Revolutionizing Veteran Care: Become a Health Technician (Telehealth Clinical)
The healthcare landscape is evolving rapidly, and the Department of Veterans Affairs (VA) is at the forefront of this transformation. By leveraging cutting-edge technology, the VA is ensuring that Veterans receive world-class care regardless of their physical location. If you are passionate about healthcare and technology, the role of a Health Technician (Telehealth Clinical) offers a unique path to make a meaningful impact. We are currently recruiting for a dedicated professional to join our team in McAllen, Texas.
Job Responsibilities
As a Health Technician (Telehealth Clinical), you will serve as the eyes and ears of the remote provider. Key duties include:
- Facility Setup: Ensuring the telehealth suite is ready, equipment is functioning, and the video connection is established.
- Patient Facilitation: Greeting patients, obtaining clinical data (blood pressure, temperature, etc.), and assisting during the virtual encounter.
- Technical Support: Troubleshooting issues with cameras, screens, and software, and communicating with the National Help Desk when needed.
- Administrative Oversight: Maintaining schedules, documenting patient history in electronic medical records, and tracking equipment inventories.
Requirements
To qualify for this position, you must:
- Be a U.S. Citizen.
- Possess one year of specialized healthcare experience or a relevant degree.
- Be proficient in English (written and spoken).
- Pass a background check and drug screen.
- Participate in the annual influenza vaccination program.
Grade Comparison
| Grade Level | Requirements | Key Responsibility Focus |
|---|---|---|
| GS-5 | Entry Level | Direct supervision, learning core telehealth workflows. |
| GS-6 | Full Performance | Independent operation, screening, and clinical data management. |
Salary Overview
The salary for this position is competitive, ranging from $40,736 to $59,031 per year, depending on experience and qualifications.
Benefits
Employees of the VA enjoy a robust benefits package, including:
- Comprehensive health and life insurance.
- Generous leave policies (vacation and sick time).
- A secure pension and retirement savings through the Thrift Savings Plan (TSP).
Application Tips
- Be Specific: Use your resume to provide concrete examples of how your background fits the duties described.
- Documentation: Don’t forget your transcripts! If you are using education to qualify, your application will not proceed without them.
- Assessments: Take the USA Hire assessment seriously. It is a critical component of your eligibility.
Serving those who served us is a noble pursuit. If you are ready to help shape the future of medicine in Texas, we encourage you to apply. This position closes on November 2, 2026—don’t miss your opportunity to join the VA team.
Why This Health Technician (Telehealth Clinical) Job Matters
Transform the future of patient care from the heart of Texas. Join the VA as a Telehealth Clinical Health Technician and bridge the gap between Veterans and vital medical expertise through cutting-edge technology.
Health Technician (Telehealth Clinical) Job Overview
The VA Texas Valley Coastal Bend Health Care System is seeking a dedicated Health Technician (Telehealth Clinical) in McAllen, Texas. This pivotal role serves as a telepresenter, managing the technology and clinical coordination necessary for seamless virtual care encounters. You will play a vital role in supporting Veterans by facilitating communication between patients and providers, maintaining specialized medical equipment, and ensuring an efficient, compassionate clinical environment. This position offers a unique opportunity to be at the forefront of the VA’s Connected Care Services.
Requirements for Health Technician (Telehealth Clinical)
- U.S. Citizenship (non-citizens may be considered only if qualified citizens are unavailable).
- Proficiency in written and spoken English.
- Completion of a drug screening test.
- Background and security investigation clearance.
- Participation in the annual seasonal influenza vaccination program.
- Must possess a valid driver's license (as the position may require travel).
- Completion of a 1-2 year trial period.
- Selective Service Registration (for males born after 12/31/1959).
Preferred Qualifications for Health Technician (Telehealth Clinical)
- Experience in pulmonary, sleep clinic, or home apnea device management.
- Background in eye clinics or performing fundoscopic eye exams.
- Proven proficiency with digital cameras and video conferencing applications.
Federal Benefits & Perks
- ✓Federal health insurance plans
- ✓Comprehensive life insurance coverage
- ✓Defined benefit pension plan
- ✓Thrift Savings Plan (401k equivalent)
- ✓Paid vacation, sick leave, and federal holidays
- ✓Career advancement and training opportunities
💡 How to Apply Health Technician (Telehealth Clinical) Job & Insider Tips
Application Steps for Health Technician (Telehealth Clinical) Job
- Create or log in to your USAJOBS account.
- Review the full vacancy announcement details carefully.
- Prepare your resume, transcripts, and relevant certifications (e.g., DD-214 for veterans).
- Complete the online questionnaire and application package.
- Submit all required documents before the closing date of 11/02/2026.
- Monitor your email for notifications regarding USA Hire assessments.
💡 General Tips
- Tailor your resume to highlight experience in healthcare settings, specifically documenting how your skills align with the duties of a telehealth technician.
- Double-check that all required documents are attached; incomplete applications will not be referred.
- Set aside at least 3 hours for the USA Hire assessments; ensure you have a quiet environment.
- Clearly explain your volunteer or community service if you lack direct clinical employment history.
Frequently Asked Questions
What is the primary role of a Telehealth Clinical Health Technician?
You act as a telepresenter, preparing clinical rooms, managing video conferencing equipment, assisting patients during virtual appointments, and coordinating care between remote providers and local clinical sites.
Is travel required for this position?
Yes, you may be required to travel between VA and non-VA clinical sites, and a valid driver's license is required.
What are the physical requirements of the job?
The role involves moderate lifting (up to 44 lbs), prolonged standing (up to 3 hours), reaching, bending, and the ability to operate a motor vehicle.
Can I telework?
*A: Ad-hoc telework may be available, but this is a clinical, site-based role.*
Do I need a clinical certification?
*A: While not strictly required for entry, previous clinical experience or training is highly beneficial.*
Job from Veterans Health Administration
The VA Texas Valley Coastal Bend Health Care System (VATVCBHCS) is a dynamic organization committed to fulfilling President Lincoln’s promise to care for those who served our nation. We operate numerous clinics across South Texas and manage care for over 53,000 Veterans. As a teaching and training partner with the University of Texas Rio Grande Valley Medical School, we pride ourselves on clinical excellence, innovation, and compassionate service.