision, and an unwavering commitment to integrity. If you are ready to take the next step in your administrative career while making a direct impact on the quality of healthcare for our heroes, we encourage you to apply. Please review the full announcement on USAJOBS carefully and submit your application package by November 9, 2026.
Why This Health System Specialist- Investigation Coordinator Job Matters
Make a tangible impact on Veteran care by ensuring integrity, compliance, and excellence at the Central Arkansas Veterans Healthcare System.
Health System Specialist- Investigation Coordinator Job Overview
The Central Arkansas Veterans Healthcare System (CAVHS) is seeking a dedicated and detail-oriented Health System Specialist to serve as an Investigation Coordinator. Reporting directly to the Integrity and Compliance Officer, you will play a pivotal role in maintaining the high standards of our medical facilities. This position focuses on the administrative coordination, training, and execution of fact-findings and internal investigations, ensuring our commitment to those who have served our country remains steadfast and transparent.
Requirements for Health System Specialist- Investigation Coordinator
- U.S. Citizenship
- Must meet all qualification requirements by the closing date of 11/09/2026
- Complete the mandatory online application and questionnaire
- Complete the required online assessment (USA Hire)
- Must be able to pass a background/security investigation
- Participation in the annual seasonal influenza vaccination program is required
- Serve a 1-year probationary or 2-year trial period
- Must possess one year of specialized experience at the GS-09 level (or equivalent)
- Current federal employees must meet 52-week time-in-grade requirements
Preferred Qualifications for Health System Specialist- Investigation Coordinator
- Experience with administrative fact-findings and investigation coordination
- Proven ability to analyze organizational workflows to identify inefficiencies
- Expertise in managing sensitive records with strict adherence to HIPAA and privacy standards
- Strong background in coordinating multidisciplinary teams involving executive leadership
- Advanced degree (Ph.D. or equivalent) or 3 full years of progressively higher-level graduate education
Federal Benefits & Perks
- ✓Competitive Federal salary and benefits package
- ✓Opportunities for professional growth and development
- ✓Potential for telework flexibility
- ✓Contributing to a meaningful mission serving Veterans
- ✓Access to Federal employee retirement and health programs
💡 How to Apply Health System Specialist- Investigation Coordinator Job & Insider Tips
Application Steps for Health System Specialist- Investigation Coordinator Job
- Create or log in to your USAJOBS account.
- Prepare a two-page maximum, results-oriented resume.
- Review the job announcement and gather required documents (transcripts, SF-50s, etc.).
- Submit your application and questionnaire through the online portal.
- Monitor email for the link to complete the USA Hire assessment.
- Complete the assessment within the specified deadline.
💡 General Tips
- Ensure your resume is strictly limited to two pages.
- Use the USAJOBS resume builder to ensure all required information (hours per week, start/end dates) is captured.
- Be specific about your investigative and administrative duties—VA will not make assumptions.
- Save all documents as PDFs to maintain formatting.
- Double-check that your SF-50 clearly demonstrates one-year time-in-grade if you are a current or former federal employee.
Frequently Asked Questions
Is this position eligible for telework?
Yes, telework may be authorized for this position. Eligibility and specific arrangements will be discussed during the interview process.
What is the focus of the Investigation Coordinator role?
The role focuses on coordinating, training, and managing non-criminal administrative fact-findings and investigations at the facility to ensure regulatory compliance and organizational integrity.
Can I substitute my education for experience?
Yes, applicants may qualify based on a Ph.D. or 3 years of progressively higher-level graduate education, or a combination of graduate education and experience.
What is the work schedule?
The standard schedule is Monday through Friday, 8:00am – 4:30pm, though this may change based on facility needs.
Is relocation assistance provided?
No, relocation or recruitment incentives are not approved for this position.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." The Central Arkansas Veterans Healthcare System is a cornerstone of this mission, operating inpatient campuses in Little Rock and North Little Rock. Our team operates in a vibrant environment where history, art, and professional excellence meet.