Advance Your Career: Airway Transportation Systems Specialist with the FAA
Are you looking to make a lasting impact on the future of aviation? The Federal Aviation Administration (FAA) is currently seeking a highly experienced professional to fill the role of Airway Transportation Systems Specialist (Service Delivery Specialist - SDS) in Auburn, Washington. This position is a unique opportunity to shape the operational landscape of the National Airspace System (NAS).
Job Responsibilities
As an SDS, you will serve as a technical authority for NAS systems and services. Your daily work will involve:
- Leading strategic development for Technical Operations Control Center (TOCC) procedures.
- Monitoring NAS service delivery through advanced remote sensing and visual reporting.
- Prioritizing infrastructure maintenance to ensure zero service degradation.
- Managing complex, cross-organizational projects to resolve unanticipated system issues.
- Serving as a primary point of contact for commercial airlines and air traffic control.
Requirements
To qualify for this high-level role, candidates must demonstrate specialized experience equivalent to the FV-I or GS-13 grade level. Essential requirements include:
- U.S. Citizenship.
- Proven track record of innovative problem-solving in aviation operations.
- Successful completion of a Tier 3 (Secret) background investigation.
- Ability to pass mandatory drug and alcohol testing.
- Submission of all required documentation, including signed SF-50s for current FAA employees.
Comparison: Standard vs. Expert Level Duties
| Feature | Standard Technical Roles | Service Delivery Specialist (SDS) |
|---|---|---|
| Scope | Routine maintenance | National/International system strategy |
| Problem Solving | Reactive | Proactive, innovative development |
| Coordination | Internal team | High-level agency and stakeholder liaison |
| Impact | Unit-level performance | System-wide NAS integrity |
Salary Overview
This position offers a highly competitive compensation package. The annual salary ranges from $125,635 to $194,772 per year, reflecting the high level of technical expertise and leadership required for this role.
Benefits
The FAA provides a robust benefits package, including:
- Comprehensive health and life insurance.
- Generous retirement savings via the Thrift Savings Plan (TSP).
- Federal government retirement pensions.
- Paid federal holidays and ample annual/sick leave.
- Flexible work arrangements including telework options.
Application Tips
- Be Specific: Use your work history to explain exactly how you meet the "Specialized Experience" requirements.
- Keep it Concise: Stick to the two-page limit for your resume.
- Verify Documentation: Ensure your SF-50 (if applicable) includes all required blocks and signatures.
- Submit Early: Don't wait until the final hour; errors or omissions can result in disqualification.
This role is for the technical leader who is ready to take the next step in aviation management. If you possess the experience and drive to maintain the NAS, apply today via the official FAA portal to be considered for this prestigious appointment.
Why This Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job Matters
Shape the future of aviation technology as a Service Delivery Specialist with the FAA in Auburn, Washington.
Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job Overview
The Federal Aviation Administration (FAA) is seeking a highly skilled Airway Transportation Systems Specialist to serve as a Service Delivery Specialist (SDS) within the Technical Operations Directorate in Auburn, Washington. This role is a critical technical position focused on managing National Airspace System (NAS) services and Technical Operations Control Center (TOCC) operations. You will act as a primary technical expert, developing innovative solutions to complex airspace challenges, coordinating infrastructure maintenance, and ensuring the continued integrity of mission-critical systems.
Requirements for Airway Transportation Systems Specialist (Service Delivery Specialist (Sds))
- Must be a United States citizen.
- Must possess specialized experience equivalent to the FV-I or GS-13 grade level in the Federal service.
- Demonstrated ability to develop innovative concepts to resolve complex operational problems.
- Submission of a signed and dated supervisory endorsement if the selection constitutes a promotion.
- Current FAA employees must submit the most recent non-award SF-50 (including blocks 15, 17, 18, 19, 22, and 24).
- Must pass a pre-employment drug screening and is subject to random testing.
- Must successfully complete an Access National Agency Check with Inquiries (Tier 3) background investigation.
Preferred Qualifications for Airway Transportation Systems Specialist (Service Delivery Specialist (Sds))
- Expert knowledge of NAS modernization and systems integration.
- Proven experience in project management for large-scale, complex technical activities.
- Demonstrated skill in cross-organizational coordination and stakeholder communication at high levels.
- Ability to interpret and recommend new organizational policies to enhance system performance.
Federal Benefits & Perks
- ✓Comprehensive health insurance options.
- ✓Federal retirement benefits (FERS).
- ✓Thrift Savings Plan (TSP) with government matching.
- ✓Paid vacation, sick leave, and federal holidays.
- ✓Opportunities for professional development and training.
- ✓Work-life balance programs, including telework eligibility.
💡 How to Apply Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job & Insider Tips
Application Steps for Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job
- Register for a USAJOBS account and complete your profile.
- Upload all required supporting documents, including your resume and relevant SF-50 forms.
- Ensure your resume clearly details your job title, series, grade, and hours worked per week.
- Submit your online application through the USAJOBS portal by 11:59 PM ET on the closing date.
- Monitor your status via the USAJOBS portal for evaluation updates.
💡 General Tips
- Limit your resume to two pages; focus on quality over quantity.
- Ensure every work history entry includes employer name, start/end dates, and specific duties related to the job.
- Do not include narrative text boxes for Managerial Selection Factors; instead, embed these examples directly into your work history.
- If applying for a promotion, ensure your supervisor's endorsement is signed and dated correctly.
- Double-check your application for missing PII redactions before uploading.
Frequently Asked Questions
Is this a remote position?
No, this position is located in Auburn, Washington and is not classified as a remote role, though it is telework eligible.
What is the security requirement for this job?
This position requires a Secret level clearance, specifically a Tier 3 (Access National Agency Check with Inquiries) background investigation.
Are there specific requirements for the resume?
Yes, resumes are strictly limited to two pages. You must include your official title, series, grade, and detailed examples of specialized experience for each position.
What if I have an existing security clearance?
*A: The position requires a Tier 3 investigation. Your existing clearance may facilitate the process, but you will still be subject to FAA adjudication.*
Can I submit my SF-50 by email?
*A: No, the FAA requires online submission via USAJOBS or authorized fax to ensure security.*
Job from Federal Aviation Administration
The FAA is the primary governing body for aviation in the United States, managing one of the world's most complex and safe aerospace systems. With over 44,000 employees nationwide, the FAA is at the forefront of aerospace innovation, including electric aircraft development and space vehicle integration. Joining the FAA means contributing to a mission that connects the world safely and efficiently.