Become a Health System Specialist (Investigator Coordinator) at the West Texas VA

Are you a detail-oriented professional with a passion for integrity and organizational compliance? The West Texas VA Health Care System (WTVAHCS) is currently hiring a Health System Specialist (Investigator Coordinator) to join our team in Big Spring, Texas. This is an exceptional opportunity to serve our nation's Veterans while advancing your career within the federal sector.

Job Responsibilities

As the Investigator Coordinator, you will act as the central authority for managing and facilitating administrative investigations. Your core duties will include:

Investigation Coordination: Organizing and evaluating fact-findings regarding Administrative Investigative Boards (AIBs).
Project Management: Directing team members, setting up resources like interview rooms, and managing court reporter services.
Reporting: Developing comprehensive, final written reports for Executive Leadership, detailing findings and outcomes.
Compliance Oversight: Monitoring internal processes to ensure they align with Office of General Counsel and HR standards.
Education & Training: Creating and delivering training programs for staff regarding investigation best practices and professional conduct.

Requirements

To qualify for this role, you must meet several federal criteria:

Citizenship: Must be a U.S. Citizen.
Experience: One year of specialized experience equivalent to the GS-9 grade level.
Documentation: You must provide an SF-50 verifying your time-in-grade (for current federal employees).
Assessment: Completion of the mandatory USA Hire online assessment.
Health Requirements: Willingness to participate in the mandatory seasonal influenza vaccination program.

Feature	Details
Agency	Department of Veterans Affairs
Grade	GS-11
Salary	$74,678 – $97,087
Location	Big Spring, Texas
Closing Date	10/30/2026

Salary Overview

The salary for this GS-11 position ranges from $74,678 to $97,087 annually, based on experience and regulatory guidelines.

Benefits

Working for the VA offers a competitive total compensation package, including:

Robust federal health, dental, and vision insurance.
Generous annual leave and sick time accumulation.
Access to the Federal Employee Retirement System (FERS).
Potential for student loan forgiveness programs.
A supportive environment that values work-life balance through telework options.

Application Tips

To ensure your application stands out, follow these tips:

Refine Your Resume: Keep your resume under two pages. Use the USAJOBS resume builder for optimal formatting.
Be Specific: Detail your previous experience in administrative investigations and team leadership. Do not leave room for assumptions.
Upload Correctly: Use PDF format to maintain document integrity.
Monitor Notifications: Once you submit, you will receive an email regarding your USA Hire assessment. Don't wait until the last minute to complete it.

Joining the West Texas VA as an Investigator Coordinator means becoming a guardian of fairness and quality within the healthcare system. If you are prepared to lead with integrity and make a lasting impact, start your application process today.

Why This Health System Specialist (Investigator Coordinator) Job Matters

Join the West Texas VA Health Care System and play a pivotal role in ensuring integrity, accountability, and the highest standards of care for those who served our nation.

Health System Specialist (Investigator Coordinator) Job Overview

The West Texas VA Health Care System is seeking a dedicated Health System Specialist (Investigator Coordinator) to manage and facilitate essential fact-finding investigations and administrative boards. This position is vital for maintaining compliance, resolving internal staff issues, and ensuring organizational accountability. You will work within a supportive, multidisciplinary environment in Big Spring, Texas, contributing directly to the mission of providing world-class care to our Veterans.

Requirements for Health System Specialist (Investigator Coordinator)

Must be a U.S. Citizen.
Completion of a one-year probationary or two-year trial period.
Must be able to pass a background/security investigation.
Participation in the seasonal influenza vaccination program is mandatory.
Ability to complete an online competency assessment.
Males born after 12/31/1959 must be registered with the Selective Service.
Current federal employees must demonstrate 52 weeks of time-in-grade at the GS-9 level.

Preferred Qualifications for Health System Specialist (Investigator Coordinator)

Proven experience in hospital or public health administration.
Demonstrated ability to lead interdisciplinary teams and manage complex programs.
Expertise in drafting administrative investigation reports and maintaining evidence databases.
Strong knowledge of federal regulations, credentialing standards, and compliance procedures.
Effective interpersonal skills for dealing with sensitive matters and high-level professionals.

Federal Benefits & Perks

✓Comprehensive federal health insurance options
✓Federal Employee Retirement System (FERS) benefits
✓Paid annual and sick leave
✓Public service loan forgiveness potential
✓Flexible work arrangements (Ad Hoc telework eligibility)
✓Ongoing professional training and career development

💡 How to Apply Health System Specialist (Investigator Coordinator) Job & Insider Tips

Application Steps for Health System Specialist (Investigator Coordinator) Job

Create or log in to your account at USAJOBS.
Review the full vacancy announcement and gather required documents, including your updated resume and SF-50.
Complete the online application questionnaire.
Submit your resume (two-page limit) and supporting materials by the closing date.
Complete the mandatory USA Hire assessment via the link provided after initial submission.
Monitor your application status on the USAJOBS dashboard.

💡 General Tips

Ensure your resume is no longer than two pages to meet Merit Hiring Plan requirements.
Quantify your experience; use specific examples of investigations or administrative oversight you have managed.
Upload documents as PDFs to preserve formatting.
Clearly state your weekly hours for all previous positions to ensure accurate credit for your experience.
Check your USAJOBS account regularly for notifications regarding the online assessment link.

Frequently Asked Questions

What is the primary function of the Investigator Coordinator?

You will coordinate and oversee investigations and fact-finding missions related to Administrative Investigative Boards, whistleblower protection, and internal policy compliance within the health care system.

Is this position eligible for telework?

Yes, this position allows for Ad Hoc telework, which will be discussed further during the interview process.

What documentation do I need to prove time-in-grade?

You must provide an SF-50 that clearly indicates your time-in-grade eligibility. If your most recent SF-50 is less than one year old, you may need to provide an older SF-50 to demonstrate a full 52 weeks of service at the required grade.

What is the primary focus of this role?

*A: The focus is on coordinating administrative fact-findings and ensuring the facility remains in compliance with agency and legal standards.*

Can I substitute education for experience?

*A: Yes, in some cases, a Ph.D. or equivalent graduate education in health administration may be used to meet qualification requirements.*

Job from Veterans Health Administration

The Department of Veterans Affairs is dedicated to fulfilling President Lincoln's promise to care for those who have served in our nation's military and their families. The West Texas VA Health Care System operates on the cutting edge of modern healthcare, providing comprehensive inpatient and outpatient services to approximately 57,000 Veterans across West Texas and New Mexico. Our facility in Big Spring offers a vibrant professional community in a city known as the 'Crossroads of West Texas.'