Launch Your Career: Medical Support Assistant at the G.V. (Sonny) Montgomery VA Medical Center
Are you looking for a career that combines administrative excellence with a profound sense of purpose? The Department of Veterans Affairs (VA) is currently seeking a motivated and skilled Medical Support Assistant (Advanced) to join our team in Jackson, Mississippi. This is more than just a job; it is an opportunity to support the brave men and women who have served our nation.
Job Responsibilities
As an Advanced Medical Support Assistant (AMSA), you are the heartbeat of the clinic's administrative operations. Your primary responsibilities include:
- Patient Scheduling: Coordinating appointments and consults according to VA guidelines.
- Clinic Flow Management: Monitoring clinic utilization to ensure efficient patient care.
- Liaison Services: Serving as the key contact between patients, medical staff, and specialty services.
- Regulatory Compliance: Interpreting and implementing hospital policies regarding eligibility and procedures.
Requirements
To be eligible for this role, you must meet several federal criteria:
- Citizenship: Must be a U.S. Citizen.
- Language: Proficiency in written and spoken English is mandatory.
- Education: A high school diploma or GED.
- Trial Period: Successful completion of a 1-2 year trial period is required.
Salary and Benefits Comparison
Working for the federal government offers a package that is difficult to beat in the private sector.
| Feature | Benefit Highlights |
|---|---|
| Salary Range | $45,409 - $59,031/year |
| Leave | 13-26 days annual, 13 days sick |
| Retirement | Federal Pension + 401(k) matching |
| Insurance | Full Medical, Dental, Vision, Life |
How to Apply
Applying to the VA requires precision. Ensure your resume contains detailed descriptions of your duties, including specific dates and hours worked. Once your application is submitted, stay alert for instructions regarding the mandatory USA Hire assessments.
If you are ready to apply your administrative talents in an environment that values service, growth, and team collaboration, we encourage you to apply today. Your expertise can help us provide the world-class care our Veterans deserve.
Why This Medical Support Assistant (Advanced) Job Matters
Launch a rewarding career in healthcare administration at the G.V. (Sonny) Montgomery VA Medical Center, where your daily support directly impacts the lives of our nation's heroes.
Medical Support Assistant (Advanced) Job Overview
The Veterans Health Administration is seeking a dedicated Medical Support Assistant (Advanced) to join our interdisciplinary team in Jackson, Mississippi. In this role, you will be the vital link between Veterans and the care they require, managing appointment scheduling, coordinating clinic workflows, and ensuring seamless communication across a busy clinical environment.
Requirements for Medical Support Assistant (Advanced)
- U.S. Citizenship (exceptions apply for non-citizen recruitment per VA policy)
- Proficiency in spoken and written English
- High school diploma or GED
- Ability to pass a background/security investigation
- Participation in the annual seasonal influenza vaccination program
- Registration with the Selective Service (for males born after 12/31/1959)
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of specialized experience equivalent to the GS-05 grade level
- Advanced knowledge of healthcare scheduling models and patient portals
- Proficiency in medical terminology
- Demonstrated ability to coordinate patient flow in a clinic setting
- Strong interpersonal skills for communicating with diverse clinical staff and patients
Federal Benefits & Perks
- ✓13-26 days of annual leave based on tenure
- ✓13 days of sick leave per year
- ✓11 paid Federal holidays
- ✓Federal pension plan and 401(k) with up to 5% agency matching
- ✓Comprehensive federal health, vision, dental, and life insurance
- ✓Paid parental leave after 12 months of service
- ✓Childcare subsidy for eligible families
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or log in to your USAJOBS account.
- Prepare a detailed, long-form resume highlighting your specific administrative duties.
- Complete the online application and mandatory questionnaire.
- Upload required documentation, including transcripts and SF-50s if applicable.
- Submit your application by 11:59 PM ET on the closing date.
- Monitor your email for a link to the mandatory USA Hire assessments if prompted.
💡 General Tips
- Be explicit in your resume: Detail every duty with dates (month/year) and average hours worked to ensure you receive full credit.
- Don't wait until the last minute: Assessment links may be sent after submission, and you need time to complete them.
- Use the USA Hire Applicant Resource Center to practice before taking your official assessments.
- Review your application status frequently via your USAJOBS dashboard.
Frequently Asked Questions
Is telework available for this position?
No, this is an onsite position at the G.V. (Sonny) Montgomery VA Medical Center in Jackson, Mississippi.
What is the trial period for this job?
New hires are required to serve a 1 to 2-year trial period to evaluate performance and conduct.
Do I need a degree?
A high school diploma or GED is the minimum requirement; however, relevant experience is essential for the Advanced GS-06 level.
Can I apply if I am not a Veteran?
Yes, this position is open to the public.
Job from Veterans Health Administration
The G.V. (Sonny) Montgomery VA Medical Center is a cornerstone of healthcare in Mississippi. We provide comprehensive, compassionate care to Veterans, honoring the promise made to those who have sacrificed for our country. Located in the heart of Jackson, our facility is part of a vibrant culture where tradition meets innovation.