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Public Safety Telecommunicator (Office Automation) job opening at United States Army Installation Management Command

Public Safety Telecommunicator (Office Automation) Job

United States Army Installation Management Command

Key Skills:Emergency Call ManagementDispatch OperationsOffice Automation SoftwareHazardous Materials Database NavigationCrisis CommunicationReporting and Data Logging

Become a Public Safety Telecommunicator at Dugway Proving Ground

Are you looking for a career that combines public service, emergency response, and a unique professional environment? The United States Army is currently accepting applications for a Public Safety Telecommunicator at the Dugway Proving Ground in Utah. This role is essential to the safety and security of the installation, serving as the frontline contact for all emergency incidents.

Job Responsibilities

As a Public Safety Telecommunicator, your daily duties will be varied and high-stakes:

  • Emergency Response Coordination: Serving as the primary point of contact for 911 calls, including police, fire, and medical emergencies.
  • Dispatching: Managing the deployment of emergency equipment, such as ambulances, Med-Evac units, and hazardous materials response teams.
  • Data Management: Utilizing computer-based hazardous materials databases and tracking units through the National Fire Incident Reporting System (NFIRS).
  • Communication: Providing critical, real-time updates to emergency responders while they are en route to call locations.

Requirements

Candidates must meet specific federal requirements to qualify for this role:

Requirement Description
Citizenship Must be a U.S. Citizen
Typing Skill 40 WPM with 3 or fewer errors
Experience 1 year of specialized dispatch/operational experience
Education Qualifying business, technical, or college coursework allowed

Salary and Benefits

This position offers a competitive salary range of $40,736 to $65,599 per year, depending on experience and grade level. Beyond the base salary, employees at Dugway Proving Ground benefit from:

  • Work-Life Balance: Access to 4-day, 10-hour work weeks.
  • Housing: Availability of on-post government housing.
  • Community: Access to AAFES facilities, fitness centers, swimming pools, and K-12 schooling.
  • Commuter Assistance: Subsidized van transportation for those living off-post.

Application Tips

To ensure your application is successful, keep your resume concise (under two pages). Explicitly state the number of hours worked per week for every position, as this is how the HR team calculates your qualifying 'years' of experience. Avoid acronyms and ensure your certifications are attached.

If you are a calm, professional communicator who thrives under pressure, this role at Dugway Proving Ground could be your next great career move. Submit your application to the provided email address by November 30, 2026, to be considered for this vital federal position.

Why This Public Safety Telecommunicator (Office Automation) Job Matters

Are you a master of communication ready to be the lifeline during emergency operations? Join the US Army Garrison Dugway Proving Ground as a Public Safety Telecommunicator and play a pivotal role in protecting our community and military installations.

Public Safety Telecommunicator (Office Automation) Job Overview

The United States Army Installation Management Command is seeking a dedicated Public Safety Telecommunicator (Office Automation) to serve at the Dugway Proving Ground in Utah. This position is the critical first point of contact for emergency and non-emergency situations, coordinating between emergency personnel and those in need. As part of the Directorate of Emergency Services, you will operate essential communication equipment to manage police, fire, and medical responses in a fast-paced environment. This is a unique opportunity to join a self-sufficient, close-knit community located within the scenic landscapes of Utah.

Requirements for Public Safety Telecommunicator (Office Automation)

  • Must be a U.S. citizen.
  • Must pass a typing proficiency test of 40 words per minute with 3 or fewer errors.
  • One year of specialized experience at the next lower grade level (or equivalent).
  • Must possess or be able to obtain job-related licenses or certifications.
  • Submission of a resume (two-page limit) detailing relevant experience and hours worked.
  • Must be able to provide academic transcripts if qualifying via education.

Preferred Qualifications for Public Safety Telecommunicator (Office Automation)

  • Experience in processing emergency and non-emergency calls.
  • Demonstrated proficiency in operating hazardous materials databases.
  • Prior experience using the National Fire Incident Reporting System (NFIRS).
  • Strong record of multitasking in high-pressure dispatching environments.

Federal Benefits & Perks

  • βœ“Access to on-post AAFES PX and Commissary.
  • βœ“Comprehensive community amenities including fitness center, pool, and chapel.
  • βœ“Subsidized commuter van transport for off-post residents.
  • βœ“Opportunities for alternate work schedules (typically 4 ten-hour shifts).
  • βœ“Potential for recruitment or relocation incentives.
  • βœ“Student loan repayment assistance availability.
  • βœ“Excellent federal leave accrual and benefits programs.

πŸ’‘ How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips

Application Steps for Public Safety Telecommunicator (Office Automation) Job

  1. Review your qualifications against the GS-05 to GS-07 criteria.
  2. Prepare a resume that does not exceed two pages, including all specific employment dates and hours worked.
  3. Gather supporting documentation, including transcripts and any required certifications.
  4. Email your complete application package to the designated HR contact at the provided email address.
  5. Ensure the submission arrives before the deadline of 11:59 PM (EST) on November 30, 2026.

πŸ’‘ General Tips

  • Keep your resume strictly to two pages or less; longer resumes will be excluded.
  • Use plain, professional language and avoid obscure acronyms.
  • Clearly list the number of hours worked per week for each past position to verify your specialized experience.
  • If using education to qualify, ensure your transcripts are attached to avoid automatic rejection.
  • Double-check your email transmission to ensure all attachments are included and legible.

Frequently Asked Questions

What is the work schedule like at Dugway Proving Ground?

Most of the workforce at Dugway operates on an alternate work schedule, typically consisting of 4 ten-hour shifts per week, Monday through Thursday.

Is government housing available?

Yes, government housing is available on post for civilians, contractors, and Soldiers.

Can I apply for this position through the USAJobs portal?

No. This specific announcement is a flyer; applications must be submitted directly to the email address provided in the job description.

Job from United States Army Installation Management Command

The United States Army Installation Management Command (IMCOM) provides the infrastructure and services that allow the Army to operate effectively. Civilian employees are a critical part of the 'Total Army,' offering expertise in fields like emergency dispatch that are vital to mission success. Dugway Proving Ground is a unique, remote, and self-sufficient installation that offers a professional community atmosphere roughly 90 minutes from Salt Lake City.