Advance Your Healthcare Career at the Samuel S. Stratton VA Medical Center
Are you a detail-oriented professional looking to make a tangible impact on the lives of those who served? The Department of Veterans Affairs (VA) at the Samuel S. Stratton VA Medical Center in Albany, New York, is currently recruiting an Advanced Medical Support Assistant (MSA). This position is ideal for individuals who thrive in fast-paced environments and possess the administrative expertise required to support complex clinical workflows.
Job Responsibilities
As an Advanced Medical Support Assistant, your duties are integral to the hospital's operations. You will:
- Coordinate administrative services for veterans and their families.
- Independently manage clinic scheduling, including appointment cycles and provider availability.
- Participate in daily interdisciplinary team huddles to ensure proactive care planning.
- Perform data validation and generate workload reports for clinical leadership.
- Act as a technical liaison between clinical staff and patients to resolve issues and streamline communication.
Requirements
To be eligible for this position, candidates must:
- Be a U.S. Citizen.
- Demonstrate proficiency in English.
- Possess one year of specialized experience at the GS-05 level or equivalent.
- Pass a pre-employment physical and security background check.
- Participate in the mandatory seasonal influenza vaccination program.
Salary Overview
This position offers a competitive federal salary range reflecting the importance of the role within the healthcare team.
| Pay Scale | Minimum Salary | Maximum Salary | Interval |
|---|---|---|---|
| GS-06 | $46,848 | $60,902 | Per Year |
Benefits
Federal employees enjoy a robust benefits package, including:
- Health, dental, and vision insurance.
- Paid annual and sick leave.
- Life insurance coverage.
- Participation in a comprehensive pension and retirement savings plan (TSP).
Application Tips
- Tailor Your Resume: Clearly describe your past experience in medical administration, specifically highlighting scheduling, customer service, and clinical communication.
- Review Documentation: Ensure all licenses, certifications, and transcripts are uploaded in the correct format.
- Prepare for Assessments: The USA Hire assessment is a critical component of the application. Utilize the provided resources on the OPM website to prepare.
Serving our Veterans is a noble calling. If you have the skills to manage clinical administrative functions and want to join a supportive, interdisciplinary team, we encourage you to submit your application for the Advanced Medical Support Assistant role at the Albany VA Medical Center today.
Why This Advanced Medical Support Assistant Job Matters
Join a dedicated team at the Samuel S. Stratton VA Medical Center and play a vital role in delivering compassionate, high-quality care to those who have served our nation.
Advanced Medical Support Assistant Job Overview
The Department of Veterans Affairs is seeking a detail-oriented Advanced Medical Support Assistant to join the team in Albany, New York. In this essential role, you will work within a Patient Aligned Care Team (PACT) model, acting as the primary point of contact for veterans and medical staff. You will manage complex scheduling, coordinate patient referrals, and ensure administrative workflows are seamless, ultimately contributing to the excellence of veteran healthcare services.
Requirements for Advanced Medical Support Assistant
- U.S. Citizenship
- Proficiency in written and spoken English
- One year of specialized experience equivalent to the GS-05 grade level
- Completion of a pre-employment physical examination
- Participation in the annual seasonal influenza vaccination program
- Completion of a 1 or 2-year trial period
Preferred Qualifications for Advanced Medical Support Assistant
- Advanced knowledge of interdisciplinary coordinated care delivery models
- Expertise in medical terminology and clinical documentation processes
- Proven ability to manage high-volume scheduling and provider availability
- Strong communication skills for interacting with interdisciplinary medical teams
- Experience with electronic health portals and patient support administrative functions
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options
- ✓Generous paid time off and federal holidays
- ✓Participation in the Federal Employees Retirement System
- ✓Opportunities for professional growth and training within the VHA
- ✓Annual leave accrual based on prior federal or military service
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log into your USAJOBS account.
- Prepare a long-form resume and gather necessary documentation.
- Complete the online application and the mandatory questionnaire.
- Submit your application package by the closing date.
- Complete the USA Hire assessment if notified via your application dashboard.
- Monitor your status through the USAJOBS portal.
💡 General Tips
- Ensure your resume is detailed and maps directly to the required competencies.
- Double-check that all required documents, including transcripts and SF-50s, are attached before submission.
- Set aside at least three hours to complete the online assessment in one sitting if possible.
- Apply well before the deadline to account for potential technical delays.
- Use the USA Hire Applicant Resource Center to familiarize yourself with the assessment format.
Frequently Asked Questions
What is the role of an Advanced Medical Support Assistant?
You will manage scheduling, act as a liaison between clinicians and patients, verify insurance and demographic data, and oversee administrative support within a clinical setting.
Is this position eligible for telework?
No, this is an onsite position located at the Albany VA Medical Center.
What if I cannot complete the online assessment?
If you have a disability that prevents you from completing the assessment, you may request a reasonable accommodation during the application process.
Is this position open to the public?
*A: Yes, this vacancy is open to both internal agency employees and members of the public.*
Do I need to be a veteran to apply?
*A: No, however, veterans' preference applies to those who qualify.*
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Its mission is to honor America's Veterans by providing exceptional care that improves their health and well-being. Joining this team means contributing to a mission-driven organization that values compassion, integrity, and excellence.