Launch Your Administrative Career with the VA in Las Vegas
The Department of Veterans Affairs (VA) is committed to providing world-class care to those who have served our country. If you are an administrative professional looking for a meaningful career, the VA Southern Nevada Healthcare System is currently hiring a Program Support Clerk (OA). This position offers an opportunity to work at the intersection of healthcare and technology, directly supporting vital Telehealth services that connect Veterans with the care they need.
Job Responsibilities
In this role, you will serve as a key administrative partner for the Facility Telehealth Coordinator. Your duties include:
- Coordinating administrative functions for Home Telehealth and Clinical Video Telehealth programs.
- Managing databases, spreadsheets, and complex schedules to track patient wait times and equipment inventory.
- Preparing reports for committees and workgroups using data from VistA, SQL servers, and scheduling systems.
- Serving as a primary point of contact for staff, vendors, and Veterans regarding Telehealth office operations.
- Drafting and proofreading correspondence to ensure high standards of quality and accuracy.
Requirements
To be considered, you must be a U.S. citizen and meet the specialized experience threshold. A full year of experience equivalent to the GS-06 level is required. You must also successfully pass the USA Hire competency-based assessments and provide proof of your federal service if currently employed.
| Requirement | Detail |
|---|---|
| Citizenship | U.S. Citizen |
| Experience | 1+ year at GS-06 equivalent |
| Education | No substitution at this grade level |
| Schedule | Mon-Fri, 7:30 AM - 4:00 PM |
| Location | Las Vegas, NV |
Salary and Benefits
This position offers a competitive salary range of $51,031 to $66,345 per year. Beyond the paycheck, the VA provides a comprehensive benefits package including health insurance, retirement savings plans with matching, and generous paid time off.
Application Tips
- Respect the page limit: Keep your resume strictly to two pages.
- Be specific: Detail your duties, your job titles, and the hours worked per week for every position listed.
- Use the tools: Use the USAJOBS resume builder to ensure compliance with modern federal application standards.
Frequently Asked Questions (FAQ)
Q: Do I need to be a veteran to apply? A: While Veterans Preference is not required for this specific recruitment authority, all qualified applicants are encouraged to apply and will be given full consideration.
Q: What is the onboarding process like? A: You will undergo a background/suitability investigation and must complete mandatory online onboarding documentation.
Serving as a Program Support Clerk with the VA is more than just a job; it is a contribution to a critical mission. If you possess the administrative skills and attention to detail required, we invite you to submit your application before the October 29, 2026 deadline.
Why This Program Support Clerk(Oa) Job Matters
Elevate your career while serving those who served—join the VA Southern Nevada Healthcare System as a Program Support Clerk and play a vital role in cutting-edge Telehealth operations.
Program Support Clerk(Oa) Job Overview
The VA Southern Nevada Healthcare System is seeking a dedicated Program Support Clerk (OA) to provide essential administrative expertise to our Telehealth programs. This role is pivotal in ensuring that our clinical teams have the operational support they need to deliver high-quality care through innovative technologies like Clinical Video Telehealth and Home Telehealth. You will work independently to manage documentation, track inventory, coordinate schedules, and assist with data-driven decision-making, directly impacting the care provided to our nation's Veterans.
Requirements for Program Support Clerk(Oa)
- U.S. Citizenship
- One year of specialized experience equivalent to at least the GS-06 grade level
- Current federal employees must meet 52-week Time-In-Grade requirements
- Must complete required USA Hire online assessments
- Participation in the seasonal influenza vaccination program is mandatory
- Must pass a background and suitability investigation
- Must be able to provide acceptable identification for employment verification
Preferred Qualifications for Program Support Clerk(Oa)
- Experience with ISS Scheduling
- 6 months of direct Telehealth experience or specialized Telehealth education
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options
- ✓Generous paid vacation and sick leave accrual
- ✓Federal retirement savings plan (TSP) with matching contributions
- ✓Opportunities for professional development and training
- ✓Stable federal career advancement paths
💡 How to Apply Program Support Clerk(Oa) Job & Insider Tips
Application Steps for Program Support Clerk(Oa) Job
- Create or log into your USAJOBS account.
- Prepare a resume that is no longer than two pages.
- Complete the online application and assessment questionnaire.
- Attach all required documentation, such as SF-50s or transcripts.
- Submit your application package by the closing date of October 29, 2026.
- Complete the required USA Hire Assessment within the designated time frame if notified.
💡 General Tips
- Prioritize your most recent and relevant experience to fit the two-page resume requirement.
- Use the USAJOBS resume builder to ensure you capture all necessary data points.
- Ensure your resume explicitly mentions hours worked per week, as part-time status is calculated accordingly.
- Save your resume as a PDF to preserve your formatting.
- Set aside at least 3 hours to complete the USA Hire assessment in one sitting if possible.
Frequently Asked Questions
What is the primary focus of this position?
This role provides essential administrative support to the Telehealth program manager, including scheduling, data analysis, equipment inventory tracking, and facilitating communication between medical staff and patients.
Is this a remote or virtual position?
No, this is an on-site position based in Las Vegas, Nevada. Candidates must be available to work from the facility.
Are there strict formatting rules for my resume?
Yes, federal agencies now require resumes to be two pages or less. Resumes exceeding this limit will result in immediate disqualification.
Job from Veterans Health Administration
The VA Southern Nevada Healthcare System is a cornerstone of the VA Sierra Pacific Network. As a teaching hospital, it leverages state-of-the-art technology to provide comprehensive primary, tertiary, and long-term care. By joining this team, you become part of a legacy of service, ensuring that President Lincoln's promise to care for those who have borne the battle is upheld daily.