Advance Your Career as a Medical Support Assistant with the VA in Reno
Are you looking to transition your administrative expertise into a mission-driven career? The Department of Veterans Affairs (VA) is seeking a motivated Medical Support Assistant (Advanced) to join the VA Sierra Nevada Health Care System. This role is essential for ensuring that our Veterans receive timely, compassionate care.
Job Responsibilities
As an Advanced Medical Support Assistant, you are the backbone of our interdisciplinary patient care teams. Your daily tasks include:
- Patient Coordination: Managing the intake and flow of health information.
- Clinic Management: Overseeing scheduling, monitoring wait lists, and ensuring appointments are managed efficiently.
- Team Collaboration: Participating in huddles and working closely with clinicians to manage care.
- Communication: Acting as a liaison between the medical team, patients, and non-VA facilities.
Requirements
To be eligible for this position, you must meet the following criteria:
- Citizenship: Must be a U.S. Citizen.
- Experience: One year of specialized experience at the GS-05 level or equivalent.
- Proficiency: Advanced spoken and written English skills.
- Vaccination: Mandatory compliance with VA vaccination policies for health care personnel.
Salary and Comparison
| Feature | Details |
|---|---|
| Position | Medical Support Assistant (Advanced) |
| Salary | $58,187 - $75,642 |
| Location | Reno, NV |
| Grade Level | GS-06 |
Benefits of Working at the VA
Working for the federal government provides long-term stability and a comprehensive benefits package. Employees enjoy generous leave policies, and you may even be able to earn credit toward annual leave accrual based on your past service or military experience.
Application Tips
- Detail Matters: Don't assume the hiring manager knows your history. Clearly list your duties in your resume.
- Check Your Documents: Ensure you have copies of your transcripts and, if applicable, your DD-214.
- Submit on Time: The closing date is November 13, 2026. Don't wait until the last minute!
If you are organized, communicative, and passionate about supporting our Veterans, this role at the VA Sierra Nevada Health Care System is an excellent next step. Apply today to start your journey with the VA.
Why This Medical Support Assistant (Advanced) Job Matters
Join the VA Sierra Nevada team in Reno and play a vital role in delivering compassionate, high-quality care to our nation's Veterans.
Medical Support Assistant (Advanced) Job Overview
The Department of Veterans Affairs is seeking a dedicated Medical Support Assistant (Advanced) to join the Health Administration Service at the VA Sierra Nevada Health Care System. In this role, you will act as a key point of contact within an interdisciplinary patient care team, managing clinical scheduling, facilitating communication between patients and medical staff, and ensuring smooth administrative operations. This position offers a rewarding opportunity to balance a professional career with the vibrant lifestyle of Reno, Nevada, home to the Sierra Nevada mountains and a thriving community.
Requirements for Medical Support Assistant (Advanced)
- Must be a United States citizen.
- Must be proficient in written and spoken English.
- Males born after December 31, 1959, must be registered with the Selective Service.
- Must undergo a background and security investigation.
- Required to participate in seasonal influenza and COVID-19 vaccination programs as a condition of employment.
- One year of specialized experience at the GS-05 level or equivalent.
Preferred Qualifications for Medical Support Assistant (Advanced)
- Experience in medical inpatient or outpatient administrative support roles.
- Advanced knowledge of medical terminology.
- Proficiency in clinical scheduling and electronic health record management.
- Ability to resolve complex patient administrative concerns independently.
- Strong interpersonal skills for collaborating with a multi-disciplinary medical team.
Federal Benefits & Perks
- ✓Competitive Federal salary and benefits package.
- ✓Paid vacation, sick leave, and federal holidays.
- ✓Opportunities for credit toward annual leave accrual based on prior service.
- ✓Work-life balance with a supportive healthcare team.
- ✓Access to a comprehensive range of health and insurance programs.
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create a profile on USAJOBS if you do not already have one.
- Prepare a detailed, long-form resume highlighting relevant experience.
- Complete the mandatory online questionnaire for this vacancy.
- Upload all required supporting documents, such as transcripts or veteran documentation.
- Submit your full application package before the closing date of November 13, 2026.
💡 General Tips
- Clearly address how your experience meets the required KSAs in your resume.
- Use specific examples of your medical administrative work to show the complexity of your past roles.
- Ensure all contact information and employment dates are accurate.
- Double-check that you have uploaded all mandatory documentation, such as your DD-214 if claiming veteran preference.
- Submit early to avoid technical issues on the final day.
Frequently Asked Questions
Is telework available for this position?
Ad-hoc telework may be available, but this is not a fully remote or virtual position.
What is the primary work schedule?
The schedule is generally Monday through Friday, though the tour of duty may vary based on agency needs.
Are vaccination requirements mandatory?
Yes, participation in the seasonal influenza and COVID-19 vaccination programs is a mandatory condition of employment for VA health care personnel.
Do I need a medical degree?
No, this is an administrative role; however, knowledge of medical terminology is required.
Can I work remotely?
This is not a virtual position, though some ad-hoc telework may be permitted.
Job from Veterans Health Administration
The Veterans Health Administration is dedicated to fulfilling President Lincoln's promise: "To care for those who have served in our nation's military." By joining the Reno team, you become part of a community that values both professional excellence and a healthy work-life balance. Located at the base of the Sierra Nevada mountains, Reno offers an incredible backdrop for a rewarding career.