Advance Your Career as a Program Manager with U.S. Customs and Border Protection

Are you a skilled professional looking to apply your expertise in facilities management to a mission that matters? U.S. Customs and Border Protection (CBP) is currently seeking two dedicated Program Managers to join the Office of Facilities and Asset Management (OFAM). This role offers a unique opportunity to contribute to the nation’s security by managing the infrastructure that keeps CBP operational.

Job Responsibilities

As a Program Manager, your work directly influences the effectiveness of CBP’s mission support. Key duties include:

Project Leadership: Transforming Requirements Development Requests (RDRs) into executable projects like office reconfigurations, security upgrades, and space expansions.
Operations Oversight: Performing occupancy cost analyses, justifying expenses, and managing infrastructure maintenance.
Technical Coordination: Utilizing systems like TRIRIGA to identify data reporting errors and implement corrective actions.
Strategic Advisory: Providing guidance to stakeholders regarding the implications of facility planning studies.

Requirements

This is a GS-13 level position, requiring candidates to possess specialized experience equivalent to at least one year at the GS-12 grade level. You must ensure your resume explicitly details how your past professional experience meets these requirements, including specific dates and hours worked.

Comparison Table: Qualifications Checklist

Requirement	Status
U.S. Citizenship	Mandatory
Specialized Experience	1 Year at GS-12 Equivalent
Residency (3 of 5 years)	Required
Resume Length	Max 2 Pages
Background Check	Required

Salary Overview

This position offers a competitive federal salary ranging from $106,437 (GS-13, Step 1) to $138,370 (GS-13, Step 10). Please note that base salary may be adjusted for locality pay depending on the specific duty station selected.

Benefits

Working for the federal government provides a robust suite of benefits, including:

Comprehensive health insurance (including dental and vision).
Participation in the Federal Employees Retirement System (FERS) and the Thrift Savings Plan (TSP).
Access to paid federal holidays and sick leave.
Opportunities for professional development and tuition reimbursement.

Application Tips

To maximize your chances, focus on the details. Your resume must clearly articulate your experience in project management and facility oversight. Since the system limits resumes to two pages, every word should count. Ensure all uploaded documents are in PDF format to avoid technical issues.

If you are a driven leader with a background in facility or program management, a role with the U.S. Customs and Border Protection offers not just a paycheck, but a purpose. Apply today to contribute to the critical infrastructure that secures our nation.

Why This Program Manager Job Matters

Shape the future of national security infrastructure with U.S. Customs and Border Protection as a Program Manager. Join a team dedicated to excellence, efficiency, and the protection of America's borders.

Program Manager Job Overview

U.S. Customs and Border Protection (CBP), under the Department of Homeland Security (DHS), is seeking two highly qualified Program Managers for the Office of Facilities and Asset Management (OFAM). This role centers on the Mission Support Facilities (MSF) Division, where you will oversee a critical portfolio of national infrastructure. You will manage complex facility projects, handle maintenance and repair operations, and ensure that CBP offices across the nation are equipped for mission success.

Requirements for Program Manager

U.S. Citizenship is strictly required.
Males born after December 31, 1959, must be registered with the Selective Service.
Must meet residency requirements (physically resided in the U.S. for 3 of the last 5 years).
Must be able to pass a thorough background investigation.
One year of specialized experience at the GS-12 level or equivalent.
Must submit a resume not exceeding two pages.
Must be proficient in English for all application materials.

Preferred Qualifications for Program Manager

Experience in implementing and monitoring facility maintenance and operations programs.
Analytical expertise in budget planning, financial management, and logistics.
Demonstrated success in leading space expansion, reconfiguration, or relocation projects.
Familiarity with automated real property programs like TRIRIGA.
Ability to develop data-driven recommendations to enhance program efficiency.

Federal Benefits & Perks

✓Comprehensive health, dental, and vision insurance options
✓Life and long-term care insurance
✓Generous federal retirement plan including Thrift Savings Plan (TSP) matching
✓Flexible Spending Accounts
✓Paid federal holidays and personal leave accrual
✓Opportunities for tuition reimbursement and professional development
✓Work-life balance initiatives including potential for flexible scheduling

💡 How to Apply Program Manager Job & Insider Tips

Application Steps for Program Manager Job

Review the full vacancy announcement details carefully.
Prepare a concise, two-page resume highlighting specialized experience.
Create or update your USAJOBS profile.
Complete the required online application questionnaire.
Submit your application and any supporting documentation (e.g., SF-50) via the portal.
If prompted, complete the USA Hire Competency Based Assessment within the specified timeframe.

💡 General Tips

Keep your resume strictly under two pages to avoid immediate disqualification.
Upload documents as PDFs rather than Word files to preserve formatting.
Ensure your resume clearly reflects the duties, dates, and hours worked for each relevant experience.
Set aside at least three hours to complete the online assessment in one sitting if possible.
Double-check your eligibility claims against your submitted documentation.

Frequently Asked Questions

What is the salary range for this position?

The salary starts at $106,437 and extends up to $138,370 per year, depending on qualifications and locality pay adjustments.

Can I apply if I have lived outside the U.S. recently?

Applicants must generally have lived in the U.S. for three of the last five years. However, certain exceptions exist for federal employees, military dependents, or those on authorized study abroad programs.

What documentation is required for current federal employees?

Current or former federal employees must submit their most recent SF-50 reflecting tenure and position status to verify time-in-grade and competitive status.

Can I apply for both locations?

You may indicate your preferences, but ensure you meet the criteria for each location listed.

What is the USA Hire Assessment?

This is an online assessment of general competencies. You will be notified via email if you are required to complete this step after your initial application.

Job from Customs And Border Protection

The Department of Homeland Security (DHS) and its component, CBP, serve as the frontline for protecting the United States. With a wide array of responsibilities—ranging from border security to trade facilitation and disaster resilience—the agency relies on a highly professional workforce. Working at the Office of Facilities and Asset Management means you are the backbone of the agency's physical footprint, ensuring that team members nationwide have the environment they need to perform their duties safely and efficiently.