Launch Your Healthcare Career as a Medical Support Assistant in Wewoka
Are you looking for a career that combines administrative expertise with meaningful public service? The Wewoka Indian Health Center, part of the Indian Health Service (IHS), is currently hiring for a Medical Support Assistant. This role is a fantastic opportunity to join a mission-driven organization dedicated to the health and well-being of Native American communities.
Job Responsibilities
As a Medical Support Assistant, your day-to-day work is essential to the functionality of our clinic. You will serve as the gateway for patient care, ensuring that registration and administrative processes run smoothly. Key duties include:
- Patient Registration: Interviewing patients to gather and verify demographic, eligibility, and third-party resource information.
- Medical Records Management: Creating, maintaining, and reviewing patient records for accuracy in electronic systems.
- Scheduling and Support: Managing appointment calendars and responding to patient inquiries with empathy and professionalism.
- Revenue Cycle Support: Identifying and resolving discrepancies related to billing and healthcare reimbursement.
Requirements
To be considered for this position, applicants must meet specific federal eligibility criteria. Candidates must be U.S. citizens, pass a background investigation, and comply with immunization policies. Experience requirements vary by grade level (GS-04 to GS-06), focusing on clerical experience or specialized patient registration knowledge.
| Level | Education Requirement | Experience Requirement |
|---|---|---|
| GS-04 | 2 Years above High School | 1 Year General Experience |
| GS-05 | 4 Years above High School | 1 Year Specialized Experience |
| GS-06 | Degree/Equivalent | 1 Year Specialized Experience |
Salary Overview
Compensation for this role is determined by the federal GS pay scale and ranges from $37,193 to $59,031 per year. This range reflects the specific grade levels and duties associated with the role, offering stability and competitive pay within the region.
Benefits of Working with the IHS
Beyond a paycheck, the IHS offers a comprehensive total compensation package designed to support your life and future. This includes:
- Federal health insurance plans.
- Generous annual and sick leave.
- Retirement planning and savings options.
- Opportunities for career mobility and potential promotion.
Application Tips
Applying for a federal position requires attention to detail. We recommend using the USAJOBS Resume Builder to ensure you include critical information like hours worked per week and specific dates of employment. Additionally, prioritize your USA Hire assessments—these are a mandatory part of the evaluation process and must be completed within the window provided.
Serving with the Indian Health Service is more than just a job; it is a commitment to improving lives. If you are organized, compassionate, and ready to serve the Wewoka community, we encourage you to apply. Your administrative skills can directly impact the quality of care provided to our patients. Start your application today and help us fulfill our mission.
Why This Medical Support Assistant (Patient Registration) Job Matters
Launch a rewarding career in healthcare administration with the Indian Health Service, where your daily work directly supports the vital medical needs of Native American communities.
Medical Support Assistant (Patient Registration) Job Overview
The Wewoka Indian Health Center is seeking dedicated individuals for the position of Medical Support Assistant (Patient Registration). In this vital role, you will be the first point of contact for patients, managing the critical registration process, verifying insurance eligibility, and maintaining accurate medical records. This position offers a pathway to civil service with potential for advancement up to the GS-6 level, making it an excellent opportunity for those passionate about public service and administrative efficiency in a clinical setting.
Requirements for Medical Support Assistant (Patient Registration)
- Must be a U.S. citizen.
- Must successfully complete a federal background investigation.
- Must be able to provide two valid forms of identification (one must be REAL ID-compliant).
- Males born after 12/31/1959 must be registered with the Selective Service.
- Must comply with the IHS Employee Immunization Policy.
- Must pass the E-Verify employment verification check.
- Must have the required education or experience for the GS-04, GS-05, or GS-06 level as specified in the announcement.
Preferred Qualifications for Medical Support Assistant (Patient Registration)
- Demonstrated experience in a medical or clinical administrative environment.
- Proficiency in managing electronic health record (EHR) systems.
- Proven track record of providing excellent customer service in high-volume settings.
- Ability to navigate complex third-party billing and insurance verification requirements.
Federal Benefits & Perks
- ✓Comprehensive health insurance options.
- ✓Federal retirement benefits.
- ✓Competitive annual and sick leave accrual.
- ✓Potential for recruitment or relocation incentives for qualified candidates.
- ✓Opportunities for professional growth and career advancement.
💡 How to Apply Medical Support Assistant (Patient Registration) Job & Insider Tips
Application Steps for Medical Support Assistant (Patient Registration) Job
- Create or update your account on the USAJOBS portal.
- Review the full job announcement for detailed requirements.
- Prepare your resume according to the specified federal formatting guidelines.
- Click the Apply Online button to access the questionnaire.
- Complete all required assessments through the USA Hire system.
- Submit your application package along with supporting documents before the closing date.
💡 General Tips
- Use the USAJOBS Resume Builder to ensure all mandatory data points are captured.
- Set aside at least two hours to complete the USA Hire assessments without interruptions.
- Verify that your uploaded documents are legible and clearly labeled.
- Monitor your email for notifications regarding your application and assessment deadlines.
- Submit your application early to avoid last-minute technical delays.
Frequently Asked Questions
Can I use unofficial transcripts for my application?
Yes, unofficial transcripts are accepted during the initial application process. Official transcripts will only be required upon tentative selection.
Is this position eligible for remote work?
No, this position is located on-site at the Wewoka Indian Health Center and is not eligible for telework.
What happens if I miss the USA Hire assessment deadline?
Failure to complete the required assessments within the designated window will result in an ineligible status for the position.
Job from Indian Health Service
The Indian Health Service (IHS) is an innovative and dynamic agency within the Department of Health and Human Services. Our mission is to raise the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level. By joining the Wewoka Indian Health Center, you become part of a professional interdisciplinary team that values creativity, enthusiasm, and compassionate care.