Become a Supervisory Medical Support Assistant at the VA
Are you a dedicated healthcare administrator looking to make a meaningful difference? The Richard L. Roudebush VA Medical Center in Indianapolis is currently accepting applications for a Supervisory Medical Support Assistant. This role is central to our mission, ensuring that our Veterans receive the efficient, compassionate administrative care they deserve. This guide covers everything you need to know about the position, qualifications, and how to successfully navigate the federal application process.
Job Responsibilities
As a supervisor, your impact reaches across multiple facets of clinical operations. You will be responsible for:
- Overseeing daily administrative workflows and workload assessments.
- Providing leadership to a team of Advanced Medical Support Assistants.
- Facilitating access to care via diverse modalities like phone, secure messaging, and tele-consultation.
- Managing clinical budgets, resource forecasting, and equipment procurement.
- Implementing performance improvement studies and ensuring quality assurance standards.
- Mentoring staff and conducting performance evaluations.
Requirements
To be considered for this GS-8 position, you must meet several federal eligibility standards:
- Citizenship: Must be a U.S. citizen.
- Experience: One year of specialized experience equivalent to the GS-7 level in a patient support setting.
- Language: Proficient in English.
- Compliance: Willingness to undergo background investigations and meet health requirements, including mandatory influenza vaccination.
| Feature | Requirement Detail |
|---|---|
| Salary Range | $56,402 - $73,320 |
| Schedule | Monday - Friday, 8:00am - 4:30pm |
| Location | Indianapolis, IN |
| Remote Status | On-site only |
Salary Overview
This position offers a base salary range of $56,402 to $73,320 per annum, commensurate with experience and federal pay scale regulations for the GS-8 grade level.
Benefits
Federal employees at the VA enjoy an expansive suite of benefits, including:
- Comprehensive health and life insurance options.
- Competitive retirement plans, including the FERS system.
- Generous vacation, sick leave, and federal holiday schedules.
- Continuous training and career development opportunities.
Application Tips
The federal hiring process is rigorous. To stand out, ensure your resume includes specific dates (mm/yyyy) for all jobs listed. Clearly differentiate between part-time and full-time work, and explicitly state your federal grade levels if you have prior government experience. Always double-check your application for completeness before the October 29, 2026, deadline.
Serving as a Supervisory Medical Support Assistant is more than a job—it is a commitment to the wellbeing of American Veterans. If you are a strong leader with a heart for service, we encourage you to apply and join our collaborative, mission-driven team.
Why This Supervisory Medical Support Assistant Job Matters
Lead a team committed to excellence at the Richard L. Roudebush VA Medical Center. Help shape the future of patient care for our nation's heroes in Indianapolis.
Supervisory Medical Support Assistant Job Overview
The Veterans Health Administration is seeking a dedicated Supervisory Medical Support Assistant to join the Health Administration Service (HAS) Primary Care team in Indianapolis, Indiana. This leadership role is vital for coordinating complex administrative operations, ensuring high-quality support for Veterans, and guiding a team of Advanced Medical Support Assistants within a premier teaching hospital environment.
Requirements for Supervisory Medical Support Assistant
- U.S. Citizenship
- Proficiency in written and spoken English
- One year of specialized experience equivalent to the GS-7 grade level in a medical support/administrative setting
- Ability to successfully complete a background and security investigation
- Willingness to undergo pre-employment drug screening if required
- Selective Service registration for males born after 12/31/1959
- Completion of mandatory annual influenza vaccination or approved exemption
- Submission of a resume clearly detailing specialized experience in mm/yyyy format
Preferred Qualifications for Supervisory Medical Support Assistant
- Demonstrated leadership in a complex medical clinical environment
- Experience with fiscal management, resource forecasting, and budgeting
- Proficiency in clinical scheduling software and electronic medical record management
- Advanced interpersonal skills for managing diverse interdisciplinary teams
- Ability to provide briefings and training in a patient support setting
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive Federal Health Insurance
- ✓Generous Paid Annual and Sick Leave
- ✓Federal Retirement Programs
- ✓Opportunity to participate in life insurance programs
- ✓Professional development and clinical training programs
💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips
Application Steps for Supervisory Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Review the full job announcement details carefully.
- Prepare your long-form resume ensuring dates are in mm/yyyy format and grade levels are clearly listed.
- Complete the online occupational questionnaire.
- Upload all required documentation, including transcripts or SF-50 forms if applicable.
- Submit your application package before the closing date of October 29, 2026.
💡 General Tips
- Use specific dates (mm/yyyy) for all employment entries to ensure your specialized experience is calculated correctly.
- Clearly indicate if your past experience was full-time or part-time, including hours per week.
- If you have Federal experience, explicitly state your grade level on the resume to avoid disqualification.
- Proofread your application to ensure all required supporting documents are attached before clicking submit.
Frequently Asked Questions
Is this position eligible for telework?
No, this is an on-site position at the Richard L. Roudebush VA Medical Center.
Does veterans' preference apply to this vacancy?
Per the Veterans Access, Choice and Accountability Act of 2014, veterans' preference does not apply to this specific announcement due to the occupation being identified as having a significant staffing shortage.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is committed to providing world-class healthcare to those who have served in our nation's military. The Richard L. Roudebush VA Medical Center acts as a flagship clinical facility in Indiana, associated with the Indiana University School of Medicine. Our facility utilizes state-of-the-art technology and collaborative research to improve patient outcomes. Joining our team means entering a workplace that prioritizes whole-health, professionalism, and community.