Become a Leader in Veteran Healthcare: Supervisory Medical Administrative Specialist

The Department of Veterans Affairs (VA) is committed to providing world-class care to the men and women who have defended our country. At the VA Northeast Ohio Healthcare System, this mission is carried out through compassion, innovation, and rigorous administrative standards. We are currently looking for a motivated and experienced leader to join our team as a Supervisory Medical Administrative Specialist (Enrollment Coordinator). If you have a passion for public service and a talent for leading teams, this position offers a unique opportunity to make a tangible impact on the lives of over 124,000 Veterans in Northeast Ohio.

Job Responsibilities

As a Supervisory Medical Administrative Specialist, you will be the backbone of the Enrollment and Eligibility sub-section. Your day-to-day duties will include:

• Operations Management: Directing and planning the daily workflow of the Health Benefits Unit.
• Strategic Oversight: Ensuring that local operations align with VA regional and national requirements regarding Veteran eligibility.
• Team Leadership: Mentoring staff, evaluating performance, and fostering a collaborative environment.
• Stakeholder Engagement: Acting as a point of contact for clinicians, congressional offices, and Veterans, ensuring sensitive issues are resolved with professionalism.
• Policy Integration: Advising management on policy changes and operational improvements.

Requirements

To qualify for this position, candidates must demonstrate a strong professional background. Key requirements include:

Requirement	Description
Citizenship	Must be a U.S. Citizen
Experience	One year of specialized experience at the GS-9 grade level
Education	Ph.D. or 3 years of graduate study (optional substitute for experience)
Compliance	Must pass security/background checks and meet seasonal flu vaccine requirements
Time-in-Grade	Must provide documentation of 52 weeks at the next lower grade (if applicable)

Salary Overview

This position is classified at the GS-11 grade level. The salary range for this role is between $77,977 and $101,375 per year, commensurate with experience and federal pay regulations.

Benefits

Working with the Department of Veterans Affairs comes with a generous suite of benefits designed to support your long-term success and well-being:

• Comprehensive health insurance options.
• Robust retirement planning through the Federal Employees Retirement System (FERS).
• Accrued paid time off, including sick and annual leave.
• Paid federal holidays.
• Access to professional training and career growth opportunities within the VA system.

Application Tips

Applying for a federal position requires careful attention to detail. Follow these tips to strengthen your application:

1. Use the Resume Builder: This tool ensures you adhere to the strict two-page limit and include all required information.
2. Documentation is Key: If you are a current or former federal employee, ensure you upload your most relevant SF-50 forms. Award SF-50s are not sufficient; focus on those showing grade/step increases.
3. Quantify Your Experience: Be explicit about your hours worked and the results you achieved in previous roles.
4. Don't Assume: The HR team cannot make assumptions about your experience. If you performed a duty, list it clearly in your resume.

This role is more than just a job; it is a commitment to the mission of serving America's Veterans. If you are ready to apply your administrative expertise to a noble cause, we encourage you to review the full details and submit your application today. Your leadership could be the key to ensuring that every Veteran in Northeast Ohio receives the benefits they deserve.