Launch Your Federal Career as a Medical Support Assistant in Fort Thompson
Are you looking to start a career where your administrative skills directly support patient well-being? The Indian Health Service (IHS) is currently seeking a motivated and organized individual to fill the role of Medical Support Assistant in Fort Thompson, South Dakota. This position is a cornerstone of the clinic's daily operations, ensuring that both patients and healthcare providers have the support they need to provide exceptional care.
Job Responsibilities
As a Medical Support Assistant, your primary responsibilities will include:
- Appointment Management: Maintaining and organizing complex schedules for routine and specialty clinics.
- Reception Duties: Welcoming patients and visitors, providing a professional and helpful experience.
- Clerical Support: Managing documentation, typing, filing, and operating computerized systems with precision.
- Privacy & Compliance: Protecting medical records and ensuring all actions align with the Privacy Act of 1974.
Requirements
To be considered for this position, applicants must meet specific federal criteria, including:
- U.S. Citizenship.
- Ability to pass a federal background investigation.
- Compliance with immunization policies for healthcare workers.
- Registration with the Selective Service (if applicable).
Comparison of Qualifications
| Feature | Requirement |
|---|---|
| Grade Level | GS-5 |
| Citizenship | Required |
| Background Check | Moderate Risk |
| Promotion Potential | None |
Salary Overview
The salary for this position ranges from $40,736 to $52,957 per year, depending on experience and qualifications. This is a competitive compensation package designed to support federal employees and their families.
Benefits
Employees of the IHS enjoy a robust set of federal benefits, including:
- Accrued annual and sick leave.
- Comprehensive health insurance options.
- Structured training and professional growth opportunities.
- Opportunities to earn leave credit based on previous government or military experience.
Application Tips
- Tailor Your Resume: Clearly document your experience and the hours worked per week for every job listed.
- Check Deadlines: Submit all required documentation by the closing date of November 13, 2026.
- Assessments: Do not ignore the USA Hire Assessment notification; it is a mandatory part of the process.
Working with the Indian Health Service is more than just a job; it is a commitment to improving health outcomes for indigenous communities. If you are ready to apply your organizational skills in a mission-driven environment, we encourage you to submit your application today.
Why This Medical Support Assistant Job Matters
Launch your career in federal healthcare as a Medical Support Assistant with the Indian Health Service and make a tangible difference in the lives of American Indian and Alaska Native communities.
Medical Support Assistant Job Overview
The Indian Health Service (IHS) is seeking a dedicated Medical Support Assistant to join our team in Fort Thompson, South Dakota. This vital role serves as the face of our clinic, managing appointment systems, providing professional reception services, and assisting clinical staff to ensure high-quality, compassionate care for our patients. If you are organized, service-oriented, and passionate about public health, this position offers a stable federal career path within a supportive, interdisciplinary team environment.
Requirements for Medical Support Assistant
- U.S. Citizenship
- Must be 18 years of age or older
- Registration with the Selective Service for males born after December 31, 1959
- Successful completion of a federal background investigation
- Compliance with the IHS Employee Immunization Policy
- Possession of a REAL ID-compliant identification
- Completion of one year of specialized experience at the next lower grade level (for federal applicants)
- Financial suitability check
Preferred Qualifications for Medical Support Assistant
- Experience in an outpatient or hospital scheduling environment
- Proficiency in clinical office software and electronic health records
- Strong interpersonal skills for patient-facing interactions
- Ability to maintain strict confidentiality per the Privacy Act of 1974
Federal Benefits & Perks
- ✓Federal leave accrual based on years of service
- ✓Health and life insurance options
- ✓Potential for recruitment or relocation incentives
- ✓Stable federal employment environment
- ✓Opportunity for career advancement
💡 How to Apply Medical Support Assistant Job & Insider Tips
Application Steps for Medical Support Assistant Job
- Create or update your profile on USAJOBS.
- Click the Apply Online button to initiate your application package.
- Complete the online questionnaire and attach required documentation, including resume and transcripts.
- Submit your application before the closing date of November 13, 2026.
- Monitor your email for a notification to complete the mandatory USA Hire Assessments.
- Complete all required assessments within the designated timeframe.
💡 General Tips
- Ensure your resume clearly lists the hours worked per week for each position held.
- Do not wait until the last minute; technical issues can arise during submission.
- Review your application status frequently via your USAJOBS dashboard.
- If you require a reasonable accommodation for the assessment, request it early in the process.
- Ensure all supporting documents, such as transcripts or veteran preference forms, are legible and correctly uploaded.
Frequently Asked Questions
What is the primary role of a Medical Support Assistant?
You will manage the facility's appointment system, handle patient reception, and perform essential clerical duties under the supervision of the Director of Nursing.
Are there specific education requirements?
You may substitute education for experience; however, you must provide transcripts to receive credit. All educational institutions must be accredited.
Is a background check required?
Yes, all applicants must undergo a federal background investigation as a condition of employment.
Is relocation assistance offered?
*A: Recruitment or relocation incentives may be authorized based on agency needs and available funding.*
Do I need a degree for this position?
*A: You need either specialized experience or a combination of education and experience. Transcripts are highly encouraged.
Job from Indian Health Service
The Indian Health Service (IHS) is an agency within the Department of Health and Human Services. Our mission is to raise the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level. By joining our team, you become part of a nationwide network of healthcare professionals dedicated to innovation, compassion, and community service.