Launch Your Healthcare Career at Offutt Air Force Base
Are you looking for a stable, rewarding career that directly supports the health and readiness of our military personnel? The Defense Health Agency (DHA) is currently hiring for a Medical Support Assistant at the 55th Medical Group located at Offutt Air Force Base, Nebraska. This is an excellent opportunity to enter the federal workforce in a role that balances administrative expertise with patient care support.
Job Responsibilities
As a Medical Support Assistant, you will act as the primary point of contact for patients and providers. Your core duties include:
- Managing complex patient scheduling for appointments.
- Serving as the receptionist for the medical facility, handling both in-person and telephone inquiries.
- Utilizing automated office systems to input and retrieve critical patient data.
- Maintaining accurate electronic and paper medical records.
- Preparing necessary request forms for blood work, orders, and diagnostic tests.
Requirements
To be considered, candidates must meet specific criteria:
- Education/Experience: One year of specialized experience or four years of education above high school level.
- Typing Proficiency: Candidates must demonstrate the ability to type 40 words per minute.
- Documentation: You must provide proof of U.S. citizenship and submit academic transcripts if relying on education to qualify.
Salary and Benefits
This position offers a competitive salary range of $41,143 to $53,486 per year, depending on qualifications and locality pay adjustments. Federal employees also enjoy a suite of benefits including comprehensive health insurance, a robust retirement plan, and paid time off.
Compensation Comparison Table
| Feature | Federal Benefits | Typical Private Sector |
|---|---|---|
| Health Insurance | High-Quality Options | Varies Widely |
| Retirement Plan | Pension + Thrift Savings Plan | Often Dependent on Match |
| Stability | High (Mission Driven) | Market Driven |
Application Tips
- Resume Management: Your resume must be two pages or less. Avoid fluff; focus on specific tasks.
- Be Detailed: Include the specific number of hours worked per week for each position listed.
- Check Your Status: Use the USAJOBS dashboard to monitor your application throughout the process.
This role is more than just a job; it is a chance to provide essential support to those who serve. If you meet the qualifications and are eager to work in a professional, mission-focused environment at Offutt AFB, we encourage you to submit your application by the November 13, 2026, deadline.
Why This Medical Support Assistant (Office Automation) Job Matters
Launch your career in federal healthcare administration at Offutt Air Force Base with the Defense Health Agency.
Medical Support Assistant (Office Automation) Job Overview
The Defense Health Agency is seeking a dedicated Medical Support Assistant (Office Automation) to join the team at the 55th Medical Group in Offutt AFB, Nebraska. This role is pivotal in maintaining seamless operations within a military treatment facility, serving a vital population of service members, retirees, and their families. This position is open to the public and offers a stable pathway into federal service within a mission-critical healthcare environment.
Requirements for Medical Support Assistant (Office Automation)
- Must be a U.S. citizen.
- One year of specialized experience equivalent to the GS-04 grade level.
- Ability to type 40 words per minute based on a 5-minute sample with three or fewer errors.
- Proficiency in office automation software for data entry and retrieval.
- Must submit transcripts if qualifying based on education.
- Must provide proof of U.S. citizenship.
- Selective Service registration for males born after Dec 31, 1959.
- Ability to pass a 1-year probationary period.
Preferred Qualifications for Medical Support Assistant (Office Automation)
- Experience in a healthcare or military medical treatment facility setting.
- Strong proficiency in electronic health record (EHR) management.
- Exceptional interpersonal skills for high-volume reception and telephonic communication.
- Demonstrated ability to manage patient medical records with high accuracy.
Federal Benefits & Perks
- ✓Competitive federal salary with locality pay
- ✓Comprehensive health and life insurance options
- ✓Retirement savings plan with government matching
- ✓Paid federal holidays and vacation leave
- ✓Potential for student loan repayment
- ✓Opportunity for career advancement within the DHA
💡 How to Apply Medical Support Assistant (Office Automation) Job & Insider Tips
Application Steps for Medical Support Assistant (Office Automation) Job
- Create or log into your USAJOBS account.
- Complete the required online questionnaire.
- Prepare a resume that is strictly two pages or less.
- Upload all necessary supporting documents including transcripts (if applicable).
- Verify that your application is complete and error-free.
- Submit your application by 11:59 PM EST on November 13, 2026.
💡 General Tips
- Keep your resume to exactly two pages or less; longer resumes will be automatically excluded.
- Use plain language and avoid jargon or internal acronyms.
- Explicitly detail your work experience including hours per week and specific dates.
- Ensure all uploaded documents are cleared by the virus scan before the deadline.
- Double-check your typing certification/proficiency prior to submission.
Frequently Asked Questions
What is the specialized experience required for this role?
You need one year of experience involving scheduling patient appointments, using office software to manage data, and performing front-desk receptionist duties.
Can I substitute education for experience?
Yes, you may qualify with four years of education above high school in a relevant field or a combination of education and experience.
Is a security clearance required?
No, this position is designated as non-sensitive and does not require a security clearance.
Job from Military Treatment Facilities Under Dha
The Defense Health Agency is the integrated health care system responsible for supporting the military medical mission. By providing world-class health services, pharmacy programs, and dental care to over 9.5 million uniformed members and their families, the DHA serves as a cornerstone of medical readiness for the Department of Defense.