Lead the Skies: Operations Supervisor Career at the FAA
The Federal Aviation Administration (FAA) is the backbone of global air travel. We ensure that every flight is handled with precision and safety. We are currently looking for a seasoned leader to join our Kansas City ARTCC team as an Operations Supervisor (MSS-2). This position is perfect for those ready to move into a leadership role where you will directly influence the safety and efficiency of the National Airspace System.
Job Responsibilities
As an Operations Supervisor, your day-to-day work involves:
- Supervising air traffic control specialists.
- Planning and assigning daily work schedules and priorities.
- Evaluating employee performance and coaching for improvement.
- Resolving grievances and maintaining a productive work environment.
- Adjusting staffing levels to meet operational needs.
Comparison: Role Responsibilities
| Focus Area | Responsibility |
|---|---|
| Staff Management | Coaching, training, and performance reviews. |
| Operations | Scheduling, resource allocation, and workflow optimization. |
| Administrative | Grievance resolution and financial compliance. |
Requirements
To be considered for this role, you must meet stringent criteria. You must be a U.S. citizen and demonstrate at least 52 weeks of experience in a qualifying FAA or ATS role. Applicants must submit FAA Form 3330-43 and include a valid SF-50 if currently employed by the FAA. Failure to provide complete documentation will result in disqualification.
Salary Overview
This position is classified under the AT grade system, with an annual salary range of $165,042 to $214,559 per year, commensurate with qualifications and locality pay policies.
Benefits
- Comprehensive federal medical and dental plans.
- Lucrative retirement and savings programs.
- Substantial paid time off, including sick and annual leave.
- Opportunities for specialized federal career growth.
Application Tips
Your resume is your most important tool. Keep it concise (maximum two pages). Explicitly tie your previous work history to the required specialized experience. Use the work history section to provide evidence of your management skills rather than answering MSF questions separately.
If you possess the leadership skills and aviation background required to excel as an Operations Supervisor, we encourage you to apply. Help us continue our mission of keeping the skies safe and efficient. Apply via the official FAA portal today.
Why This Supervisory Air Traffic Control Specialist (Operations Supervisor - Mss-2) Job Matters
Take command of the skies in the heart of America as a key leader in the FAA’s Air Traffic Control mission.
Supervisory Air Traffic Control Specialist (Operations Supervisor - Mss-2) Job Overview
The Federal Aviation Administration (FAA) is seeking an experienced Operations Supervisor (MSS-2) to lead high-stakes air traffic control operations in Olathe, Kansas. Based at the Kansas City ARTCC, this role is pivotal for maintaining the safety and efficiency of the National Airspace System. As a supervisor, you will guide a dedicated team of developmental and certified professionals, ensuring that operational goals are met while fostering a culture of excellence. If you are ready to pivot from hands-on control to strategic leadership, this position offers the opportunity to shape the future of aviation safety.
Requirements for Supervisory Air Traffic Control Specialist (Operations Supervisor - Mss-2)
- Must be a U.S. citizen.
- Must have held an FAA 2152 FV-J/FG-14 (or above) regional or headquarters position for at least 52 weeks.
- Must have been facility rated or area certified for at least 52 weeks at an Air Traffic Services (ATS) facility.
- Must have held an MSS position for at least 52 weeks in an ATS facility.
- Submit FAA Form 3330-43 (Rating of Air Traffic Experience) by the closing date.
- Must provide SF-50 (if currently an FAA employee) to verify position, grade, and tenure.
- Successful completion of a background investigation and drug screening.
Preferred Qualifications for Supervisory Air Traffic Control Specialist (Operations Supervisor - Mss-2)
- Demonstrated experience in staff management and performance evaluation.
- Proven track record in setting operational priorities and resource allocation.
- Strong ability to resolve employee grievances and complex personnel matters.
- Experience in training and developmental oversight within an ATS environment.
Federal Benefits & Perks
- ✓Competitive Federal salary structure.
- ✓Comprehensive health and life insurance options.
- ✓Federal retirement benefits (FERS).
- ✓Paid vacation, sick leave, and federal holidays.
- ✓Professional development and training opportunities.
💡 How to Apply Supervisory Air Traffic Control Specialist (Operations Supervisor - Mss-2) Job & Insider Tips
Application Steps for Supervisory Air Traffic Control Specialist (Operations Supervisor - Mss-2) Job
- Review all qualification requirements carefully.
- Prepare a resume limited to exactly two pages.
- Complete and sign FAA Form 3330-43.
- Gather your SF-50 (if applicable).
- Submit your application via the official FAA portal before the deadline.
- Complete any required assessments as prompted by the online system.
💡 General Tips
- Ensure your resume specifically addresses the specialized experience requirements mentioned in the announcement.
- Your work history must clearly state job titles, series, grades, and hours worked per week.
- Do not provide narrative responses to Managerial Selection Factors; instead, embed concrete examples in your work history.
- Always resubmit your application if you make any changes after your initial submission.
Frequently Asked Questions
What is the primary responsibility of this role?
The Operations Supervisor plans and directs air traffic control assignments, supervises staff performance, manages schedules, and ensures all operational goals are met.
Is relocation assistance provided?
No, relocation assistance is not offered for this position.
Do I need to submit Managerial Selection Factor (MSF) narratives?
No. The FAA has removed MSF narratives. You must include specific examples of your capabilities directly within your work history.
Is this a remote role?
No, this position requires on-site presence in Olathe, Kansas.
Will I be subject to drug testing?
Yes, this is a testing designated position requiring both pre-employment and random drug screening.
Job from Federal Aviation Administration
The FAA is more than a regulatory body; it is a community of over 44,000 professionals spanning 120 occupations. We are pushing the boundaries of aerospace with investments in autonomous vehicles, electric aircraft, and solar-powered long-endurance craft. By joining our team, you become part of a mission to ensure the world’s most efficient and safest aerospace environment.