Advance Your Career: Medical Support Assistant (Advanced) at the VA
Are you looking for a career that combines administrative excellence with a mission of public service? The Department of Veterans Affairs (VA) is seeking an Advanced Medical Support Assistant to join the Radiology Department at the Veterans Health Care System of the Ozarks in Fayetteville, Arkansas. This is a unique opportunity to provide critical support to our nation’s Veterans while working in a high-impact healthcare environment.
Job Responsibilities
As an Advanced Medical Support Assistant, you are the backbone of the patient experience. Your responsibilities will include:
- Coordinating care delivery models in interdisciplinary teams.
- Managing clinic schedules and appointment flow.
- Utilizing electronic health record systems to manage patient consults and lab results.
- Communicating tactfully with patients, providers, and external agencies.
Requirements
To be considered for this GS-06 position, you must meet the following criteria:
- U.S. Citizenship.
- Proficiency in spoken and written English.
- Completion of a pre-employment physical evaluation.
- Ability to clear a federal background check.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $49,265 - $64,044 |
| Annual Leave | 13 - 26 days |
| Sick Leave | 13 days |
| Holidays | 11 Paid Federal Holidays |
Application Tips
- Tailor Your Resume: Be explicit about your experience. Use the required Knowledge, Skills, and Abilities (KSAs) as a guide.
- Include Details: Always state the number of hours worked per week for every position listed.
- Stay Organized: Ensure all supporting documents, such as official transcripts or SF-50s, are formatted correctly and uploaded before the deadline.
If you are a motivated, detail-oriented professional, this role at the Veterans Health Care System of the Ozarks is an excellent pathway to a stable and meaningful federal career. Apply by November 9, 2026, to join our team.
Why This Medical Support Assistant (Advanced) Job Matters
Launch your career in healthcare administration at the Veterans Health Care System of the Ozarks, where your organizational skills directly support those who served our nation.
Medical Support Assistant (Advanced) Job Overview
The Veterans Health Administration is seeking an Advanced Medical Support Assistant to join our Radiology Department in Fayetteville, Arkansas. This position plays a pivotal role in an interdisciplinary care team, managing complex administrative workflows, coordinating patient scheduling, and ensuring seamless communication between providers and Veterans. If you are a detail-oriented professional with a passion for process improvement and high-quality patient care, this role offers a rewarding opportunity to impact lives in a community-focused environment.
Requirements for Medical Support Assistant (Advanced)
- U.S. Citizenship
- High school diploma or GED equivalent
- Proficiency in spoken and written English
- Ability to pass a pre-employment physical evaluation
- Successful completion of a background/security investigation
- Compliance with seasonal influenza vaccination requirements
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of specialized experience equivalent to the GS-05 grade level
- Advanced knowledge of medical terminology and clinical workflows
- Demonstrated experience using complex patient scheduling and health record systems
- Ability to work collaboratively in interdisciplinary medical teams
- Strong communication skills for effective patient and clinician engagement
Federal Benefits & Perks
- ✓Competitive salary with periodic increases
- ✓37-50 days of paid time off per year including annual leave, sick leave, and federal holidays
- ✓Up to 12 weeks of paid parental leave after 12 months
- ✓Child care subsidy programs for eligible employees
- ✓Federal retirement pension and 401K-style savings plan with employer matching
- ✓Comprehensive federal health, vision, dental, and life insurance
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or update your account on USAJOBS.
- Prepare a detailed, long-form resume documenting your duties, start/end dates, and average hours worked.
- Gather supporting documents such as transcripts, SF-50s, or DD-214 if applicable.
- Complete the online occupational questionnaire via the application portal.
- Submit your full application package before the closing date of November 9, 2026.
- Monitor your email for status notifications and potential interview requests.
💡 General Tips
- Be specific: Use clear examples of how your past experience matches the required Knowledge, Skills, and Abilities.
- Include hours per week on your resume to ensure proper credit for your work experience.
- Double-check that all required documents are attached before hitting submit.
- Use your resume to highlight your experience with clinical flow and patient portals.
- Keep a copy of your application status for your records.
Frequently Asked Questions
Is relocation assistance available?
No, recruitment, relocation, and permanent change of station incentives are not authorized for this position.
Can I work remotely?
No, this is an onsite position located in Fayetteville, Arkansas, and is not eligible for telework or virtual status.
What is the typical work schedule?
The schedule is Tuesday-Saturday or Monday-Friday, depending on the needs of the department, and will be finalized during the interview process.
What is the trial period for this role?
New federal employees must complete a 1 or 2-year trial period to evaluate fitness and performance.
Are there opportunities for growth?
This position is at the GS-06 level. While this specific role has no current promotion potential, it provides valuable experience for future federal career advancement.
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated healthcare system in the United States. We are dedicated to fulfilling President Lincoln’s promise to care for those who have served in our military and their families. Our Fayetteville facility is located in the vibrant Ozark Mountains, offering a community atmosphere, top-tier schools, and a high quality of life.