Launch Your Administrative Career with the U.S. Navy in Groton

Are you a detail-oriented professional looking to make a meaningful impact? The Naval Sea Systems Command (NAVSEA) is currently hiring a Support Services Specialist to join our team in Groton, Connecticut. This is more than just an office job—it is an opportunity to support the critical mission of keeping our Navy fleet operational.

Job Responsibilities

As a Support Services Specialist, your daily tasks will be varied and vital. Key responsibilities include:

Operations Management: Coordinating daily mailroom and file operations for the entire activity.
Database Oversight: Managing incoming and outgoing correspondence via the Technical Support Management System (TSM).
Policy Implementation: Advising on records retention and the Records Disposal Program to ensure compliance.
Process Improvement: Analyzing work methods to prevent backlogs and enhance overall command efficiency.

Comparison: GS-07 vs. GS-09

Feature	GS-07	GS-09
Scope	Administrative support & coordination	Management of command support services
Experience Req	1 year at GS-05 level	1 year at GS-07 level
Education	1 year of graduate study	Master's degree or 2 years of grad study

Requirements

To be considered for this role, you must be a U.S. citizen and meet the specialized experience requirements defined in the OPM standards. You will need to submit a concise resume—no longer than two pages—that highlights your administrative accomplishments. Accuracy is paramount; ensuring your resume reflects specific dates, grade levels, and duties will help ensure your application passes the initial screening.

Salary and Benefits

This position offers a competitive salary range of $56,934 to $90,540 per year, depending on the grade level. Beyond the paycheck, federal employees enjoy:

Comprehensive Health Coverage: Access to high-quality insurance plans.
Retirement Planning: Participation in the Federal Employees Retirement System (FERS) and the Thrift Savings Plan (TSP).
Work-Life Balance: Generous annual and sick leave policies, plus paid federal holidays.

Application Tips

Use the Resume Builder: This tool ensures you include all necessary information, such as hours per week and pay plans.
Documentation Matters: If you are claiming veteran’s preference or using education to qualify, attach the correct documents (DD-214 or transcripts) immediately.
Tailor Your Content: Ensure your resume clearly demonstrates your experience in clerical support, computer literacy, and communication.

Working for the Department of the Navy in Groton is an excellent way to secure a stable, rewarding career while serving your country. If you possess the organizational prowess and technical aptitude required for this role, we encourage you to apply before the November 2, 2026, deadline.

Why This Support Services Specialist Job Matters

Launch your administrative career with the Department of the Navy in Groton, Connecticut. We are looking for an organized and tech-savvy Support Services Specialist to play a pivotal role in maintaining the operational integrity of our shipyard support services.

Support Services Specialist Job Overview

The Supervisor of Shipbuilding (SUPSHIP) in Groton, Connecticut, is seeking a dedicated Support Services Specialist to join our Information Technology Department. In this position, you will be the backbone of our administrative and documentation operations, overseeing critical mailroom functions, managing central file systems, and ensuring the seamless flow of communication across our command. You will utilize advanced tracking systems to maintain workflow efficiency, advise on record disposal programs, and act as a key point of contact for administrative inquiries. If you are a problem-solver who enjoys streamlining processes and ensuring organizational precision, this is the perfect opportunity to contribute to the mission of the United States Navy.

Requirements for Support Services Specialist

U.S. Citizenship is required.
Must be able to obtain and maintain a Secret security clearance.
Resume must be limited to 2 pages maximum.
Must meet specialized experience requirements at the GS-07 or GS-09 level.
Must submit required SF-50 forms if applying for promotion.
Transcripts are required if qualifying based on education.
Application package must be complete and submitted by the closing date.

Preferred Qualifications for Support Services Specialist

Experience in technical support management systems (TSM).
Proficiency in mail action tracking software (MATS).
Demonstrated ability to manage high-volume correspondence and electronic records.
Strong organizational skills with a focus on process improvement and backlog prevention.
Excellent oral and written communication skills.
Ability to interpret and implement records retention policies.

Federal Benefits & Perks

✓Comprehensive health insurance plans.
✓Federal retirement benefits including the Thrift Savings Plan (TSP).
✓Paid federal holidays and generous leave accrual (vacation and sick time).
✓Life insurance options.
✓Extensive professional development and training programs.
✓Career growth and promotion opportunities within the DoD.

💡 How to Apply Support Services Specialist Job & Insider Tips

Application Steps for Support Services Specialist Job

Create or update your account on USAJOBS.
Review your resume to ensure it includes employer names, start/end dates, hours worked, and series/grade level for federal experience.
Upload all necessary supporting documents (transcripts, SF-50s, DD-214 if applicable).
Click the Apply button and complete the online questionnaire.
Submit your full application package before the deadline on November 2, 2026.
Monitor your application status through your USAJOBS account dashboard.

💡 General Tips

Use the USAJOBS Resume Builder to ensure you include every piece of required information.
Ensure your resume is concise and strictly under the two-page limit.
Double-check that your transcripts clearly list your degree and completed coursework.
If you are a veteran, ensure your DD-214 is current and clearly shows your character of service.
Do not email your resume directly to the agency; all applications must go through the online system.

Frequently Asked Questions

What is the primary role of a Support Services Specialist?

You will manage command support services, oversee mail and file operations, maintain workflow databases, and ensure organizational documentation is handled according to policy.

Is a security clearance required?

Yes, this position requires a Secret security clearance.

Can I qualify with education instead of work experience?

Yes, for the GS-09 and GS-07 levels, graduate education in relevant fields like public administration or business administration can be used as a substitute for or in combination with experience.

Can I work remotely?

While the position is telework-eligible, specific requirements are based on the agency's needs and policy.

How do I check my application status?

You can log into your USAJOBS account at any time to see real-time updates regarding your referral status.

Job from Naval Sea Systems Command

The Department of the Navy is one of the most dynamic employers in the United States. We offer careers where purpose meets patriotism, providing civilian support to our military forces. Whether you are in logistics, IT, or administration, working at the Supervisor of Shipbuilding (SUPSHIP) in Groton allows you to apply your unique talents in a environment that values integrity, innovation, and professional growth.