Become a Public Utilities Specialist at the Bonneville Power Administration
Are you looking to make a meaningful impact on the nation's energy infrastructure? The Bonneville Power Administration (BPA), a renowned agency under the Department of Energy, is currently seeking a highly skilled Public Utilities Specialist (Customer Account Executive) to join their team. This position offers a unique chance to work at the intersection of public policy, energy conservation, and customer advocacy.
About the Bonneville Power Administration
The Bonneville Power Administration is a nonprofit federal power marketing administration that plays a critical role in the Pacific Northwest. By marketing wholesale electrical power from federal hydroelectric projects and nonfederal nuclear and power plants, BPA ensures that the region has access to clean, reliable energy. As an agency, BPA is self-funding and operates with a commitment to environmental stewardship and economic efficiency. Forbes has recognized the Department of Energy as a top employer for veterans, underscoring the organization’s dedication to a mission-driven workforce.
Job Responsibilities
As a Customer Account Executive, you will be the face of BPA for your assigned accounts. Your responsibilities include:
- Strategic Account Management: Leading customer account strategies to identify needs and build long-term partnerships.
- Negotiation: Serving as a signatory for energy conservation agreements valued at up to $25 million.
- Operational Leadership: Directing support staff to ensure customer service delivery remains seamless and efficient.
- Policy Advocacy: Representing agency positions at external events and gathering stakeholder feedback to influence future energy initiatives.
- Troubleshooting: Acting as the primary point of contact for resolving complex client issues and interpreting reporting requirements.
Requirements
To qualify for this GS-13 level position, candidates must demonstrate at least one year of specialized experience equivalent to the GS-12 level. Your experience must highlight your ability to analyze energy-saving opportunities, collaborate on demand-side management programs, and maintain professional relationships with regional partners.
| Requirement | Description |
|---|---|
| Citizenship | Must be a United States Citizen |
| Experience | 1+ year at GS-12 equivalent |
| Security | Preliminary background check required |
| Financial | Annual OGE 450e reporting required |
Salary and Benefits
This position offers a competitive salary range of $106,991 to $155,521 per year. Beyond the financial compensation, employees enjoy a robust benefits package that prioritizes overall wellness, including the 'Be Well' program which supports employees in maintaining a healthy work/life balance.
Application Tips
Success in this process starts with a meticulously crafted federal resume. Ensure that your resume clearly lists the duties performed, hours worked per week, and dates of employment. Do not underestimate the value of volunteer experience; if you have participated in organizations like the Peace Corps, ensure this is documented.
If you have a background in utility management and a passion for renewable energy, this role at the Bonneville Power Administration is an excellent path to a rewarding federal career. Start your application today to help secure the energy future of the Pacific Northwest.
Why This Public Utilities Specialist (Customer Account Executive) Job Matters
Shape the future of energy in the Pacific Northwest as a Customer Account Executive with the Bonneville Power Administration.
Public Utilities Specialist (Customer Account Executive) Job Overview
The Bonneville Power Administration (BPA), a key component of the Department of Energy, is seeking a Public Utilities Specialist to serve as a Customer Account Executive. This role is pivotal in managing long-term resource acquisitions and fostering strategic partnerships with utility customers. Based in the beautiful Pacific Northwest, this position offers the opportunity to contribute to a self-funding agency dedicated to marketing wholesale electrical power from federal hydroelectric and nonfederal projects.
Requirements for Public Utilities Specialist (Customer Account Executive)
- U.S. Citizenship is mandatory.
- Must complete a preliminary background check.
- Must file an Office of Government Ethics Confidential Financial Disclosure Report (OGE 450e).
- Must possess at least one year of specialized experience at the GS-12 level or equivalent.
- Must be able to report in-person to the assigned duty location.
- Male applicants born after 1959 must be registered with the Selective Service.
Preferred Qualifications for Public Utilities Specialist (Customer Account Executive)
- Demonstrated experience in supporting utilities to identify energy-saving opportunities.
- Proven track record of collaborating with cross-functional teams to implement energy reduction approaches.
- Strong ability to maintain relationships with management and external stakeholders.
- Experience in negotiating high-value energy conservation agreements.
- Ability to act as an advocate for customers to internal organizational departments.
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive health and wellness programs (Be Well program)
- ✓Supportive work/life balance initiatives
- ✓Career advancement opportunities within the Department of Energy
- ✓Professional development and training resources
💡 How to Apply Public Utilities Specialist (Customer Account Executive) Job & Insider Tips
Application Steps for Public Utilities Specialist (Customer Account Executive) Job
- Ensure your Login.gov account is active for USAJOBS access.
- Review the full vacancy announcement for detailed instructions.
- Prepare a detailed, two-page federal-style resume including all relevant paid and unpaid experience.
- Apply online via the USAJOBS portal by the closing date.
- Complete the required online application questionnaire.
- Monitor email for notifications regarding the USA Hire Competency Based Assessments.
- Complete any required assessments within 48 hours of notification.
💡 General Tips
- Tailor your resume to specifically address the three areas of specialized experience listed in the announcement.
- Include both paid and volunteer work if it demonstrates relevant competencies.
- Check your spam folder frequently for emails from the USA Hire system.
- Use the USAJOBS 'Track My Application' feature to verify your status updates.
- Set aside at least three hours for the assessment phase to ensure you can complete it in one sitting if needed.
Frequently Asked Questions
Is education a substitute for the required experience?
No, at the GS-13 level, there is no substitution of education for the required specialized experience.
What happens if I miss the 48-hour window for the online assessment?
The assessment is a mandatory part of the application process. Failure to complete it within the specified timeframe will result in your application being disqualified.
Is there an assessment involved?
Yes, this position requires completion of the USA Hire Competency Based Assessment system. You will receive an email notification if you are selected to proceed to this stage.
Can I update my application after I hit submit?
Yes, you can return to the USAJOBS portal to update your documents or information at any time before the closing date of November 7, 2026.