Launch Your Career: File Clerk (OA) at the VA Medical Center

Are you looking to transition into a stable, impactful federal role? The Veterans Health Administration in Milwaukee, Wisconsin, is currently seeking a dedicated File Clerk (OA) to join our team. This position is the backbone of our Health Information Management (HIM) department, ensuring that the health records of our nation's heroes are accurately managed and available when needed most.

Job Responsibilities

As a File Clerk, you will perform essential tasks that keep our medical center functioning smoothly. Your day-to-day duties will include:

Records Management: Maintaining and preserving both health and administrative records.
Digital Processing: Performing daily scanning, indexing, and validation of documents into the Computerized Patient Record System (CPRS).
Records Tracking: Following up on medical records charged out for longer than 10 days.
Administrative Support: Retiring records to the VA Record Center and Vault and answering inquiries from medical staff.

Comparison: Standard Office vs. VA HIM Roles

Feature	Standard Office Clerk	VA Health Information Clerk
Scope	General Filing	Medical Records Integrity
Impact	Organizational Efficiency	Direct Patient Care Support
Training	General Software	Medical Systems/Compliance
Environment	Private Sector Office	Clinical VA Facility

Requirements

To be considered for this role, applicants must meet the following criteria:

Citizenship: U.S. Citizenship is mandatory.
Experience/Education: One year of general clerical experience OR two years of education above high school.
Assessments: Must complete an online competency-based assessment.
Vaccination: Participation in the seasonal influenza vaccination program is required.

Salary and Benefits

This position offers a competitive salary ranging from $38,076 to $49,502 per year. Federal employees enjoy a robust benefits package, including health insurance, generous annual leave, sick leave, and a retirement plan that includes the Thrift Savings Plan (TSP).

Application Tips

To stand out, ensure your resume is concise and adheres to the two-page limit. Use the USAJOBS resume builder to ensure you include specific details about your experience, such as hours worked per week and specific duties. Always verify that your documentation, such as transcripts or SF-50 forms, is uploaded and legible.

Serving our Veterans is more than just a job; it is a calling. If you are organized, tech-savvy, and ready to start a meaningful career in the federal government, apply for the File Clerk position at the Clement J. Zablocki VA Medical Center today.

Why This File Clerk (Oa) Job Matters

Join the Veterans Health Administration in Milwaukee and play a vital role in supporting our nation's heroes through meticulous records management.

File Clerk (Oa) Job Overview

The Clement J. Zablocki VA Medical Center is seeking a detail-oriented File Clerk (OA) to join our Health Information Management team. This position is essential to our mission, ensuring that sensitive medical and administrative records are maintained, preserved, and secured to facilitate high-quality patient care for our Veterans. You will manage document scanning, indexing, and retrieval processes in a fast-paced clinical environment.

Requirements for File Clerk (Oa)

Must be a U.S. Citizen.
Males born after 12/31/1959 must be registered for Selective Service.
Minimum of one year of general clerical or office experience, or two years of education above high school.
Must be able to successfully complete an online assessment.
Must undergo a background and security investigation.
Participation in the seasonal influenza vaccination program is a condition of employment.
Must serve a 1-year probationary period or 2-year trial period.

Preferred Qualifications for File Clerk (Oa)

Experience in a health information management or medical records environment.
Proficiency with digital scanning technology and document indexing.
Strong communication skills for interacting with medical staff.
Proven track record of maintaining confidentiality and data integrity.

Federal Benefits & Perks

✓Comprehensive health insurance options.
✓Federal retirement savings plan (TSP).
✓Paid vacation and sick leave.
✓Federal holidays.
✓Opportunities for professional development and training.

💡 How to Apply File Clerk (Oa) Job & Insider Tips

Application Steps for File Clerk (Oa) Job

Review the full job announcement and required documents list.
Prepare a resume that is no longer than two pages.
Create or log in to your USAJOBS account.
Complete the online application and questionnaire.
Attach all necessary supporting documents (SF-50, transcripts, DD-214 if applicable).
Complete the required online USA Hire Assessment after submission.

💡 General Tips

Use the USAJOBS resume builder to ensure you meet formatting requirements.
Ensure your resume clearly lists the month, year, and hours worked per week for each role.
Submit your application early to avoid last-minute technical issues.
Check your status regularly through the USAJOBS application portal.
Be specific and honest in your responses to the online questionnaire.

Frequently Asked Questions

Is this a remote or telework position?

No, this is an onsite position located at the Clement J. Zablocki VA Medical Center in Milwaukee, WI.

What happens after I submit my application?

The agency will review your qualifications against the requirements. If found eligible, you may be referred for an interview.

Can I submit a resume longer than two pages?

No, federal agencies are currently enforcing a two-page limit for resumes. Longer resumes may result in ineligibility.

Job from Veterans Health Administration

The Department of Veterans Affairs is committed to fulfilling President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." By working at the Clement J. Zablocki VA Medical Center, you become a vital part of a team dedicated to providing whole-health care to our Veterans.