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Hotel Desk Clerk Nf-01 job opening at United States Army Installation Management Command

Hotel Desk Clerk Nf-01 Job

United States Army Installation Management Command

Key Skills:Front Office OperationsCustomer RelationsCash HandlingData EntryReservation SystemsAdministrative SupportPoint-of-Sale (POS) SystemsVerbal Communication

Launch Your Hospitality Career at the Pililaau Army Recreation Center

Are you looking for a career that combines your passion for guest services with a breathtaking location? The Department of the Army is hiring a Hotel Desk Clerk for the Pililaau Army Recreation Center (PARC) in Waianae, Hawaii. This role is an excellent opportunity for individuals who want to provide essential support to military personnel and their families while working in one of the most beautiful settings in the world.

Job Responsibilities

As a Hotel Desk Clerk, you are the face of the facility. Your primary duties include:

  • Guest Services: Welcoming guests, conducting check-ins, and assisting with room assignments.
  • Administrative Operations: Processing registrations, answering questions regarding facility rules, and providing helpful information about on-post amenities.
  • Financial Transactions: Managing cash and credit card payments, issuing receipts, and reconciling shift totals.
  • Support: Assisting with transportation arrangements and handling billing inquiries to ensure a seamless guest experience.

Requirements

To be successful in this role, you must meet the following baseline criteria:

  • Proficiency in basic math and computer tasks.
  • Excellent verbal communication skills.
  • A commitment to high-quality customer service.
  • A maximum two-page resume that clearly demonstrates relevant experience.

Comparison Table: Why Work for NAF?

Feature Benefits for Employees
Career Growth Extensive training and certification programs
Community Serving military families and civilians
Work Environment Access to fitness centers and on-base amenities
Retirement Access to 401(k) plans for flexible employees

Salary Overview

This position offers a competitive hourly rate ranging from $18.00 to $18.80. The pay is part of a banded system, and Sunday or night differentials may be available for those scheduled to work during those times.

Benefits

While this is a flexible position, you will be part of a vibrant community. Beyond professional development, you will have access to many on-base facilities like libraries and gyms. Flexible employees may also be eligible to enroll in a 401(k) retirement plan, helping you build for your future while you support the military community.

Application Tips

  1. Customize Your Resume: Clearly list your experience with POS systems and cash handling.
  2. Check Your Formatting: Use a PDF format and ensure your resume does not exceed two pages.
  3. Stay Informed: Monitor your email for updates regarding your application status.
  4. Proofread: Double-check your contact information so recruiters can easily reach you.

Frequently Asked Questions (FAQ)

Q: Do I need a security clearance? A: No, this position is non-sensitive and does not require a security clearance.

Q: How long is my application active? A: Your application remains valid for 90 days, allowing you to be considered for future vacancies.

Q: Can I apply if I don't have military ties? A: Yes, this position is open to the public.

Serving as a Hotel Desk Clerk in Waianae is more than just a job; it is a chance to play a key role in the mission of the Department of the Army. With competitive pay and the opportunity to support those who serve, this is the perfect time to apply. Submit your application today and take the first step toward a rewarding career in paradise.

Why This Hotel Desk Clerk Nf-01 Job Matters

Launch your career in paradise! Join the Pililaau Army Recreation Center team in beautiful Waianae, Hawaii, and provide world-class service to those who serve our country.

Hotel Desk Clerk Nf-01 Job Overview

The Department of the Army is seeking a dedicated Hotel Desk Clerk for the Pililaau Army Recreation Center (PARC) located on the island of Oahu. In this role, you will be the first point of contact for guests, managing room assignments, processing registrations, and ensuring a welcoming environment for military personnel and their families. This is a flexible, part-time position perfect for someone with a passion for hospitality and customer care.

Requirements for Hotel Desk Clerk Nf-01

  • Ability to perform basic arithmetic (addition, subtraction, multiplication, division) for reporting purposes.
  • Proficiency in basic computer operation for data entry and word processing.
  • Strong verbal communication skills.
  • Demonstrated commitment to high-quality customer service.
  • Must limit resumes to a maximum of two pages.
  • Must be able to pass suitability and fitness requirements.

Preferred Qualifications for Hotel Desk Clerk Nf-01

  • One year of professional hotel front desk experience.
  • At least six months of experience in hospitality, retail, or a similar service-oriented industry.
  • Proven proficiency in managing cash and credit card transactions.
  • Experience using Point-of-Sale (POS) and hotel reservation software.
  • Strong administrative skills, including email management and accurate data entry.

Federal Benefits & Perks

  • βœ“Access to on-base amenities including fitness centers and libraries.
  • βœ“Opportunities for professional development and training certifications.
  • βœ“Eligibility to participate in the NAF 401(k) plan for eligible employees.
  • βœ“Contribution to the vital mission of the Department of the Army.
  • βœ“Work-life balance through flexible scheduling.

πŸ’‘ How to Apply Hotel Desk Clerk Nf-01 Job & Insider Tips

Application Steps for Hotel Desk Clerk Nf-01 Job

  1. Review the full vacancy announcement on USAJOBS.
  2. Prepare a resume that does not exceed two pages, highlighting relevant customer service experience.
  3. Create or log in to your USAJOBS account.
  4. Complete the online application questionnaire.
  5. Upload required documentation, such as your resume and, if applicable, proof of hiring preferences.
  6. Submit your application before the closing date of November 12, 2026.

πŸ’‘ General Tips

  • Ensure your resume explicitly mentions your experience with reservation systems and cash handling.
  • Save your resume as a PDF to maintain formatting and avoid errors.
  • Include full contact information for professional references to speed up the process.
  • Double-check your email address to ensure you receive notifications about your application status.
  • Monitor your junk folder regularly for updates from the hiring office.

Frequently Asked Questions

Is this a full-time position?

No, this is a flexible position with a schedule ranging from 0 to 40 hours per week.

Are benefits included?

This position is a flexible appointment and is not eligible for standard benefits, though employees may be eligible to participate in the NAF 401(k) plan.

What happens if I miss the deadline?

Applications must be received by 11:59 PM Eastern Time on the closing date to be considered; late submissions are generally not accepted.

Job from United States Army Installation Management Command

The Directorate of Family and Morale, Welfare, and Recreation (FMWRC) serves as the backbone of support for America’s Army. Our mission is to provide "First Choice" products and services that enhance the readiness and well-being of soldiers and their families. By joining our team, you become an essential part of the Total Army, contributing your skills to an organization that values integrity, service, and excellence.