Launch Your Career in Telehealth: Join the South Texas Veterans Health Care System
Are you looking for a career that combines clinical expertise with cutting-edge technology? The Department of Veterans Affairs (VA) is seeking a motivated individual to serve as a Health Technician (Telehealth Clinical) in Kerrville, Texas. In this role, you will be at the forefront of modern medicine, ensuring our Veterans receive the care they deserve through advanced virtual platforms.
Job Responsibilities
The Health Technician (Telehealth Clinical) plays a critical role in the patient experience. Your duties will be varied and impactful:
- Telepresence: Serving as the on-site clinical presenter for virtual medical encounters.
- Technical Support: Installing, configuring, and troubleshooting clinical telehealth hardware and software.
- Patient Education: Teaching Veterans how to navigate virtual platforms so they can connect with their providers.
- Administrative Management: Scheduling complex appointments and managing data flows within the "store and forward" applications.
- Clinical Environment Support: Preparing exam rooms and ensuring clinical protocols are followed to maintain a sterile and professional atmosphere.
Comparison: Traditional vs. Telehealth Technician Roles
| Feature | Traditional Technician | Telehealth Clinical Technician |
|---|---|---|
| Patient Interaction | Always In-person | Often Virtual/Hybrid |
| Primary Toolset | Medical Supplies | Digital/Tech Hardware |
| Work Setting | Stationary Clinic | Flexible/Float Assignments |
| Focus | Physical Assistance | Digital Facilitation & Support |
Requirements
To qualify for this position, you must meet basic requirements including U.S. citizenship and proficiency in the English language. You should possess either:
- Experience: At least one year of healthcare experience such as a medical assistant, nursing assistant, or technician role.
- Education: Four years of post-high school education related to healthcare.
- Combination: A mix of education and experience that demonstrates the necessary skills.
Salary Overview
The position offers a competitive salary ranging from $41,334 to $59,898 per year. As a federal employee, you will benefit from structured salary increases and the stability of the federal civil service system.
Benefits
Working for the VA comes with a robust compensation package:
- Time Off: Earn 13 to 26 days of annual leave and 13 days of sick leave per year.
- Holiday Pay: 11 paid Federal holidays.
- Financial Security: Federal pension plans and a 401(k)-style Thrift Savings Plan with agency matching.
- Health Coverage: Comprehensive medical, dental, vision, and long-term care insurance.
- Support: Access to childcare subsidies and paid parental leave after one year of service.
Application Tips
When applying through USAJOBS, specificity is your best friend. Ensure your resume highlights your experience with technology and clinical care. If you are using education to qualify, have your transcripts ready. Double-check all documentation before hitting submit to avoid disqualification due to missing information.
Is prior experience required?
Yes, candidates need either one year of related experience or an equivalent combination of education and experience.
How long is the application open?
This position is open until November 9, 2026. However, it is always recommended to apply as early as possible.
Joining the South Texas Veterans Health Care System as a Health Technician is more than just a job; it is a commitment to the wellbeing of our Veterans. If you possess the technical skill and the compassionate heart required for this role, we encourage you to apply and help shape the future of veteran healthcare.
Why This Health Technician (Telehealth Clinical) (Float) Job Matters
Transform the future of patient care by joining the VA as a Telehealth Clinical Health Technician. Be the bridge between Veterans and the experts they need, no matter the distance.
Health Technician (Telehealth Clinical) (Float) Job Overview
The South Texas Veterans Health Care System is seeking a dedicated Health Technician to support our growing telehealth initiatives. In this dynamic float position, you will serve as a vital link between Veterans and their clinical care teams. You will manage virtual encounters, ensure technical reliability, and provide compassionate support to those who have served our nation. This role is perfect for detail-oriented professionals who thrive in a fast-paced environment and are passionate about leveraging technology to improve healthcare accessibility.
Requirements for Health Technician (Telehealth Clinical) (Float)
- U.S. Citizenship
- Proficiency in written and spoken English
- Passing a pre-employment physical examination
- Participation in the seasonal influenza vaccination program
- Ability to obtain and maintain a background security investigation
- Completion of a 1 or 2-year trial period
Preferred Qualifications for Health Technician (Telehealth Clinical) (Float)
- Prior experience as a Certified Nursing Assistant (CNA)
- Military Medic or Corpsman experience
- Prior background in clinical healthcare settings
- Direct experience supporting telehealth operations and virtual patient encounters
Federal Benefits & Perks
- ✓13-26 days of annual leave plus 13 days of sick leave per year
- ✓11 paid Federal holidays
- ✓Federal health, vision, dental, and life insurance options
- ✓Traditional pension plan and 401k with up to 5% agency matching
- ✓Paid parental leave after 12 months of service
- ✓Childcare subsidies for eligible employees
💡 How to Apply Health Technician (Telehealth Clinical) (Float) Job & Insider Tips
Application Steps for Health Technician (Telehealth Clinical) (Float) Job
- Create or log in to your USAJOBS account.
- Prepare a comprehensive resume detailing your clinical or technical experience.
- Complete the online occupational questionnaire.
- Upload all required documents, including transcripts and professional certifications.
- Submit your application package through the online portal by the deadline.
💡 General Tips
- Ensure your resume explicitly highlights your experience with clinical software and patient interaction.
- Double-check that all uploaded documents (transcripts, licenses) are clear and legible.
- Monitor your email for status updates after the announcement closes.
- Clearly articulate how your previous experience meets the specific KSAs outlined for the GS-6 level.
Frequently Asked Questions
What does a Telehealth Clinical Health Technician do?
You act as a telepresenter, managing the technology and clinical environment for virtual doctor visits, educating patients on telehealth tools, and handling scheduling and troubleshooting.
Is this a remote position?
No, this is an on-site, in-person position based in Kerrville, Texas, with occasional travel required to support various clinical sites.
What is the pay range for this position?
The salary range for this role is between $41,334 and $59,898 per year, depending on the grade level qualification.
Can I work from home in this role?
No, this is a clinical position that requires your presence at VA facilities to assist patients with their telehealth equipment.
Job from Veterans Health Administration
The South Texas Veterans Health Care System (STVHCS) is one of the largest and most comprehensive medical systems within the VA network. Serving over 114,000 Veterans across 35 counties, the system provides high-quality care, from primary services to complex rehabilitation and spinal cord injury treatment. By joining our team, you become part of a network of 5,900 employees dedicated to fulfilling President Lincoln’s promise to support those who have served in our nation’s military.