Launch Your Career as a Medical Records Technician with the VA
Are you a detail-oriented professional looking to make a meaningful difference in the lives of our nation's Veterans? The Department of Veterans Affairs (VA) is currently seeking a dedicated Medical Records Technician (Release of Information) to join the team at the Wm. S. Middleton Memorial Veterans Hospital in Middleton, Wisconsin. This role is perfect for individuals who are passionate about data integrity, regulatory compliance, and serving those who have bravely served our country.
Job Responsibilities
As an ROI Technician, you will be the guardian of patient privacy. Your daily responsibilities will include:
- Processing Requests: Handling incoming requests for information from Veterans, family members, insurance providers, and other legal entities.
- Regulatory Compliance: Evaluating the validity of requests against strict laws, including HIPAA, the Privacy Act, and the Freedom of Information Act (FOIA).
- Data Management: Inputting, tracking, and logging all requests into specialized software.
- Customer Interaction: Providing high-quality customer service by assisting visitors and callers with necessary forms and documents.
- Record Navigation: Searching both paper and electronic health records to summarize and disclose authorized information.
Requirements
To qualify for this position, applicants must meet several core criteria:
- Must be a U.S. Citizen.
- Must be proficient in written and spoken English.
- Must possess one year of creditable experience in medical terminology and record management, or a qualifying associate degree.
- Must be willing to undergo background checks and a pre-employment physical.
- Must be prepared to participate in the seasonal influenza vaccination program.
Salary and Grade Overview
This position is categorized under the General Schedule (GS) pay scale. Selection can range from GS-4 to GS-6, depending on the applicant's experience and education level.
| Grade Level | Qualifications Focus |
|---|---|
| GS-4 | Entry-level, meeting basic requirements |
| GS-5 | 1 year of experience or Bachelor's degree |
| GS-6 | 1 year of specialized experience at the GS-5 level |
Salary Range: $43,034 - $60,303 per year.
Benefits
Working for the federal government offers a robust array of benefits, including competitive salary progression, comprehensive health and insurance options, and a structured leave accrual system based on your years of service. You will also have the opportunity to engage in a culture that truly values its workforce.
Application Tips
- Tailor Your Resume: Ensure your resume clearly outlines your experience with medical records and HIPAA compliance.
- Documentation: Never forget to attach your transcripts if you are basing your qualifications on your education.
- Follow-up: Keep an eye on your email for the link to the mandatory online assessment. Missing this step will stall your application.
Becoming a Medical Records Technician at the VA is more than just a job; it is a commitment to excellence in the service of America's Veterans. If you are ready to apply your organizational and analytical skills in a dynamic healthcare environment, we encourage you to submit your application today.
Why This Medical Records Technician (Roi) Job Matters
Protect the privacy of those who served. Join the Veterans Health Administration as a Medical Records Technician and play a critical role in managing vital health information for our nation's heroes.
Medical Records Technician (Roi) Job Overview
The Wm. S. Middleton Memorial Veterans Hospital in Middleton, Wisconsin, is seeking a diligent Medical Records Technician (Release of Information) to join its Health Information Management team. In this role, you will serve as a key steward of patient data, ensuring that sensitive protected health information (PHI) is handled with the utmost accuracy, legal compliance, and compassion. You will act as the primary interface for Veterans and third parties, facilitating the lawful release of medical records while maintaining rigorous standards of confidentiality.
Requirements for Medical Records Technician (Roi)
- U.S. Citizenship
- Proficiency in written and spoken English
- One year of specialized experience in medical terminology and health records, or an equivalent combination of education and experience
- Ability to pass a pre-employment physical examination
- Must participate in the seasonal influenza vaccination program
- Must complete a 1 or 2-year trial period
Preferred Qualifications for Medical Records Technician (Roi)
- Associate degree in Health Information Technology or Management
- Expertise in HIPAA, Privacy Act, and Freedom of Information Act (FOIA) regulations
- Proficiency with electronic health record (EHR) software and ROI tracking systems
- Strong ability to resolve conflicting information within complex medical files
- Excellent customer service and communication skills to assist Veterans and stakeholders
Federal Benefits & Perks
- ✓Competitive federal salary and annual leave accrual
- ✓Opportunities for professional development and training
- ✓Health and wellness programs including on-site vaccination initiatives
- ✓Access to a comprehensive federal benefits package
- ✓Supportive work environment dedicated to the Whole Health of Veterans
💡 How to Apply Medical Records Technician (Roi) Job & Insider Tips
Application Steps for Medical Records Technician (Roi) Job
- Create or log into your account at USAJOBS.
- Prepare a detailed, long-form resume highlighting your relevant experience.
- Gather supporting documents such as transcripts, professional certifications, or SF-50 forms if applicable.
- Complete the online occupational questionnaire via the provided link.
- Submit your full application package before the closing date of November 4, 2026.
- Monitor your email for status updates and instructions regarding the online assessment.
💡 General Tips
- Be specific and clear when describing your experience; the hiring team cannot make assumptions about your skills.
- Ensure your resume reflects both paid and volunteer experience that demonstrates relevant competencies.
- Double-check that your transcripts are attached if you are qualifying based on education.
- Complete the required online assessment within the specified timeframe once you receive the link.
- Submit your application well before the deadline to avoid technical issues.
Frequently Asked Questions
Is this position remote?
No, this is an on-site position located in Middleton, Wisconsin. While some telework may be possible on an ad-hoc basis as determined by agency policy, it is not a remote or virtual position.
What level of education is required?
The position requires a minimum of one year of creditable experience or an associate degree in health information technology. Specific semester hours in relevant subjects like medical terminology and anatomy are required if using education to qualify.
Are there physical requirements for this job?
The work is primarily sedentary, though it may involve light activities such as walking, bending, standing, or carrying files and manuals.
What is the work schedule?
This is a full-time, Monday-Friday position, typically 8:00 AM to 4:30 PM.
Can I work from home?
The position is on-site; however, there is limited potential for ad-hoc telework based on agency policy.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Providing comprehensive care to millions of Veterans, the VHA is committed to excellence, compassion, and innovation. Joining the VHA means becoming part of a mission-driven organization that values your professional growth and personal contribution to the health and well-being of the Veteran community.