Lead Support Services Specialist: A Career of Impact at the SBA

Are you looking to bridge the gap between high-level policy and mission-critical operations? The U.S. Small Business Administration (SBA) is currently hiring a Lead Support Services Specialist (GS-13) to join its Office of the Chief Operating Officer in Washington, DC. This role offers the chance to influence agency strategy while overseeing the day-to-day services that keep the agency running effectively.

Job Responsibilities

As a Lead Support Services Specialist, your responsibilities will be multifaceted:

Operations Management: Direct the day-to-day tasks of the Support Services Team, setting priorities and balancing workloads.
Technical Leadership: Serve as the primary authority for administrative support programs, including logistics, facilities, and mail/printing operations.
Strategic Analysis: Develop and project funding requirements for upcoming fiscal years to ensure operational continuity.
Policy Implementation: Draft and maintain agency-wide Standard Operating Procedures (SOPs) to ensure compliance with federal mandates.

Requirements

To qualify for this position, applicants must meet the following criteria:

Experience: One year of specialized experience at the GS-12 grade level or its private/public sector equivalent.
Core Competencies: Proficiency in administration, facilities management, and fiscal oversight.
Citizenship: Applicants must be U.S. citizens.

Comparison of Key Expectations

Requirement Type	Focus Area
Technical	Administrative Support & Facilities Management
Fiscal	Budgeting & Resource Forecasting
Operational	SOP Development & Team Leadership

Salary Overview

This position is classified at the GS-13 level, with a competitive salary range starting at $121,785 and reaching up to $158,322 per year.

Benefits

The federal government provides a robust compensation package, including:

Health and life insurance options.
Retirement benefits through the Federal Employees Retirement System (FERS).
Paid annual and sick leave.
Flexible work environments, including telework options.

Application Tips

Be Detailed: Ensure your resume clearly links your experience to the specialized duties listed in the announcement.
Verify Documents: Don't just upload to your USAJOBS profile—confirm that all documents are attached to this specific application.
Prepare for Assessments: Be ready to complete the USA Hire competency-based assessment if invited. These can take up to three hours, so plan your schedule accordingly.

If you have a talent for management and a passion for supporting the mission of the federal government, the Lead Support Services Specialist role at the SBA provides a unique platform for growth. Apply before the November 6, 2026, deadline to be considered for this vital role.

Why This Lead Support Services Specialist Job Matters

Take charge of the backbone of American entrepreneurship as a Lead Support Services Specialist with the U.S. Small Business Administration.

Lead Support Services Specialist Job Overview

The U.S. Small Business Administration (SBA) is seeking a highly skilled Lead Support Services Specialist to join the Office of the Chief Operating Officer in Washington, DC. This role serves as a key strategic advisor to senior leadership, providing operational oversight and technical guidance for mission-critical administrative programs, including facilities management, logistics, and fleet operations.

Requirements for Lead Support Services Specialist

One year of specialized experience at the GS-12 grade level or equivalent.
Proven track record in managing administrative programs such as facilities, logistics, and property management.
Experience developing Standard Operating Procedures (SOPs) and managing operational budgets.
Ability to ensure agency compliance with federal laws and regulations.
Must be a U.S. citizen.
Males born after Dec 31, 1959, must be registered with the Selective Service.
Must be able to successfully complete a background investigation.

Preferred Qualifications for Lead Support Services Specialist

Demonstrated ability to lead cross-functional teams in high-pressure environments.
Expertise in long-term strategic resource planning and fiscal forecasting.
Strong communication skills with the ability to advise executive leadership on complex operational strategies.

Federal Benefits & Perks

✓Comprehensive federal health insurance programs.
✓Competitive federal retirement and savings plans (TSP).
✓Paid time off, including federal holidays and sick leave.
✓Opportunities for telework and flexible work schedules.
✓Professional development and career advancement programs.

💡 How to Apply Lead Support Services Specialist Job & Insider Tips

Application Steps for Lead Support Services Specialist Job

Register and log in to your USAJOBS account.
Carefully review the entire job announcement.
Prepare your resume, ensuring it is no more than 2 pages and contains all required details.
Complete the online application and assessment questions via the Apply button.
Submit your application and any required supporting documentation by the closing date.
Check your email for notification regarding potential follow-up competency-based assessments.

💡 General Tips

Be specific in your resume—do not leave room for assumptions regarding your experience.
Ensure your resume explicitly maps your experience to the GS-13 requirements.
Verify that your uploaded documents are correctly linked to your application before hitting submit.
Set aside dedicated time to complete the USA Hire competency-based assessments if invited.
Double-check that all education transcripts are provided if you are using education as a qualification.

Frequently Asked Questions

What is the salary range for this position?

The salary range for this Lead Support Services Specialist role is $121,785 to $158,322 per year.

Is telework available?

Yes, telework may be available consistent with SBA policy and the applicable collective bargaining agreement.

What is the closing date for this application?

The application window closes on November 6, 2026, at 11:59 PM ET.

Is this position open to the public?

Yes, this position is open to the public.

What is the security clearance requirement?

While a formal security clearance is not required, the position is designated as Moderate Risk, and a background investigation is required.

Job from Small Business Administration

The SBA is the premier federal agency dedicated to empowering American entrepreneurs. For over seven decades, the agency has provided small businesses with access to capital, federal contracting opportunities, and disaster recovery support. By joining the SBA, you are not just taking a job; you are supporting the job creators who build the economic fabric of our nation.