Launch Your Career: Health Technician (Telehealth Clinical) with the VA
Are you looking for a career that combines technical expertise with a profound sense of purpose? The Department of Veterans Affairs (VA) is currently hiring for a Health Technician (Telehealth Clinical) to support our Virtual Mobile Clinic in Des Moines, Iowa. This role is essential to our mission of providing world-class, accessible care to our nation's Veterans.
Job Responsibilities
As a Health Technician, you will be the backbone of our telehealth operations. Key responsibilities include:
- Environment Preparation: Setting up medical and telecommunications equipment to ensure successful clinical sessions.
- Telepresenter Duties: Assisting in video telehealth encounters by connecting patients and providers and managing the technical flow of appointments.
- Clinical Data Management: Capturing images and managing clinical data for remote review.
- Scheduling and Coordination: Managing complex appointment schedules and screening patients for the appropriate telehealth modality.
- Equipment Maintenance: Troubleshooting technology issues, performing routine maintenance, and ensuring all gear is functional and secure.
Requirements
Candidates must meet the following federal requirements to be considered:
- Citizenship: Must be a U.S. Citizen.
- Education/Experience: A combination of education and experience in a healthcare field.
- Proficiency: Must be fluent in written and spoken English.
- Licensure: Must hold an unrestricted driver's license.
- Health Standards: Must pass a pre-employment physical examination and participate in the seasonal influenza vaccination program.
Salary and Qualifications Comparison
| Level | Requirements | Compensation Range |
|---|---|---|
| GS-5 | Entry Level (Basic reqs met) | $41,066 - $59,510 |
| GS-6 | Full Performance (1 year exp) | $41,066 - $59,510 |
Note: The salary range is established per year and based on the GS pay scale.
Benefits of Working at the VA
Choosing a career with the VA means more than just a paycheck. Our employees enjoy a comprehensive benefits package that includes competitive health insurance plans, robust retirement contributions through FERS, and generous annual/sick leave policies. You will also be working in a professional environment that prioritizes your growth.
Application Tips
To stand out, ensure your resume reflects your direct experience in clinical environments. Use the KSA (Knowledge, Skills, and Abilities) section of your application to detail your proficiency with technology and your ability to manage clinical workflows. Always verify that your documentation, especially transcripts and SF-50 forms, is uploaded and correctly labeled.
This position is a unique opportunity to blend clinical support with innovative technology. If you are ready to serve those who served our country, apply today and join our team in Des Moines.
Why This Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job Matters
Advance the future of healthcare and bridge the gap for our nation's heroes by joining the VA Virtual Mobile Clinic team.
Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job Overview
The Department of Veterans Affairs is seeking a dedicated Health Technician (Telehealth Clinical) to join the Virtual Mobile Clinic in Des Moines, Iowa. This pivotal role focuses on expanding Veteran access to high-quality care through innovative digital platforms. You will serve as a vital link between clinical providers and Veterans, ensuring seamless virtual encounters, maintaining medical equipment, and supporting the technological needs of our health care teams within a supportive, mission-driven environment.
Requirements for Health Technician (Telehealth Clinical)-Virtual Mobile Clinic
- Must be a U.S. Citizen
- Proficiency in written and spoken English
- Must pass a pre-employment physical examination
- Must hold a valid, unrestricted driver's license
- Subject to background and security investigation
- Participation in the annual seasonal influenza vaccination program
- Selective Service registration for males born after December 31, 1959
- Subject to pre-employment drug screening
Preferred Qualifications for Health Technician (Telehealth Clinical)-Virtual Mobile Clinic
- Experience in clinical scheduling and electronic health record management
- Demonstrated ability to troubleshoot medical and telecommunications equipment
- Strong communication skills for patient education and team collaboration
- Ability to interpret and apply complex clinical policies and procedures
- Experience with telehealth technologies like VA Video Connect (VVC)
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options
- ✓Generous paid time off and federal holidays
- ✓Participation in the Federal Employees Retirement System (FERS)
- ✓Opportunities for professional development and training
- ✓Access to a supportive work-life balance culture
💡 How to Apply Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job & Insider Tips
Application Steps for Health Technician (Telehealth Clinical)-Virtual Mobile Clinic Job
- Create or update your account on USAJobs.gov.
- Prepare your long-form resume and supporting documents (SF-50, transcripts).
- Complete the online occupational questionnaire.
- Submit your full application package before the closing date of November 9, 2026.
- Monitor your email for status updates and potential interview invitations.
💡 General Tips
- Tailor your resume specifically to the major duties and KSA requirements listed in the announcement.
- Be precise and specific with your experience; do not assume the reviewer knows your background.
- Ensure your driver's license status and physical fitness for the role are clear.
- Review your application package for completeness before final submission.
Frequently Asked Questions
Is this a remote or virtual position?
No, this is an onsite position based in Des Moines, Iowa, operating within the Virtual Mobile Clinic.
What is the typical work schedule?
The role operates Monday, Tuesday, Thursday, and Friday from 6:00 AM to 4:30 PM, with Wednesdays off.
Do I need a specific certification to apply?
No formal certification is required; however, you must meet the experience or education requirements outlined in the qualification standards.
What if I don't have experience in telehealth?
If you have clinical experience or the required healthcare education, we will provide training on the specific telehealth software and technologies used.
Is there a travel requirement?
Yes, candidates may be expected to perform duties at other sites within the VA Central Iowa Health Care System as needed.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. We are dedicated to providing compassionate, whole-health care to those who have served our country. By integrating advanced technology with personalized care, the VA Midwest Health Care Network strives to ensure every Veteran receives the support they need to live their life to the fullest.