Become a Supervisory Program Analyst at VA Palo Alto

The Department of Veterans Affairs (VA) is committed to providing world-class care to those who have defended our nation. A crucial component of this care is the administrative backbone that supports our clinical teams. We are currently looking for a motivated Supervisory Program Analyst to join the VA Palo Alto Health Care System in Livermore, California. This role is pivotal in ensuring our scheduling and clinical data processes run efficiently and effectively.

Job Responsibilities

As the lead for clinic maintenance, you will bridge the gap between clinical needs and administrative data systems. Your primary duties include:

Profile Management: Designing and maintaining complex clinical provider profiles and scheduling grids.
Strategic Oversight: Interpreting national policies and developing local procedures to improve data capture.
Collaboration: Partnering with clinical staff to ensure accurate insurance billing and co-pay capture.
Problem Solving: Identifying inefficiencies in data management and implementing process improvements.

Requirements

To succeed in this role, you must meet strict federal requirements:

U.S. Citizenship.
Successful completion of a background/security investigation.
Mandatory seasonal influenza vaccination.
One year of specialized experience at the GS-9 level (or equivalent).
Submission of required SF-50 documentation for time-in-grade verification.

Salary Overview

Position Level	Salary Range
Supervisory Program Analyst (GS-11)	$93,358 - $121,371

Benefits

Federal employees enjoy a comprehensive suite of benefits, including a pension through FERS, matching 401(k) contributions (TSP), excellent health insurance, and significant leave accrual.

Application Tips

Respect the Limit: Ensure your resume is exactly two pages or fewer.
Clarity is Key: Avoid jargon and use clear, results-oriented language.
Formatting: Use PDF format to maintain your document layout.

Frequently Asked Questions (FAQ)

Q: What is the work schedule? A: The schedule is Monday through Friday, 8:00 am to 4:30 pm.

Q: Can I submit a longer resume? A: No, resumes exceeding two pages will lead to disqualification per current VA guidelines.

If you are a detail-oriented professional with a passion for process improvement and healthcare, this role offers a meaningful career path within a mission-driven organization. Apply today to help us serve our nation’s heroes.

Why This Supervisory Program Analyst Job Matters

Take charge of healthcare data strategy and provider scheduling at the VA Palo Alto Health Care System—a top-tier research and teaching hospital.

Supervisory Program Analyst Job Overview

The VA Palo Alto Health Care System is seeking a detail-oriented Supervisory Program Analyst to serve as the facility's lead Clinic Profiler. In this critical role, you will manage complex clinical scheduling grids, provider profiles, and data integrity across the medical facility and its satellite clinics. By interpreting national directives and implementing local standards, you will ensure that our facility effectively manages provider resources, insurance billing, and patient scheduling to uphold our mission of caring for those who have served.

Requirements for Supervisory Program Analyst

Must be a U.S. Citizen.
Must pass a background and security investigation.
Males born after 12/31/1959 must be registered with Selective Service.
Completion of a 1-year probationary or 2-year trial period.
Must provide an SF-50 demonstrating one-year of time-in-grade eligibility if a current or former federal employee.
Participation in the seasonal influenza vaccination program is mandatory.

Preferred Qualifications for Supervisory Program Analyst

Expertise in interpreting healthcare regulations regarding clinic profiles, ambulatory data capture, and medical billing.
Experience with insurance intake processes and specialized medical billing software.
Proven ability to analyze complex processes and present actionable recommendations to leadership.
Strong background in developing staff training programs focused on clinical scheduling and data management.
Advanced education (Ph.D. or 3 years of graduate study) in a relevant field.

Federal Benefits & Perks

✓Comprehensive federal health insurance options.
✓Defined benefit pension plan (FERS).
✓Thrift Savings Plan (401k-style retirement savings).
✓Generous paid vacation, sick leave, and federal holidays.
✓Opportunities for professional development in a prestigious academic affiliate environment.

💡 How to Apply Supervisory Program Analyst Job & Insider Tips

Application Steps for Supervisory Program Analyst Job

Create or log into your account on the official USAJOBS portal.
Prepare a resume that is strictly two pages or less, using a standard sans-serif font.
Complete the online occupational questionnaire.
Upload required documentation, including your most recent SF-50 and relevant transcripts.
Submit your complete application package before the deadline on 11/02/2026.

💡 General Tips

Use the USAJOBS resume builder to ensure your formatting complies with the two-page limit.
Be specific in your resume—the agency will not make assumptions about your experience.
Save your documents as PDFs to preserve formatting and pagination.
If claiming Veterans' Preference, ensure you attach a legible DD-214.
Double-check that your SF-50 clearly shows the dates required for time-in-grade verification.

Frequently Asked Questions

What is the primary responsibility of a Clinic Profiler?

The Clinic Profiler manages the structure of clinic and provider schedules, ensuring that systems are correctly configured for patient scheduling, workload capture, and insurance billing.

Is this position eligible for remote work?

No, this is not a virtual position. You will be expected to work on-site at the VA Palo Alto Health Care System facilities.

Why is there a two-page resume limit?

The VA is adhering to a new Merit Hiring Plan requirement that mandates resumes be no longer than two pages to streamline the review process and focus on relevant competencies.

Job from Veterans Health Administration

The VA Palo Alto Healthcare System (VAPAHCS) is a leader in medical research, teaching, and patient care. Affiliated with the Stanford University School of Medicine, our facilities offer a dynamic academic environment. We serve Veterans across California, Nevada, and Hawaii, providing everything from primary care to specialized surgical and psychiatric services.