Launch Your Healthcare Career as an Advanced Medical Support Assistant at the Salt Lake City VA
Are you looking for a career that combines administrative excellence with a profound sense of purpose? The Salt Lake City VA Health Care System is currently accepting applications for an Advanced Medical Support Assistant (AMSA). This role is critical to the success of our clinical teams and the well-being of the Veterans we serve.
Job Responsibilities
As an AMSA, you will function as the administrative backbone of our clinical units. Your daily duties will include:
- Care Coordination: Managing patient appointments, consults, and provider orders to ensure Veterans receive timely care.
- Patient Interaction: Providing high-quality customer service during patient check-in and check-out.
- Clinic Management: Monitoring schedules, interpreting provider needs, and adjusting clinic flow to optimize efficiency.
- Team Collaboration: Working alongside interdisciplinary teams, including physicians, nurses, and social workers, to facilitate comprehensive treatment plans.
- Data Integrity: Maintaining accurate patient records and verifying insurance and demographic information.
Requirements
To be eligible for this position, applicants must meet the following baseline requirements:
- Citizenship: Must be a U.S. Citizen.
- Education: A high school diploma or GED equivalent.
- Experience: One year of specialized experience at the GS-05 level or equivalent.
- Health Requirements: Must pass a TB test and participate in the annual seasonal influenza vaccination program.
Candidate Comparison Table
| Criteria | Requirements for GS-06 AMSA |
|---|---|
| Experience | 1 year at GS-05 level |
| Education | HS Diploma/GED (Minimum) |
| Work Setting | On-site, Ambulatory Care |
| Security | Background/Suitability Check Required |
Salary Overview
This position is classified at the GS-06 level with a competitive salary range of $59,063 to $76,782 per year. The VA also provides regular step increases for qualified employees, rewarding your dedication and professional growth.
Benefits
Joining the federal workforce provides unparalleled stability and benefits, including:
- Insurance: Extensive federal health, dental, vision, and life insurance plans.
- Retirement: Traditional pension system and 401k-style Thrift Savings Plan with 5% agency matching.
- Leave: Generous annual leave, sick leave, and 11 paid federal holidays.
- Work-Life: Paid parental leave and childcare subsidies for eligible families.
Application Tips
- Be Specific: Detail your past work in your resume, including hours per week and specific medical administration duties.
- Use Key Terms: Mirror the language used in the job description to showcase your skills.
- Prepare for Assessment: You will be required to take the USA Hire assessment. Take time to use the practice resources provided by the OPM.
- Double Check: Ensure all requested documents, like your transcript or DD214 (if claiming veterans preference), are attached.
Serving our Veterans at the Salt Lake City VA is a rewarding endeavor. If you are organized, compassionate, and ready to take the next step in your healthcare career, apply today. Your expertise will directly influence the quality of care provided to those who have served our country.
Why This Advanced Medical Support Assistant Job Matters
Join the Salt Lake City VA and make a tangible impact on the lives of those who served. We are seeking dedicated professionals to join our team as an Advanced Medical Support Assistant—a vital role at the heart of patient care coordination.
Advanced Medical Support Assistant Job Overview
The Salt Lake City VA Health Care System is currently seeking motivated individuals for the position of Advanced Medical Support Assistant (AMSA). As an integral member of our healthcare team, you will provide essential administrative support, act as a bridge between patients and clinical staff, and ensure the seamless delivery of care within our ambulatory settings. If you have a passion for customer service, a knack for organization, and a desire to support our Veterans in a high-tech, collaborative environment, this position offers an exceptional opportunity to grow your federal career in the beautiful foothills of the Rocky Mountains.
Requirements for Advanced Medical Support Assistant
- U.S. Citizenship
- High school diploma, GED, or higher education
- Proficiency in spoken and written English
- Completion of an online assessment
- Ability to pass a pre-employment background/security investigation
- Passing a pre-employment TB examination
- Participation in the annual seasonal influenza vaccination program
- One year of specialized experience equivalent to the GS-05 level
Preferred Qualifications for Advanced Medical Support Assistant
- Experience in a fast-paced ambulatory care setting
- Proficiency with VA electronic health record systems (CPRS, VistA, or Cerner)
- Strong skills in patient registration and consult management
- Expertise in medical terminology and interpreting provider orders
- Proven ability to handle sensitive patient information in compliance with HIPAA
- Experience working within a PACT (Patient Aligned Care Team) environment
Federal Benefits & Perks
- ✓Competitive federal salary with annual increases
- ✓Comprehensive federal health, vision, dental, and life insurance
- ✓Traditional federal pension plan with 5-year vesting
- ✓Federal 401k (TSP) with up to 5% agency matching
- ✓37-50 days of paid time off per year (Annual leave, sick leave, and 11 Federal holidays)
- ✓Paid parental leave after 12 months of employment
- ✓Childcare subsidies for eligible employees
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Prepare your resume detailing relevant experience, grade levels, and specific hours worked.
- Complete the online questionnaire and attach all required documentation.
- Submit your application package before the closing date of September 30, 2027.
- Check your email for instructions regarding the USA Hire Competency Based Assessments.
- Monitor your status via the USAJOBS portal.
💡 General Tips
- Ensure your resume includes start and end dates (month/year) for every position listed.
- Be explicit about your duties; do not assume the recruiter knows your past responsibilities.
- Highlight your experience with medical terminology and scheduling systems.
- Ensure your documents, such as transcripts or SF-50s, are uploaded correctly.
- Set aside at least three hours for the assessment process and complete it as soon as possible.
Frequently Asked Questions
Is education a substitute for experience at this grade level?
No, at the GS-06 level, there is no substitution of education for experience. You must possess one year of experience equivalent to the GS-05 grade level.
Can I work remotely?
No, this is not a virtual position, though it does offer ad-hoc telework opportunities.
What is the trial period for this role?
Selected candidates are required to serve a 1 or 2-year trial period to evaluate performance and professional conduct.
What is a 'trial period'?
As a new federal employee, you will serve a 1-2 year trial period where the agency evaluates your performance and alignment with organizational goals.
Can I use education to substitute for experience?
No, for this specific GS-06 role, you must have the required professional work experience.
Job from Veterans Health Administration
The Salt Lake City VA is a hub of innovation and care located in the heart of the Rocky Mountains. Our facility is a teaching hospital that utilizes state-of-the-art technology to provide comprehensive care. We are part of the VHA Rocky Mountain Network, offering a vibrant work culture in one of the most exciting cities in the West. Whether you are starting your career or looking for a meaningful change, our team offers the perfect balance of professional development and social quality of life.