Launch Your Career: Medical Records Technician (ROI) at the VA
Are you seeking a career that combines technical skill with a deep sense of purpose? The Department of Veterans Affairs (VA) is currently hiring a Medical Records Technician (ROI) for the Canandaigua VA Medical Center, based in Rochester, New York. This role is essential to our mission of providing world-class care to America's heroes. By ensuring that medical information is accessible, private, and accurate, you will play a critical part in the healthcare journey of our Veterans.
Job Responsibilities
As an MRT (ROI), your day-to-day work centers on the integrity of patient data. You will:
- Review and validate requests for protected health information (PHI).
- Provide direct customer service to Veterans and their representatives.
- Apply complex legal regulations, such as HIPAA and the Privacy Act, to every request.
- Navigate both paper and electronic medical records systems.
- Resolve discrepancies in medical documentation to ensure accuracy.
Comparison Table: Requirements vs. Preferences
| Feature | Mandatory Requirements | Preferred Qualifications |
|---|---|---|
| Experience | 1 Year (Medical Records/Terminology) | 1-2 Years (ROI specialized) |
| Education | High School Diploma + Experience OR Degree | RHIT or RHIA Certification |
| Status | US Citizen | N/A |
Requirements
To qualify for this GS-6 position, candidates must meet specific criteria regarding citizenship, English language proficiency, and background standards. Applicants must be prepared to undergo a background investigation and commit to a 2-year trial period. Additionally, all health care personnel are required to participate in the annual influenza vaccination program.
Salary Overview
The salary range for this position is $45,727 to $59,445 per year. This compensation reflects the GS-6 grade level, consistent with federal pay scales for this role and location.
Benefits
Federal employees enjoy a robust benefits package, including health insurance, generous annual leave, sick time, and an impressive retirement plan that includes both a pension and the Thrift Savings Plan (TSP).
Application Tips
- Be Specific: Describe your experience clearly in your resume. Do not assume HR reviewers know your background.
- Documentation: Ensure all transcripts, certifications, and, if applicable, military documentation (DD-214) are attached.
- Assessments: If you receive an invite to the USA Hire assessment, take it seriously and provide yourself ample time to finish.
If you are a detail-oriented professional ready to contribute to a mission-driven organization, the VA is waiting for you. Apply today to start your career as a Medical Records Technician in Rochester.
Why This Medical Records Technician (Roi) Job Matters
Launch a meaningful career supporting those who served our nation by ensuring accurate and secure health information management at the VA Finger Lakes Health Care System.
Medical Records Technician (Roi) Job Overview
The Department of Veterans Affairs is seeking a detail-oriented Medical Records Technician (Release of Information) to join our team in Rochester, New York. In this vital role, you will manage requests for patient protected health information, interact directly with Veterans, and uphold strict privacy regulations. You will serve as a key point of contact for medical record disclosures, ensuring that sensitive data is handled with precision, empathy, and adherence to federal law.
Requirements for Medical Records Technician (Roi)
- U.S. Citizenship
- Proficiency in written and spoken English
- One year of creditable experience involving medical terminology and health records, or a relevant associate's degree
- Successful completion of a background/security investigation
- Completion of a 2-year trial period
- Must be able to pass a pre-employment physical evaluation
- Participation in the annual seasonal influenza vaccination program
Preferred Qualifications for Medical Records Technician (Roi)
- 1-2 years of specialized Release of Information (ROI) experience
- RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator) certification
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options
- ✓Generous paid annual leave and sick leave accrual
- ✓Federal retirement pension plan
- ✓Thrift Savings Plan (401k-style investment)
- ✓Work-life balance through a standard weekday schedule
💡 How to Apply Medical Records Technician (Roi) Job & Insider Tips
Application Steps for Medical Records Technician (Roi) Job
- Create or log in to your USAJOBS account.
- Review the full vacancy announcement details.
- Complete the online application and questionnaire.
- Upload all required supporting documentation (resume, transcripts, SF-50s if applicable).
- Complete the mandatory USA Hire assessment if notified.
- Submit your application before the closing date of November 4, 2026.
💡 General Tips
- Ensure your resume explicitly details your experience with medical records to avoid assumption-based rejections.
- Double-check that all uploaded documents are legible and relevant to your eligibility claims.
- Set aside at least three hours for the USA Hire assessment and complete it well before the deadline.
- Monitor your email for status updates and follow-up requests from the HR office.
Frequently Asked Questions
What is the primary responsibility of this role?
You will process requests for patient protected health information, verify authorization forms, and assist Veterans or authorized third parties in obtaining medical records.
Is this a remote or telework-eligible position?
No, this is an onsite position located in Rochester, New York, with no telework or virtual options.
What level of education or experience do I need?
You need one year of experience with medical terminology and health records, or an associate's degree in health information technology/management.
Is there flexibility for remote work?
*A: No, this is an onsite role at the Rochester, New York facility.*
Can I use volunteer experience?
*A: Yes, qualified volunteer experience in medical settings is credited toward your experience requirements.*
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States. We serve those who have served our country by providing comprehensive, patient-centered care. Joining the VHA means becoming part of a community dedicated to the highest standards of integrity, commitment, and service.