Advance Your Career as a Health Technician (Telehealth Clinical) with the VA
Are you looking for a career that combines technology with human compassion? The Department of Veterans Affairs is seeking a motivated Health Technician to join the Virtual Mobile Clinic team in Des Moines, Iowa. This position offers a unique opportunity to provide vital health services to those who have served our nation.
Job Responsibilities
As a Health Technician (Telehealth Clinical), your days will be dynamic and impactful. Key responsibilities include:
- Environment Preparation: Setting up clinical spaces and medical equipment for high-quality care delivery.
- Technical Facilitation: Serving as the telepresenter for clinical video encounters (CVT/VVC), ensuring seamless connection between providers and Veterans.
- Data Management: Assisting with image capture and electronic data transmission for store-and-forward telehealth encounters.
- Patient Support: Educating Veterans on telehealth technologies and assisting them with patient satisfaction surveys.
- Maintenance: Maintaining inventory records and performing routine troubleshooting of telehealth hardware.
Requirements
To ensure our Veterans receive the best care, applicants must meet specific standards:
| Requirement | Description |
|---|---|
| Citizenship | Must be a U.S. Citizen |
| Licensure | Unrestricted driver's license required |
| Language | Proficient in written and spoken English |
| Health Standards | Pass pre-employment physical & influenza vaccination requirements |
| Background | Must pass a suitability/fitness investigation |
Salary Overview
The salary range for this position is $41,066 to $59,510 per year, depending on the grade level (GS-5 to GS-6). The VA offers competitive pay with opportunities for regular salary increases based on performance and professional progression.
Benefits
Beyond the paycheck, you’ll enjoy a robust federal benefits package:
- Comprehensive Insurance: Access to the Federal Employees Health Benefits program.
- Time Off: Substantial annual leave, sick leave, and 11 paid federal holidays.
- Retirement: A traditional federal pension and a 401(k) style plan (TSP) with agency matching.
- Work-Life Balance: Access to child care subsidies and paid parental leave.
Application Tips
To maximize your chances of success, ensure your resume is comprehensive. Don't just list your tasks; describe your impact. If you have experience with telehealth, medical imaging, or electronic medical records, make sure these are prominently featured.
This role is more than just a job; it is a service to the men and women who have defended our country. If you have the technical skills and the heart to serve, we invite you to apply today and help us define the future of virtual healthcare at the VA.
Why This Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job Matters
Bring essential healthcare directly to Veterans in Des Moines. Join the Virtual Mobile Clinic team and bridge the gap in patient care through advanced telehealth technology.
Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job Overview
The Veterans Health Administration is seeking a dedicated Health Technician (Telehealth Clinical) for our Virtual Mobile Clinic in Des Moines, Iowa. This role is pivotal in expanding access to care for our Veterans by facilitating seamless telehealth encounters, managing clinical equipment, and serving as a vital link between patients and their healthcare providers. You will play a key role in our mission to provide exceptional, patient-centered care by managing both the technical and administrative aspects of remote clinical services.
Requirements for Health Technician (Telehealth Clinical)-Virtual Mobile Clinic
- U.S. Citizenship (with limited exceptions).
- Proficiency in written and spoken English.
- Valid, unrestricted driver's license with a clean driving record.
- Successful completion of a pre-employment physical examination.
- Ability to pass a background and security investigation.
- Participation in the seasonal influenza vaccination program.
- Must be able to complete an online onboarding process.
- Selective Service registration for males born after 12/31/1959.
Preferred Qualifications for Health Technician (Telehealth Clinical)-Virtual Mobile Clinic
- Previous experience in a health care, medical assistant, or technician role.
- Educational background in health-related fields, biological sciences, or nursing assistance.
- Experience with electronic health records (EHR) and scheduling systems.
- Strong technical aptitude for configuring and troubleshooting telehealth hardware/software.
- Demonstrated ability to communicate effectively with interdisciplinary clinical teams.
Federal Benefits & Perks
- ✓Federal pension (FERS) and 401(k) retirement plans with employer match.
- ✓Comprehensive federal health, vision, dental, and life insurance programs.
- ✓Generous paid time off: 13-26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
- ✓Paid parental leave for eligible employees.
- ✓Childcare subsidy program for eligible full-time employees.
- ✓Professional development and career advancement opportunities.
💡 How to Apply Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job & Insider Tips
Application Steps for Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job
- Review the full vacancy announcement details on USAJobs.
- Prepare a detailed, long-form resume highlighting health-related experience.
- Gather supporting documents such as transcripts, SF-50s, or military discharge papers (DD-214).
- Access the official application link and create or log into your USAJobs profile.
- Complete the occupational questionnaire.
- Submit your application package before the deadline of November 9, 2026.
💡 General Tips
- Tailor your resume to specifically reflect the KSA (Knowledge, Skills, and Ability) requirements mentioned in the job post.
- Ensure all contact information is current and accurate.
- Submit your application well in advance of the deadline to avoid system congestion.
- Review your application status frequently via your USAJobs dashboard.
- Be prepared to explain your health-care related experience clearly and concisely during the interview process.
Frequently Asked Questions
What is the primary role of a Health Technician in the Virtual Mobile Clinic?
You will manage the telehealth clinical environment, maintain medical equipment, facilitate video conferencing between Veterans and clinicians, and capture clinical data for review.
Is this a remote or virtual position?
No, this is a physical, onsite position based in Des Moines, Iowa, involving travel within the mobile clinic to provide services.
Do I need to be a veteran to apply?
No, the position is open to the public, though veterans and transitioning service members are highly encouraged to apply.
What is the work schedule?
Typically Monday, Tuesday, Thursday, and Friday from 6:00 AM to 4:30 PM (Wednesdays off).
Is relocation assistance available?
No, relocation incentives are not authorized for this specific vacancy.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is committed to providing world-class healthcare to America’s Veterans. The VA Central Iowa Health Care System is a sprawling network that includes multiple campuses and community-based clinics. By joining our team, you become part of a culture that emphasizes Whole Health—a system that empowers individuals to take charge of their well-being.