Advance Your Career as a Supervisory Health Technician with the VA
Are you a healthcare professional with a passion for leadership and innovation? The Veterans Health Administration (VHA) is looking for a dynamic individual to join the VA Central Iowa Health Care System as a Supervisory Health Technician (Telehealth Clinical). This position offers a unique opportunity to integrate technology into patient care, directly supporting those who have served in our nation's military.
Job Responsibilities
As a supervisor for the Telehealth team, you will act as a key leader in the clinical environment. Your core responsibilities include:
- Team Leadership: Overseeing daily operations, assigning tasks, and managing performance standards.
- Workflow Optimization: Developing and implementing clinical workflows to ensure telehealth programs function efficiently.
- Staff Development: Mentoring new employees, conducting performance evaluations, and providing technical guidance.
- Clinical Support: Facilitating virtual encounters, ensuring test calls are completed, and supporting Veterans in navigating telehealth technology.
- Administrative Oversight: Managing equipment requests, preparing data reports, and ensuring adherence to safety and quality protocols.
Requirements
To be considered for this GS-9 position, candidates must meet the following criteria:
- U.S. Citizenship: Required for all federal appointments.
- Experience/Education: One year of experience equivalent to the GS-8 grade level or a combination of education and experience.
- Proficiency: Must be fluent in written and spoken English.
- Physical Standards: Ability to pass a pre-employment physical examination and maintain a clean driving record.
Qualifications Comparison
| Feature | Requirement |
|---|---|
| Grade Level | GS-9 |
| Citizenship | U.S. Only |
| Education | Bachelor's Degree or Equivalent |
| Driving Record | Clean/Unrestricted Required |
| Telework | Not Available |
Salary Overview
The salary range for this role is $61,722 to $80,895 per year, commensurate with qualifications and agency policies.
Benefits
Working for the VA comes with a robust federal benefits package, including:
- Comprehensive Health Insurance
- Generous Paid Time Off (Vacation and Sick Leave)
- Defined Benefit and Retirement Savings (TSP)
- Career Growth Opportunities within the federal system
How to Apply
Applying is a streamlined process conducted entirely online. Ensure you have your CV and any relevant SF-50 documentation ready before starting your application on the USAJOBS portal.
This role is more than just a job; it is a commitment to the mission of serving Veterans. If you have the leadership skills to manage clinical teams and the drive to help us improve healthcare access through technology, we encourage you to apply today. Your leadership can make a meaningful impact on the lives of Iowa's Veterans.
Why This Supervisory Health Technician (Telehealth Clinical) Job Matters
Lead the future of virtual healthcare as a Supervisory Health Technician with the VA, where your leadership directly improves Veteran access to life-changing clinical services.
Supervisory Health Technician (Telehealth Clinical) Job Overview
The Veterans Health Administration (VHA) is seeking a dedicated Supervisory Health Technician to oversee telehealth operations within the VA Central Iowa Health Care System. In this role, you will lead a team of technicians responsible for facilitating virtual patient-provider encounters, managing clinical workflows, and ensuring the highest standards of care. You will be instrumental in implementing the Whole Health System of care, empowering Veterans to manage their health through innovative digital technologies across multiple Iowa locations.
Requirements for Supervisory Health Technician (Telehealth Clinical)
- Must be a U.S. Citizen.
- Must pass a pre-employment physical examination.
- Must possess an unrestricted driver's license and provide a clean driving record.
- Must pass a urinalysis drug screening prior to appointment.
- Must be proficient in written and spoken English.
- Selective Service registration for males born after 12/31/1959.
- Subject to background and security investigations.
- Completion of a one or two-year trial period.
- Participation in the seasonal influenza vaccination program.
Preferred Qualifications for Supervisory Health Technician (Telehealth Clinical)
- Prior supervisory experience in a clinical or administrative healthcare setting.
- Demonstrated experience in clinical telehealth operations.
- Proven ability to manage team workflows, performance evaluations, and staff training.
- Proficiency in workload analysis and quality improvement procedures.
Federal Benefits & Perks
- ✓Comprehensive federal health insurance programs
- ✓Paid vacation and sick leave
- ✓Federal retirement savings plans (TSP)
- ✓Professional development and training opportunities
- ✓Supportive, mission-driven work environment
💡 How to Apply Supervisory Health Technician (Telehealth Clinical) Job & Insider Tips
Application Steps for Supervisory Health Technician (Telehealth Clinical) Job
- Create or update your USAJOBS account.
- Prepare a detailed, long-form resume or CV.
- Complete the online application questionnaire via the provided link.
- Upload all required documentation, including SF-50 forms and transcripts.
- Submit your application package before the deadline on November 9, 2026.
💡 General Tips
- Clearly articulate your leadership experience; don't leave assumptions for the hiring team.
- Address the Knowledge, Skills, and Abilities (KSAs) mentioned in the announcement within your resume.
- Double-check that all required documents (transcripts, SF-50s) are current and attached.
- Ensure your driver's license is REAL ID compliant.
Frequently Asked Questions
Is this a remote or virtual position?
No, this is an onsite position requiring physical presence at one of the VA Central Iowa Health Care System locations.
What is the educational requirement for this role?
You must have at least one year of healthcare-related experience or a combination of education and experience, such as a bachelor's degree or two years of education combined with six months of specialized experience.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to honoring America's Veterans by providing exceptional healthcare that improves their lives. At the VA Central Iowa Health Care System, we operate a multi-campus network, serving Veterans in Des Moines and across various Community Based Outpatient Clinics (CBOCs) in locations like Carroll, Fort Dodge, and Mason City. Our mission centers on "Whole Health," an approach that empowers Veterans to take charge of their well-being.