Become a Support Services Specialist with the DCSA

Are you looking for a challenging career in logistics and administration with a direct impact on national security? The Defense Counterintelligence and Security Agency (DCSA) is currently hiring a Support Services Specialist in Boyers, Pennsylvania. This position offers a competitive salary range and the opportunity to manage enterprise-wide shipping and postal programs for one of the most critical security agencies in the United States.

Job Responsibilities

As a Support Services Specialist, your primary focus will be the effective management of the agency's postal and shipping operations. Key duties include:

Serving as the main point of contact for USPS, UPS, and FedEx.
Validating carrier invoices and ensuring financial accountability.
Developing budget projections and managing spend plans.
Acting as a Contracting Officer Representative (COR) for postal service contracts.
Implementing modern mailing processes and providing user training across the agency.

Requirements

To be considered for this role, candidates must demonstrate:

Professional experience in administrative or logistics management.
The ability to evaluate and improve organizational procedures.
A commitment to accountability and financial stewardship.
Eligibility to hold a Secret-level security clearance.

Comparison of Responsibilities

Functional Area	Key Objective
Logistics	Managing USPS/Commercial carrier operations
Financial	Invoice validation and budget execution
Administrative	Policy development and record disposition
Compliance	Ensuring contract performance via COR duties

Salary Overview

This position offers a highly competitive annual salary ranging from $92,543 to $120,309, commensurate with experience and qualifications.

Benefits

Employees of the federal government enjoy robust benefits, including comprehensive health coverage, life insurance, and a generous retirement plan with TSP matching. The DCSA also supports employee success through continuous professional development.

Application Tips

Respect the Limit: Your resume must be two pages or less. Avoid excessive detail.
Documentation: Ensure your SF50 and other supporting documents are current.
Clarity: Clearly define your role, duties, and time spent in each previous position.

This role is an excellent opportunity for experienced logistics professionals to pivot into a federal career at a high-visibility agency. If you are prepared to manage critical infrastructure and drive organizational efficiency, apply today via the USAJOBS portal.

Why This Support Services Specialist Job Matters

Take charge of enterprise-wide postal and shipping operations at the Defense Counterintelligence and Security Agency, playing a vital role in our nation's security infrastructure.

Support Services Specialist Job Overview

The Defense Counterintelligence and Security Agency (DCSA) is seeking a dedicated Support Services Specialist to manage critical postal and shipping operations in Boyers, PA. This role is essential for maintaining efficient logistics, managing agency budgets, and ensuring the seamless operation of official mail and shipping services. As a key administrator, you will serve as a liaison for major carriers, oversee contract compliance, and drive process improvements across the agency.

Requirements for Support Services Specialist

Must be a U.S. citizen.
One year of specialized experience at the next lower grade level (or equivalent).
Must be able to pass a drug screening test.
Ability to obtain and maintain a Secret security clearance.
Complete an online assessment questionnaire.
Submission of a resume not exceeding two pages.

Preferred Qualifications for Support Services Specialist

Proven experience analyzing and improving mail management and logistics processes.
Demonstrated ability to manage budgets and execute spend plans for operational services.
Experience serving as a Contracting Officer Representative (COR) or similar vendor management role.
Technical proficiency in shipping management platforms such as UPS CampusShip.
Strong communication skills for conducting agency-wide training and policy implementation.

Federal Benefits & Perks

✓Federal government health and life insurance options.
✓Retirement savings plans including the Thrift Savings Plan (TSP).
✓Paid federal holidays, sick leave, and vacation time.
✓Opportunities for professional development and training.
✓Support for telework flexibility.

💡 How to Apply Support Services Specialist Job & Insider Tips

Application Steps for Support Services Specialist Job

Create or log into your USAJOBS account.
Prepare a resume limited to two pages (PDF format).
Complete the online application and mandatory assessment questionnaire.
Upload required supporting documentation, including SF50 for current/former federal employees.
Submit your complete application package by the closing date.

💡 General Tips

Ensure your resume strictly adheres to the two-page limit to avoid disqualification.
Clearly state your dates of employment (Month/Year) and average hours worked per week.
Ensure your narrative responses in the assessment questionnaire are supported by detailed examples in your resume.
Double-check that all required documents are attached before clicking submit.
Review your application status via your USAJOBS account dashboard.

Frequently Asked Questions

What is the security clearance requirement for this position?

This position requires a Secret level security clearance.

Is telework allowed for this role?

Yes, this position is eligible for telework, depending on agency policies.

What is the resume length limit?

Your resume must not exceed two pages. Resumes exceeding this limit will be automatically removed from consideration.

Is this role in the competitive or excepted service?

*A: This position is in the excepted service under the Defense Civilian Intelligence Personnel System (DCIPS).*

Is there a drug test?

*A: Yes, this position requires an initial drug screening and is subject to random testing.*

Job from Defense Counterintelligence And Security Agency

DCSA stands at the intersection of trusted workforce management and national security. By vetting employees and protecting sensitive government technologies, the agency ensures the integrity of the nation's supply chains and industrial base. Joining the DCSA team means contributing to a mission-driven organization that values innovation, data-driven decisions, and customer-centric service.