Launch Your Career as a Communications Specialist at U.S. Customs and Border Protection
Are you a strategic communicator looking to make a lasting impact? U.S. Customs and Border Protection (CBP) is currently seeking a talented Communications Specialist to join the Immediate Office of the Executive Assistant Commissioner. This role is essential to maintaining the operational effectiveness and morale of the agency by spearheading workforce-centric communication initiatives. If you are ready to combine your creative skills with a mission-driven purpose, this role offers a unique opportunity to work at the highest levels of federal law enforcement.
Job Responsibilities
In this role, you will be the bridge between leadership and the workforce. Your daily tasks will include:
- Strategic Planning: Drafting comprehensive communication plans to support agency-wide workforce programs.
- Digital Engagement: Managing social media presence, including content creation and monitoring engagement metrics.
- Multimedia Development: Producing high-quality visual and video products to enhance internal and external messaging.
- Collaborative Outreach: Working across divisions to ensure information is timely, accurate, and accessible.
Requirements
To be considered for this GS-13 position, you must demonstrate at least one year of specialized experience equivalent to the GS-12 level. Your experience must prove your ability to develop social media content, produce multimedia products, and identify trends to optimize performance. Furthermore, all applicants must meet the following baseline requirements:
- U.S. citizenship.
- Successful completion of a background investigation.
- Verification of residency for three of the last five years.
- Registration with the Selective Service (for applicable males).
Salary and Benefits
This position offers a competitive compensation package commensurate with experience.
| Pay Level | Annual Salary Range |
|---|---|
| GS-13 Step 1 | $106,437 |
| GS-13 Step 10 | $138,370 |
Beyond salary, federal employees enjoy an extensive benefits package including health insurance, generous leave, and a robust retirement system including the Thrift Savings Plan (TSP).
Application Tips
To stand out, ensure your resume is perfectly tailored to the duties described in the job announcement. Use concrete examples of how your communication strategies led to measurable results. Remember: keep your resume under two pages and upload all supporting documents as PDFs to ensure they are readable by the hiring team.
Serving as a Communications Specialist with CBP is more than just a job; it is a commitment to the mission of securing our nation. If you possess the experience, creativity, and drive to elevate workforce care communications, apply by November 3, 2026, to take the next step in your career.
Why This Communications Specialist Job Matters
Elevate your career with a pivotal role in national security—drive strategic communications that impact the well-being of the dedicated workforce at U.S. Customs and Border Protection.
Communications Specialist Job Overview
U.S. Customs and Border Protection (CBP) is seeking a skilled Communications Specialist to join the Immediate Office of the Executive Assistant Commissioner. This role focuses on the Workforce Care Directorate, where you will shape internal and external communication strategies to promote well-being initiatives, engage a nationwide workforce, and manage key digital and multimedia platforms. This is an exciting opportunity for a communications professional to support the men and women tasked with securing our nation's borders.
Requirements for Communications Specialist
- Must be a U.S. citizen.
- Males born after 12/31/1959 must be registered with the Selective Service.
- Must have physically resided in the U.S. or its territories for at least three of the last five years.
- Must pass a background investigation.
- Must be able to communicate effectively in English.
- Current federal employees must meet 52-week time-in-grade requirements.
Preferred Qualifications for Communications Specialist
- Experience developing engaging social media content across multiple platforms.
- Proficiency in graphic design and video editing software for multimedia production.
- Proven ability to identify communication trends and provide performance-based recommendations.
- Experience managing internal newsletters, email campaigns, and leadership messaging.
- Strong collaborative skills for working with cross-functional stakeholders.
Federal Benefits & Perks
- ✓Comprehensive health, dental, and vision insurance
- ✓Life and long-term care insurance
- ✓Federal retirement plan and Thrift Savings Plan (401k equivalent)
- ✓Paid federal holidays and generous personal leave
- ✓Flexible work schedules and career development opportunities
- ✓Tuition reimbursement and wellness programs
💡 How to Apply Communications Specialist Job & Insider Tips
Application Steps for Communications Specialist Job
- Review the full job announcement details and instructions.
- Prepare a resume that is strictly limited to two pages.
- Complete the online application and required questionnaires.
- Submit all necessary supporting documents (SF-50, transcripts, etc.) via the online portal.
- Complete the mandatory online USA Hire competency assessment.
- Monitor your status and notifications via your USAJOBS dashboard.
💡 General Tips
- Ensure your resume details specific duties, hours per week, and dates of employment to satisfy grade-level requirements.
- Upload documents as PDFs rather than Word files to maintain formatting and quality.
- Do not exceed the two-page limit for your resume, as this will lead to automatic disqualification.
- Set aside three hours for the USA Hire assessment and complete it well before the deadline.
- Double-check that you have attached your most recent SF-50 if you are a current or former federal employee.
Frequently Asked Questions
Is this position remote?
While the location is negotiable after selection, you must be able to report to a designated CBP facility.
What happens if I submit a resume longer than two pages?
Per the agency requirements, any resume exceeding the two-page limit will result in your removal from consideration.
Are there specific assessment requirements?
Yes, this position requires completion of the USA Hire Competency Based Assessment within 48 hours of notification.
Job from Customs And Border Protection
As a component of the Department of Homeland Security (DHS), CBP is the nation's primary border enforcement agency. The agency's mission is multifaceted: securing the border, facilitating lawful travel and trade, and enforcing U.S. regulations. The Workforce Care Directorate plays a vital role in ensuring that the individuals behind this mission have the support and resources they need to excel. Joining CBP means joining a team dedicated to integrity, service, and vigilance.