Equal Employment Manager Opportunity at the Orlando VA Healthcare System

The Department of Veterans Affairs (VA) is committed to upholding the principles of equal employment opportunity for all individuals. The Orlando VA Healthcare System is actively seeking a dynamic and experienced Equal Employment Manager to lead its comprehensive EEO program. This critical role offers a unique opportunity to shape diversity, equity, and inclusion initiatives within a high-performing healthcare organization dedicated to serving America's Veterans. If you possess strong leadership skills, a deep understanding of EEO laws and regulations, and a passion for fostering a fair and inclusive workplace, we encourage you to apply for this impactful position.

About the Agency: Orlando VA Healthcare System

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. The VA Orlando Healthcare System is a cornerstone of this mission, providing outstanding healthcare services to Veterans across east central Florida. As part of the VA Sunshine Health Care Network, the Orlando VA Healthcare System is an innovative care center committed to delivering whole health care. With facilities including the Orlando VA Medical Center and eleven community-based outpatient clinics, the system serves a vast population of Veterans. The agency is dedicated to training future healthcare providers and conducting vital medical research, all while fostering a culture of compassion and excellence.

Job Responsibilities: Lead EEO Initiatives

The Equal Employment Manager reports directly to the Healthcare System Deputy Director and is responsible for the overall development, administration, evaluation, and advisory functions of the EEO program for the Orlando VA Healthcare System. Key responsibilities include:

• Supervision and Staff Management: Oversee and supervise EEO program staff, including developing performance standards, evaluating employee performance, and initiating disciplinary actions when necessary. Plan, assign, and evaluate work based on priorities and program needs, while also identifying and addressing employee training and development requirements.
• Policy Development and Implementation: Develop, implement, and refine policies, procedures, and strategic plans designed to promote equal employment opportunity throughout the organization. Analyze workforce data to identify underrepresentation and recommend targeted recruitment strategies to enhance diversity.
• Complaint Resolution and Advisory Services: Serve as a technical expert and advisor to management on all EEO-related matters. This includes providing guidance on legal requirements, managing the discrimination complaint process from intake to resolution, assisting in investigations, mediating disputes, and recommending appropriate corrective and remedial actions.
• Program Evaluation and Compliance: Ensure the agency's adherence to all EEO policies and reporting requirements. Coordinate and evaluate Alternative Dispute Resolution (ADR) and early resolution activities to foster a more efficient and effective complaint system. Prepare comprehensive reports on program activities, compliance status, and workforce demographics.
• Special Emphasis Programs: Coordinate and champion special emphasis programs designed to support and promote opportunities for protected groups, including minorities, women, and veterans.
• Training and Awareness: Develop and deliver training sessions for managers and staff on EEO laws, regulations, complaint procedures, and conflict management techniques to foster a culture of awareness and compliance.

Requirements: Qualifications and Eligibility

To be considered for this position, applicants must meet all requirements by the closing date of the announcement.

Basic Eligibility Requirements:

• U.S. Citizenship: Applicants must be U.S. citizens.
• Application Completion: All required steps in the application process, including the online application, questionnaire, and assessments, must be fully completed.
• Selective Service Registration: Males born after December 31, 1959, must be registered or exempt from registration with the Selective Service System.
• Background Investigation: The selected applicant will be subject to a background and security investigation.
• Onboarding: A mandatory online onboarding process must be completed.
• Identification: Acceptable forms of identification will be required for pre-employment requirements. Note: Driver's licenses or state-issued ID cards not compliant with REAL ID standards cannot be used for employment purposes starting May 7, 2025.
• Influenza Vaccination: Participation in the seasonal influenza vaccination program is a requirement for all VA Health Care Personnel.
• Probationary/Trial Period: A 1-year probationary or 2-year trial period is required, during which fitness and the advancement of public interest will be evaluated.

Time-In-Grade Requirement:

Applicants who are current federal employees and have held a GS grade within the past 52 weeks must meet time-in-grade requirements by the closing date. For a GS-12 position, this means having served 52 weeks at the GS-11 grade level. This experience could be in any occupation but must have been within the Federal service. An SF-50 documenting this eligibility is required. If the most recent SF-50 is dated within the past year, an additional SF-50 demonstrating one year of time-in-grade may be necessary.

Specialized Experience:

Applicants must possess at least one (1) year of specialized experience equivalent to the next lower grade level (GS-11). This experience should include, but is not limited to:

• Independently establishing program priorities and interpreting/applying Federal statutes, regulations, Executive Orders, EEOC guidance, VA policy, and VHA directives.
• Resolving complex and sensitive EEO matters.
• Providing strategic advice and technical assistance to management on the complaint process.
• Assisting in preparing timely responses and identifying corrective/remedial options.
• Directing and evaluating ADR and early resolution activities.
• Serving as a technical expert for external federally conducted program matters.

Competencies Assessed:

Applicants will be assessed on the following competencies: Conflict Management, Influencing/Negotiating, Manages Resources, Partnering, and Planning and Evaluating. A Supervisory Situational Judgment Test (SSJT) will also be administered.

Salary Overview

The salary for this GS-12 position ranges from $89,508 to $116,362 per year, depending on the qualifications and experience of the selected candidate.

Benefits

The Department of Veterans Affairs offers a comprehensive benefits package to its employees, including:

• Health Insurance: Federal Employees Health Benefits (FEHB) program, offering a choice of plans.
• Vision and Dental Insurance: Federal Employees Dental and Vision Insurance Program (FEDVIP).
• Life Insurance: Federal Employees Group Life Insurance (FEGLI).
• Retirement: Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP) with agency matching contributions.
• Paid Time Off: Generous annual leave (vacation) and sick leave accrual, plus paid federal holidays.
• Work-Life Balance: Support for work-life balance through telework options (ad-hoc/situational) and a standard Monday-Friday work schedule.
• Professional Development: Opportunities for training and career advancement within the VA system.

Application Process

To apply for this exciting opportunity, please follow these steps carefully:

1. Review Announcement: Thoroughly read the entire job announcement and all instructions.
2. USAJOBS Account: Create a USAJOBS account or log in to your existing account.
3. Complete Application: Fill out the online application, including the required questionnaire and assessments.
4. Submit Documents: Upload your resume and all necessary supporting documents. Ensure your resume is a maximum of two pages and formatted according to recommendations.
5. Meet Deadline: Submit your complete application package by 11:59 PM Eastern Time on November 3, 2026.
6. Monitor Communications: Check your email regularly for confirmation notifications and updates on your application status.
7. Potential Follow-up: Be prepared for potential requests for additional information, work samples, or interviews.

Important Notes:

• Resume Length: Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length. USAJOBS will enforce this limit.
• Clarity: Clearly describe your experience and qualifications in your resume. VA does not make assumptions.
• SF-50s: For current/former federal employees, ensure your SF-50s clearly demonstrate Time-In-Grade eligibility. Award SF-50s are not accepted for this purpose.

This Equal Employment Manager position at the Orlando VA Healthcare System represents a significant opportunity to contribute to a vital mission. By ensuring fairness, equity, and inclusivity, you will play a key role in supporting the dedicated professionals who provide care to our nation's Veterans. If you are ready to leverage your expertise in EEO management within a reputable federal agency, we strongly encourage you to submit your application. Join the VA team and make a difference in the lives of those who have served.