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Health Technician (Hearing Instrument Specialist) job opening at Veterans Health Administration

Health Technician (Hearing Instrument Specialist) Job

Veterans Health Administration

Key Skills:Hearing aid troubleshooting and maintenancePatient counseling and educationCerumen management and non-diagnostic otoscopyElectronic medical record documentationClinical supply inventory managementBluetooth connectivity and device pairingInterpersonal communication

Launch Your Career as a Health Technician (Hearing Instrument Specialist) with the VA

Are you a skilled professional looking to make a meaningful difference in the lives of American Veterans? The Tuscaloosa VA Medical Center is currently hiring a Health Technician (Hearing Instrument Specialist). This role offers the unique opportunity to combine your technical expertise in hearing health with a mission-driven career that honors those who have served our nation.

About the Department of Veterans Affairs

The Department of Veterans Affairs (VA) is dedicated to fulfilling the promise made by President Lincoln: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." As a Health Technician within the Audiology Service, you will become a vital part of a team committed to whole-health care, ensuring that Veterans receive the support they need to maintain their quality of life and communication abilities.

Job Responsibilities

This position is multifaceted, involving both direct patient care and essential administrative support under the supervision of a staff audiologist. Your daily responsibilities will vary based on your grade level (GS-5 or GS-6) but generally include:

  • Patient Interaction: Greeting Veterans, educating them on hearing aid use, and assisting with communication strategies.
  • Technical Support: Performing non-diagnostic otoscopy, troubleshooting hearing devices, managing earmold impressions, and conducting electroacoustic analyses.
  • Clinical Administration: Maintaining accurate patient records in the electronic health system, managing clinic supplies, and coordinating with the prosthetics department for equipment orders.
  • Device Integration: Assisting patients with Bluetooth pairing and the use of modern hearing assistive technology.

Requirements for Success

To qualify for this role, candidates must meet specific professional standards, including:

  • U.S. Citizenship.
  • A valid, unrestricted state license or registration as a Hearing Instrument Specialist.
  • Current board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).
  • Proficiency in written and spoken English.
  • Ability to meet physical requirements, including lifting up to 50 pounds and performing tasks that require good manual dexterity.

Grade Comparison Table

Feature GS-5 Level GS-6 Level
Focus Entry-level clinical support Advanced support and troubleshooting
Experience Basic requirements met 1 year of equivalent experience
Responsibilities Basic maintenance & patient guidance Complex troubleshooting & patient counseling

Salary and Benefits

This position offers a competitive federal salary ranging from $41,146 to $59,626 per year. In addition to a steady paycheck, employees enjoy the comprehensive benefits package associated with federal service, including robust health insurance, retirement planning through the FERS system, and generous paid time off.

Application Tips

  1. Tailor Your Resume: Clearly highlight your experience with specific hearing aid manufacturers and software.
  2. Document Everything: Ensure your licensure and NBC-HIS certification documents are easily accessible and up-to-date.
  3. Take the Assessment Seriously: The online competency-based assessment is mandatory. Use the practice resources available on the official hiring portal to prepare.
  4. Submit Early: Don't wait until the closing date of September 30, 2027. Technical issues can happen, so submit your package well in advance.

Becoming a Health Technician (Hearing Instrument Specialist) at the Tuscaloosa VA Medical Center is an excellent way to apply your clinical skills toward a higher purpose. If you meet the requirements and are ready to support our Veterans' hearing health, we encourage you to review the full announcement and submit your application today.

Why This Health Technician (Hearing Instrument Specialist) Job Matters

Make a meaningful impact on the lives of those who served by joining the Tuscaloosa VA Medical Center as a Health Technician (Hearing Instrument Specialist).

Health Technician (Hearing Instrument Specialist) Job Overview

The Tuscaloosa VA Medical Center is seeking a dedicated Health Technician (Hearing Instrument Specialist) to join our Audiology Service. In this role, you will provide critical clinical and administrative support to our staff audiologists, directly enhancing the hearing health and quality of life for our nation's Veterans. This position involves a balance of hands-on patient care, including troubleshooting hearing aids and patient education, alongside essential office management tasks to ensure efficient clinic operations.

Requirements for Health Technician (Hearing Instrument Specialist)

  • United States Citizenship
  • Active, full, and unrestricted license or registration to practice as a Hearing Instrument Specialist
  • Current board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
  • Proficiency in spoken and written English
  • Successful completion of a pre-employment physical evaluation
  • Participation in the annual seasonal influenza vaccination program
  • Ability to pass a pre-employment drug screening and security/suitability investigation

Preferred Qualifications for Health Technician (Hearing Instrument Specialist)

  • Prior experience working directly with hearing aids and related assistive technology
  • Strong interpersonal skills and a commitment to high-quality customer service
  • Experience in electronic medical record documentation and clinic supply management
  • Demonstrated ability to follow clinical guidelines and treatment plans under supervision

Federal Benefits & Perks

  • βœ“Federal health insurance plans
  • βœ“Paid vacation, sick leave, and federal holidays
  • βœ“Participation in the Federal Employees Retirement System (FERS)
  • βœ“Opportunities for professional growth and training
  • βœ“Stable career environment within the Department of Veterans Affairs

πŸ’‘ How to Apply Health Technician (Hearing Instrument Specialist) Job & Insider Tips

Application Steps for Health Technician (Hearing Instrument Specialist) Job

  1. Create or log into your account at the official federal application portal
  2. Carefully review the job announcement and all required documentation lists
  3. Prepare your long-form resume and gather necessary certifications or transcripts
  4. Complete the online application and mandatory assessment questionnaire
  5. Submit your full application package before the deadline on September 30, 2027
  6. Monitor your email for notifications regarding USA Hire assessments or referral status

πŸ’‘ General Tips

  • Ensure your resume is detailed, clearly linking your experience to the duties mentioned in the posting.
  • Verify that your licensure and NBC-HIS certification are current and documented.
  • Set aside uninterrupted time to complete the mandatory online assessments; they are a critical part of the selection process.
  • Double-check that all required supporting documents, such as SF-50s or transcripts, are uploaded before hitting submit.

Frequently Asked Questions

What happens if I am not yet Board Certified?

Non-board certified applicants may be considered for a temporary appointment under specific conditions. You will be expected to actively pursue and obtain your NBC-HIS certification within two years of your appointment.

Is this position eligible for telework?

No, this is an onsite clinical position and is not eligible for telework.

What is the full performance level for this job?

The full performance level for this position is GS-6, though hiring may occur between the GS-5 and GS-6 levels depending on experience.

Do I need to be a veteran to apply?

*A: No, this position is open to the public, though veterans' preference may apply if you have documented military service.*

Is there an influenza vaccination requirement?

*A: Yes, as a healthcare worker in the VA system, annual seasonal influenza vaccination is a condition of employment unless a medical or religious exemption is granted.*

What is the work schedule?

*A: The standard schedule is Monday through Friday, 7:30 am to 4:00 pm.*