Become a Key Leader in Military Retail: Supervisory Computer Assisted Ordering Technician
Are you looking to take your retail management career to the next level while supporting those who serve our country? The Defense Commissary Agency (DeCA) is currently hiring for a Supervisory Computer Assisted Ordering (CAO) Technician at Seymour Johnson Air Force Base. This role is essential for keeping commissary shelves stocked and ensuring military families receive the high-quality service they deserve.
About the Defense Commissary Agency
The Defense Commissary Agency operates a global chain of grocery stores designed to provide high-quality, low-cost goods to military service members, retirees, and their families. With over 13,000 employees worldwide, DeCA is more than just a grocery retailer; it is a vital part of the military benefit package that enhances the quality of life for our service members. When you join the team, you become part of a mission-driven organization that values diversity, professional integrity, and excellence.
Job Responsibilities
The Supervisory CAO Technician is responsible for the technical integrity of store inventory. Your day-to-day duties will include:
- System Oversight: Maintaining the Computer Assisted Ordering system with accurate data to ensure optimal order quantities.
- Inventory Auditing: Performing daily audits of stock levels, managing perpetual inventory, and reconciling discrepancies.
- Vendor Coordination: Serving as the primary point of contact for commercial distributors and vendor stocking representatives.
- Team Leadership: Supervising, training, and scheduling CAO technicians to ensure efficient store operations.
- Data Management: Using radio-frequency handheld terminals to adjust inventory levels and Balance on Hand (BOH) data.
Qualifications
To be considered for this position, applicants must demonstrate a solid foundation in retail procurement and management.
| Requirement Type | Criteria Details |
|---|---|
| Experience | 1 year of specialized experience at the GS-5 level or equivalent. |
| Physical Ability | Must work in extreme temperatures (freezers) and wear PPE. |
| Schedule | Available for nights, weekends, and holidays. |
| Documentation | Must submit a resume under two pages and a valid SF-50. |
Salary and Benefits
This position offers a competitive salary range of $52,693 to $68,502 per year. Beyond the salary, federal employment includes a robust benefits package, including:
- Comprehensive Health, Dental, and Vision insurance.
- Paid federal holidays and annual leave.
- The Thrift Savings Plan (TSP), which is the federal equivalent of a 401(k).
- A defined-benefit pension plan (FERS).
How to Apply
Applying for a federal job requires attention to detail. Ensure your resume is in PDF format, does not exceed two pages, and includes specific details about your duties and hours worked per week. You must submit your application through the USAJOBS portal before the closing date. Be prepared to complete the USA Hire assessment once invited via email.
This is a unique opportunity to apply your technical retail skills in a high-impact environment. By joining the Defense Commissary Agency at Seymour Johnson AFB, you are contributing directly to the welfare of the military community. Ensure your application is complete, follow all formatting requirements, and take the first step toward a rewarding career with the federal government.
Why This Supervisory Computer Assisted Ordering Technician Job Matters
Take charge of retail excellence as a Supervisory Computer Assisted Ordering Technician at Seymour Johnson AFB, where your leadership keeps our military community stocked and ready.
Supervisory Computer Assisted Ordering Technician Job Overview
The Defense Commissary Agency (DeCA) is seeking a dedicated professional to serve as a Supervisory Computer Assisted Ordering (CAO) Technician at Seymour Johnson Air Force Base. In this pivotal role, you will oversee the technical processes that drive store inventory accuracy, ensure optimal product availability for military service members, and provide leadership to the CAO technician team. This position is essential to maintaining the high standards of service our military families rely on every day.
Requirements for Supervisory Computer Assisted Ordering Technician
- One year of specialized experience equivalent to at least the GS-5 grade level in retail procurement, distribution, or food merchandising.
- Must be able to work an irregular schedule, including days, nights, weekends, and holidays.
- Ability to work in extreme temperature environments, such as walk-in freezers and chill boxes.
- Must be willing and able to wear required personal protective equipment, including freezer gear.
- Must meet time-in-grade requirements if currently or previously in a federal GS position.
- Ability to pass a noncritical-sensitive/moderate risk background check.
Preferred Qualifications for Supervisory Computer Assisted Ordering Technician
- Demonstrated expertise in utilizing handheld radio-frequency terminals for inventory management.
- Proven experience in balancing perpetual inventory records and auditing stock levels.
- Strong leadership capabilities in scheduling, training, and delegating tasks to technical staff.
- Proficiency in interfacing with commercial distributors and vendors to resolve ordering discrepancies.
Federal Benefits & Perks
- ✓Competitive federal salary and advancement opportunities.
- ✓Comprehensive health insurance plans.
- ✓Generous paid federal holidays and leave accrual.
- ✓Participation in the Federal Employees Retirement System (FERS).
- ✓Access to the Thrift Savings Plan (TSP) with government matching.
- ✓Professional development and training opportunities within the Department of Defense.
💡 How to Apply Supervisory Computer Assisted Ordering Technician Job & Insider Tips
Application Steps for Supervisory Computer Assisted Ordering Technician Job
- Log into your USAJOBS account to build or update your federal resume.
- Ensure your resume strictly adheres to the two-page limit and contains all required details (hours, dates, duties).
- Select your eligibility criteria within the assessment questionnaire.
- Upload all necessary supporting documents, such as your most recent SF-50 and DD-214.
- Complete the online application and submit it before the 11:59 PM EST deadline.
- Monitor your email for a link to the required USA Hire Assessment, which must be completed within 48 hours.
💡 General Tips
- Strictly follow the two-page resume limit; documents exceeding this length will be excluded from consideration.
- Save your resume as a PDF to ensure formatting remains intact across systems.
- Avoid using a mobile phone to submit your application; use a reliable desktop computer.
- Check your USAJOBS status frequently to see if you have been invited to complete the USA Hire assessments.
- Be specific in your resume about your experience with inventory systems and retail management—do not just list skills.
Frequently Asked Questions
Is telework available for this position?
No, this position is not eligible for telework or remote work due to the onsite physical requirements of managing store inventory.
What happens if I forget to submit my SF-50?
Failure to provide required documentation, including the SF-50 for federal employees, may result in an incomplete application and disqualification from consideration.
Can I use my military service for qualification?
Yes, relevant military experience in retail or logistics can be used toward the specialized experience requirement.