Advance Your Career: Medical Support Assistant Opportunities at the VA
Are you searching for a career where your organizational skills directly improve the lives of others? The Department of Veterans Affairs (VA) is currently hiring for an Advanced Medical Support Assistant within the Tennessee Valley VA Health Care System. This role is pivotal in ensuring our nation’s Veterans receive the compassionate, high-quality care they deserve.
Job Responsibilities
As an Advanced Medical Support Assistant (AMSA), you are the backbone of the clinical administrative team. Your daily duties will include:
- Managing complex appointment scheduling for primary and specialty care.
- Facilitating communication between clinicians, patients, and administrative offices.
- Preparing necessary paperwork for Veterans and their medical providers.
- Monitoring clinic flow to ensure efficient patient care.
Requirements
To qualify for this position, you must meet the following criteria:
- Citizenship: Must be a U.S. Citizen.
- Experience: One year of experience equivalent to the GS-05 grade level.
- Education: A high school diploma or equivalent is required.
- Proficiency: Ability to communicate effectively in English.
Comparison Table: Qualifications
| Requirement | Description |
|---|---|
| Citizenship | U.S. Citizenship Required |
| Education | High School Diploma or Equivalent |
| Experience | 1 Year at GS-05 level or equivalent |
| Assessment | USA Hire Competency Exam Required |
Salary Overview
This position is classified at the GS-06 level with an annual salary range of $50,168 to $65,219, depending on qualifications and location.
Benefits
Working for the VA provides access to top-tier federal benefits, including comprehensive health insurance, retirement planning, paid leave, and job stability in an essential sector.
Application Tips
- Be Precise: Your resume must detail your experience, including start/end dates and hours per week.
- Check Status: Use the online tracking portal to ensure all documents are received.
- Assessments: Set aside 3 hours to complete the required online assessment without interruptions.
Serving those who have served our country is a noble profession. If you are detail-oriented, compassionate, and ready for a rewarding federal career, apply for the Advanced Medical Support Assistant position today.
Why This Medical Support Assistant (Advanced) Job Matters
Make a meaningful impact on the lives of those who served our nation by joining the Tennessee Valley VA Health Care System as an Advanced Medical Support Assistant.
Medical Support Assistant (Advanced) Job Overview
The Tennessee Valley VA Health Care System is seeking dedicated individuals to serve as Advanced Medical Support Assistants (AMSA). In this vital role, you will act as a key member of a Patient Aligned Care Team, ensuring Veterans receive seamless access to care. You will coordinate appointments, manage administrative workflows, and collaborate with multidisciplinary clinical staff to maintain high-quality healthcare delivery. This position offers a rewarding opportunity to support our nation’s heroes in a dynamic environment across several Tennessee locations.
Requirements for Medical Support Assistant (Advanced)
- Must be a U.S. Citizen
- Proficiency in written and spoken English
- High school diploma, GED, or equivalent
- Must pass a background and security investigation
- Participation in the seasonal influenza vaccination program
- One year of specialized experience equivalent to the GS-5 level
Preferred Qualifications for Medical Support Assistant (Advanced)
- Previous experience working in a medical call center
- Proven background in administrative health care functions
- Advanced knowledge of medical terminology
- Experience with electronic scheduling and patient health care portals
Federal Benefits & Perks
- ✓Comprehensive health insurance options
- ✓Competitive federal retirement plans
- ✓Generous paid vacation and sick leave
- ✓Paid federal holidays
- ✓Opportunities for professional development
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create a profile on the official federal hiring portal
- Prepare a detailed resume including specific job duties, dates, and hours worked
- Submit your online application and complete the required questionnaire
- Complete the mandatory USA Hire online assessment when prompted
- Upload all necessary supporting documents, such as transcripts or SF-50s
💡 General Tips
- Ensure your resume explicitly lists hours worked per week for every job entry.
- Do not provide generic descriptions; detail your specific accomplishments and clinical support tasks.
- Submit your application and all documents before the closing date to avoid disqualification.
- Monitor your email frequently for notifications regarding assessment links or interview requests.
Frequently Asked Questions
What is the primary role of an Advanced Medical Support Assistant?
You will manage patient appointments, coordinate administrative tasks for clinics, and serve as a vital link between Veterans and their clinical care teams.
Are there specific education requirements?
Candidates must have at least a high school diploma or equivalent. While no specific degree is required, one year of relevant experience at the GS-5 level is mandatory for this GS-06 position.
Job from Veterans Health Administration
The Tennessee Valley VA Health Care System is a premier, integrated network of medical centers and clinics serving Middle Tennessee and Kentucky. We are committed to "fulfilling President Lincoln’s promise" to care for those who have borne the battle. Joining our team means becoming part of a community that values respect, service, and excellence.