Administrative Support Assistant: A Rewarding Career at Rock Island Arsenal

Are you looking to combine your administrative expertise with a meaningful mission? The United States Army Installation Management Command is hiring an Administrative Support Assistant for the Child and Youth Services (CYS) program at the Rock Island Arsenal. This developmental role is perfect for organized professionals who enjoy customer service and want to support the families of our service members.

Job Responsibilities

As an Administrative Support Assistant, your daily duties will be diverse and impactful:

Reception Duties: Acting as the face of the facility, you will greet parents and visitors, manage phone inquiries, and ensure security protocols are followed.
Database Management: You will use the Child and Youth Management System (CYMS) to enroll families, track attendance, and prepare reports.
Operations Support: You will handle official correspondence, manage files, and assist with general office tasks like mail and document preparation.
Policy Communication: You will help families understand center policies, fee structures, and program registration.

Requirements

To be considered for this role, you must demonstrate strong organizational skills and office proficiency. While the role is developmental, candidates must meet specific grade requirements:

Level	Key Requirement
NF-02	Experience in office settings, clerical procedures, and Microsoft Office.
NF-03	Requires 1+ years at the NF-02 level, advanced database management, and high-level business writing.

Salary Overview

The compensation for this position ranges from $17.82 to $25.78 per hour. Pay is determined based on the grade level of the successful applicant and their specific experience relative to the position requirements.

Benefits

Working with Army NAF comes with significant perks:

Childcare Discounts: Enjoy 100% off for the first child and 25% off for subsequent children.
Work-Life Balance: Paid time off and federal holidays.
Future Planning: 401(k) and retirement plan options.
Professional Growth: Continuous training and development opportunities.

Application Tips

Tailor Your Resume: Keep it to two pages or less. Highlight your specific office and database skills.
Upload PDF: Always save your documents as PDF to ensure they maintain their formatting during the virus scan.
Monitor Your Email: Ensure your contact information is correct, as all updates will come via email.

This role offers more than just a paycheck; it offers a chance to be part of a community that supports our nation's heroes. If you meet the qualifications, we encourage you to submit your application package before the deadline.

Why This Administrative Support Assistant (Cys) (Developmental) Nf-02/03 Job Matters

Launch a meaningful career supporting military families at the Rock Island Arsenal—where your administrative talent powers vital childcare operations.

Administrative Support Assistant (Cys) (Developmental) Nf-02/03 Job Overview

The Department of the Army is seeking an organized and customer-focused Administrative Support Assistant (CYS) for the School Age Center at the Rock Island Arsenal in Illinois. This developmental position (NF-02/03) offers a unique opportunity to provide essential administrative support for Child and Youth Services (CYS) programs. You will serve as the primary point of contact for families, manage enrollment databases, and ensure the smooth day-to-day operations of the center. This is a regular part-time role that balances professional growth with the rewarding mission of supporting our service members' children.

Requirements for Administrative Support Assistant (Cys) (Developmental) Nf-02/03

Must be able to provide a resume of two pages or less.
Must possess relevant experience in an office setting, including administrative/clerical procedures.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to communicate effectively in a professional environment.
Experience managing filing systems and official correspondence.
Ability to enter and maintain information into automated databases.
For NF-03 level: At least 1 year of experience equivalent to the NF-02 level.

Preferred Qualifications for Administrative Support Assistant (Cys) (Developmental) Nf-02/03

Prior experience utilizing the Child and Youth Management System (CYMS) or similar automated childcare database platforms.
Demonstrated ability to handle high-volume administrative tasks in a fast-paced environment.

Federal Benefits & Perks

✓Competitive hourly pay ($17.82 - $25.78/hr)
✓Employee Childcare Fee discount (100% for first child, 25% for subsequent children)
✓Paid personal time off and federal holidays
✓Enrollment in health and life insurance for eligible staff
✓Participation in 401(k) and retirement plans
✓Professional development, training, and certification opportunities
✓Access to on-base facilities including fitness centers and libraries

💡 How to Apply Administrative Support Assistant (Cys) (Developmental) Nf-02/03 Job & Insider Tips

Application Steps for Administrative Support Assistant (Cys) (Developmental) Nf-02/03 Job

Visit the USAJOBS portal and search for announcement C2SCNAFCY-26-13100677.
Create or log into your USAJOBS account.
Prepare a resume that is two pages or less in PDF format.
Complete the online application questionnaire and upload all required supporting documentation (e.g., DD-214, transcripts, etc.).
Submit your application package by 11:59 PM ET on November 23, 2026.

💡 General Tips

Keep your resume to two pages or less; longer resumes may not be reviewed.
Save your resume as a PDF to ensure formatting remains intact during the upload process.
Include contact details for professional references in your application.
Double-check your email address to ensure you receive status notifications.
Review the NAF Applicant Information Kit provided in the link section for specific guidance on federal hiring procedures.

Frequently Asked Questions

What is the work schedule for this position?

This is a regular part-time position with a minimum commitment of 20 hours per week.

Can I apply if I don't have military experience?

Yes, this position is open to the public. You do not need to be a military spouse or veteran to apply, though those with specific hiring preferences may be considered.

Is the salary fixed?

The position is part of a pay-banded system with a range of $17.82 to $25.78 per hour, depending on the grade (NF-02 or NF-03) and your qualifications.

Is this a remote position?

No, this is an on-site position located at the Rock Island Arsenal.

What is the closing date for this application?

The announcement closes on November 23, 2026.

Job from United States Army Installation Management Command

Child and Youth Services (CYS) is a vital part of the Department of the Army, dedicated to the well-being of military children. By providing high-quality care and support, CYS allows service members to focus on their mission knowing their children are in a safe, nurturing environment. Working for Army Non-Appropriated Funds (NAF) means joining a supportive community that prioritizes your professional development.