Lead Medical Support Assistant: A Career of Impact at the Tibor Rubin VA
Are you ready to take your administrative career to the next level? The Tibor Rubin VA Medical Center is looking for an experienced and motivated individual to join our team as a Lead Medical Support Assistant. This role is more than just a desk job; it is a vital link in the chain of care for our nation’s Veterans.
Job Responsibilities
As a Lead Medical Support Assistant, your daily duties are diverse and high-impact:
- Appointment Coordination: Manage schedules, cancellations, and re-scheduling across multiple clinics.
- Clinical Flow Management: Use advanced systems to monitor patient waitlists and clinic visits.
- Team Leadership: Provide input for team huddles, troubleshoot operational issues, and train staff members.
- Record Maintenance: Ensure accurate administrative and medical charting for both inpatient and outpatient care.
Requirements
To be eligible, candidates must meet specific criteria:
- Citizenship: Must be a U.S. citizen.
- Experience: One year of specialized experience equivalent to the GS-6 level.
- Proficiency: Excellent written and spoken English.
- Compliance: Participation in the seasonal influenza vaccination program is mandatory.
Salary and Benefits
Working for the federal government provides a stable and rewarding compensation package. This position offers a competitive annual salary ranging from $62,504 to $81,257.
| Feature | Benefit Details |
|---|---|
| Salary | $62,504 - $81,257 per year |
| Schedule | 8:00 AM - 4:30 PM |
| Retirement | Federal Employees Retirement System & TSP |
| Leave | Accrued Annual and Sick Leave |
Application Tips
Success in your application begins with preparation. Ensure your long-form resume clearly articulates your leadership experience, particularly in medical settings. Double-check that all required documents, such as your SF-50 if you are a current federal employee, are attached before you hit submit.
Frequently Asked Questions (FAQ)
Q: Is relocation assistance offered? A: No, relocation or recruitment incentives are not authorized for this specific vacancy. Q: What is the trial period? A: Selected candidates are required to serve a 1 to 2-year trial period to evaluate performance and conduct.
Join a team where your work truly matters. Apply today to help us serve those who served us.
Why This Lead Medical Support Assistant Job Matters
Elevate your administrative career by joining a dedicated interdisciplinary team at the Tibor Rubin VA Medical Center, where your expertise directly impacts the lives of those who served our nation.
Lead Medical Support Assistant Job Overview
The Veterans Health Administration is seeking a skilled Lead Medical Support Assistant to join the Health Administration Service at the Tibor Rubin VA Medical Center in Long Beach, California. In this role, you will serve as a vital administrative lead, coordinating complex clinical workflows, managing clinic schedules, and ensuring that our Veterans receive seamless, high-quality care. You will work in a collaborative environment that promotes a Whole Health System of care, empowering you to help Veterans achieve their best health outcomes.
Requirements for Lead Medical Support Assistant
- U.S. Citizenship (Non-citizens may only be appointed if qualified U.S. citizens are unavailable).
- Proficiency in spoken and written English.
- Completion of a background and security investigation.
- Participation in the annual seasonal influenza vaccination program.
- Completion of a 1 or 2-year trial period.
- Selective Service registration for males born after December 31, 1959.
- Possession of a REAL ID compliant driver's license or state-issued ID.
- One year of specialized experience at the GS-6 level, demonstrating leadership in administrative patient support.
Preferred Qualifications for Lead Medical Support Assistant
- Advanced knowledge of medical terminology and clinical flow processes.
- Demonstrated ability to manage and lead interdisciplinary medical support teams.
- Strong proficiency in utilizing advanced electronic patient management and scheduling systems.
- Experience in coordinating care across multiple specialized clinics and community resources.
- Proven capability in setting organizational priorities and delegating administrative tasks effectively.
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive health and life insurance options
- ✓Federal retirement savings plan (TSP)
- ✓Annual and sick leave accrual
- ✓Professional development and training opportunities
- ✓Opportunities for credit toward annual leave accrual based on prior service
💡 How to Apply Lead Medical Support Assistant Job & Insider Tips
Application Steps for Lead Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Upload your long-form resume, transcripts (if applicable), and relevant SF-50 forms.
- Complete the online application questionnaire.
- Submit your full application package before the closing date.
- Complete the mandatory online USA Hire assessments if prompted by the system.
💡 General Tips
- Ensure your resume is detailed and maps directly to the required competencies.
- Do not assume the hiring team knows your work history; be explicit about your experience.
- Complete your assessments as early as possible once you receive the notification.
- Check your application status regularly via your USAJOBS account dashboard.
- Have your required documentation, such as DD214 or SF-50, ready before you start the application.
Frequently Asked Questions
What is the primary role of a Lead Medical Support Assistant?
You will serve as an administrative lead, coordinating clinical workflows, monitoring appointment utilization, assisting with interdisciplinary team meetings, and ensuring accurate patient medical record management.
Is this position eligible for telework?
No, this position is not eligible for telework and is required to be performed onsite at the medical facility.
What if I have foreign education?
Foreign education must be evaluated by a recognized private organization to ensure it is equivalent to U.S. educational standards, and documentation of this equivalency must be submitted.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is committed to fulfilling President Lincoln’s promise to care for those who have served and their families. At the Tibor Rubin VA Medical Center, we champion a 'Whole Health' approach, ensuring that our Veterans receive personalized care that honors their service and well-being.