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Public Safety Telecommunicator (Office Automation) job opening at United States Army Installation Management Command
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Public Safety Telecommunicator (Office Automation) Job

United States Army Installation Management Command

Key Skills:Emergency DispatchingComputer Aided Dispatch (CAD)Radio CommunicationsCustomer ServiceStress ManagementData EntryAttention to Detail

Become a Public Safety Telecommunicator at Fort Stewart

Are you looking for a career that combines technical skill with the rewarding nature of public service? The Department of the Army is currently hiring for a Public Safety Telecommunicator (Office Automation) at Fort Stewart, Georgia. This is a critical position that serves as the essential link between citizens in distress and the emergency responders who protect them. If you have the drive to handle high-pressure situations and the technical proficiency to manage sophisticated dispatching software, this role offers a stable and impactful career path.

Job Responsibilities

As a Public Safety Telecommunicator, your primary duties will include:

  • 911 Call Management: Answering emergency and non-emergency calls to assess the situation and determine the appropriate level of response.
  • Dispatching: Coordinating the response of police, fire, and emergency medical personnel to ensure timely arrivals at incident scenes.
  • System Monitoring: Managing computerized fire alarms and the Joint Capabilities Integration Development System (ICIDS).
  • Incident Support: Providing real-time support and maintaining situational awareness using CAD systems, radios, and station alert technology.

Requirements

To be considered for this GS-07 position, candidates must meet the following criteria:

  • US Citizenship.
  • One year of specialized experience in dispatching emergency services.
  • Proficiency in typing at least 40 words per minute.
Requirement Type Criteria
Citizenship US Citizen Required
Experience 1 Year Specialized Dispatching
Typing Speed 40 Words per minute
Probationary Period 1 Year

Salary Overview

The salary for this position is competitive, ranging from $50,460 to $65,599 per year, depending on qualifications and locality adjustments. This role offers the stability of federal benefits.

Benefits

Employees of the federal government are eligible for a comprehensive benefits package, including:

  • Health and Life Insurance.
  • Retirement plans, including the Thrift Savings Plan (TSP).
  • Federal leave accrual.
  • Potential recruitment or relocation incentives where authorized.

Application Tips

  1. Resume Length: Strict two-page limit. Extra pages will cause immediate disqualification.
  2. Clarity: Describe your past work in detail without using obscure acronyms.
  3. Assessments: Monitor your email after applying, as you will likely need to complete the USA Hire assessments within 48 hours of the closing date.

Serving as a Public Safety Telecommunicator is a demanding but deeply rewarding career. By supporting the emergency services at Fort Stewart, you are directly contributing to the well-being of the installation community. Ensure your application is complete and submitted before the November 3, 2026 deadline to be considered.

Why This Public Safety Telecommunicator (Office Automation) Job Matters

Be the lifeline in Fort Stewart: Join the Army as a Public Safety Telecommunicator and make a difference when it matters most.

Public Safety Telecommunicator (Office Automation) Job Overview

The U.S. Army Installation Management Command is seeking a highly skilled Public Safety Telecommunicator to serve at Fort Stewart, Georgia. This vital role is the heartbeat of emergency operations, responsible for managing 911 calls and coordinating the dispatch of police, fire, and medical responders. You will ensure the safety of the community by operating advanced communication systems and providing critical support to first responders during emergencies.

Requirements for Public Safety Telecommunicator (Office Automation)

  • Must be a United States Citizen.
  • Must possess one year of specialized experience in answering emergency calls and dispatching emergency responders.
  • Must have experience operating automated dispatching systems, radios, and emergency communications equipment.
  • Must be a qualified typist capable of typing at least 40 words per minute (based on a 5-minute sample with 3 or fewer errors).
  • Must be able to successfully complete a one-year probationary period.
  • Must be available to work in Fort Stewart, Georgia.

Preferred Qualifications for Public Safety Telecommunicator (Office Automation)

  • Experience in multi-agency emergency dispatch environments.
  • Proficiency with Computer Aided Dispatching (CAD) systems.
  • Strong ability to multitask under high-stress conditions.
  • Exceptional verbal communication and interpersonal skills.
  • Prior experience in fire, EMS, or law enforcement dispatching.

Federal Benefits & Perks

  • βœ“Federal health insurance options.
  • βœ“Retirement savings plans including the Thrift Savings Plan (TSP).
  • βœ“Paid federal holidays and leave accrual.
  • βœ“Potential for relocation incentives.
  • βœ“Potential for student loan repayment assistance.
  • βœ“Opportunities for professional development.

πŸ’‘ How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips

Application Steps for Public Safety Telecommunicator (Office Automation) Job

  1. Review the full vacancy announcement details on USAJobs.
  2. Prepare a resume that is strictly two pages or less.
  3. Create a USAJobs account and log in.
  4. Click the Apply Online button to initiate the process.
  5. Complete the required online questionnaire and assessments.
  6. Attach all necessary supporting documents, including transcripts if applicable.
  7. Submit your final package before the closing date of November 3, 2026.

πŸ’‘ General Tips

  • Ensure your resume specifically addresses the three required areas of experience listed in the job description.
  • Do not exceed the two-page resume limit, as longer resumes will be automatically rejected.
  • Be prepared to complete the USA Hire assessment within 48 hours of the announcement closing.
  • Use plain language in your resume and avoid acronyms that might not be understood by HR reviewers.
  • Check your application status regularly via your USAJobs dashboard.

Frequently Asked Questions

Can I substitute education for the required work experience?

No, this position requires specific specialized experience; education cannot be substituted for the professional dispatching experience required for this role.

Is a security clearance required?

No, this position is classified as Non-sensitive (NS)/Low Risk.

What happens if I forget to submit my performance appraisal?

If required documents are missing, your application may be considered incomplete and excluded from further consideration. Ensure all requested documents are attached before submission.

Job from United States Army Installation Management Command

The United States Army Installation Management Command (IMCOM) provides the infrastructure and support services necessary for military readiness. Civilian employees play a vital, non-military role within the "Total Army" force. By joining the IMCOM team, you contribute to the safety of our military and civilian personnel by maintaining the efficiency of installation operations.