Launch Your Career: Recreation Assistant (ITT) at Naval Ordnance Test Unit

Are you looking for a role that combines your customer service passion with a meaningful mission? The Commander, Navy Installations Command (CNIC) is seeking a motivated Recreation Assistant (ITT) to join the Morale, Welfare and Recreation (MWR) department in Orlando, Florida. This position is vital to the well-being of our Navy Sailors and their families, providing them with access to the best recreational and travel opportunities the region has to offer.

Job Responsibilities

As a Recreation Assistant, you will be the face of the ITT office. Your daily duties will include:

Ticket Sales & Reservations: Assisting patrons with tickets for sporting events, theme parks, and concerts, and managing hotel/dinner show bookings.
Customer Engagement: Providing accurate, up-to-date information on local attractions and MWR facilities.
Financial Management: Operating cash registers, managing change funds, and performing daily reconciliations of sales receipts.
Operational Support: Maintaining office inventory, updating pricing lists, and ensuring brochures are accessible to the public.

Comparison: Traditional Retail vs. MWR Recreation Assistant

Feature	Traditional Retail	MWR Recreation Assistant
Core Focus	Sales Targets	Patron Quality of Life
Environment	Commercial	Military/Government
Perks	Variable	Comprehensive Federal Benefits
Impact	Profit-Driven	Mission-Driven

Requirements

Applicants must ensure their resume clearly documents how they meet the following:

Background Checks: Must be able to pass a background investigation.
Eligibility: Must meet all federal hiring requirements, including registration for Selective Service where applicable.
Documentation: Must provide proof of education and identification as required by the REAL ID Act.

Salary Overview

This position offers a competitive hourly wage of $18.00 per hour.

Benefits

The Federal government provides a robust benefits package that sets it apart from many private-sector roles. Employees enjoy:

Comprehensive medical and dental insurance plans.
Access to 401(k) savings programs.
Accrued annual and sick leave.
Opportunities for tuition reimbursement.
A stable, collaborative, and inclusive work environment.

Application Tips

To maximize your chances of success:

Be Detailed: Federal resumes should be specific. Include hours worked per week and complete addresses for previous employers.
Formatting Matters: Stick to the specified font and margin requirements to ensure your application is legible and compliant.
Use the Questionnaire: Your self-assessment will be verified against your resume; ensure both reflect the same level of capability.

Joining the MWR team as a Recreation Assistant is more than just a job; it is a way to support the heroes who serve our nation. If you are organized, customer-focused, and ready to thrive in a federal environment, we encourage you to apply before the closing date on November 5, 2026.

Why This Recreation Assistant (Itt) Job Matters

Launch your career in Orlando with a role that connects military families to unforgettable experiences.

Recreation Assistant (Itt) Job Overview

Join the team at the Information, Tickets and Tours (ITT) office in Orlando, Florida. This position is a gateway for military personnel and their families to access recreational, cultural, and sporting events. You will serve as a key point of contact, providing expert advice, booking reservations, and facilitating ticketing services within the Commander, Navy Installations Command (CNIC) structure.

Requirements for Recreation Assistant (Itt)

Must be able to successfully complete a background check.
Must maintain eligibility for federal employment.
Males born after 1959 must be registered with the Selective Service.
Must be able to comply with the REAL ID Act for facility access.
Must participate in the direct deposit pay program.
Must possess a valid Social Security Card.
Must pass an E-VERIFY employment eligibility check.

Preferred Qualifications for Recreation Assistant (Itt)

Prior experience in customer service or retail settings.
Strong organizational skills for managing inventory and records.
Previous experience with cash handling and Point of Sale (POS) systems.
Ability to provide professional, clear communication in both face-to-face and telephone interactions.

Federal Benefits & Perks

✓Comprehensive medical, dental, and life insurance coverage.
✓Retirement and 401(k) savings plans.
✓Generous annual and sick leave accrual.
✓Tuition reimbursement programs.
✓Professional development and career stability within the Federal Civilian Service.
✓Work-life balance in a supportive, mission-focused environment.

💡 How to Apply Recreation Assistant (Itt) Job & Insider Tips

Application Steps for Recreation Assistant (Itt) Job

Create or log into your USAJOBS account.
Review the full vacancy announcement details carefully.
Prepare a federal-style resume adhering to specific font and length requirements.
Complete the online application questionnaire.
Submit your resume, proof of education, and any required preference documentation (e.g., DD-214, SF-50).
Monitor your email for status updates and interview notifications.

💡 General Tips

Ensure your resume details specific hours worked per week for every position held.
Be precise when describing how your experience aligns with the listed duties.
Check for red asterisks in the document upload section to ensure all mandatory items are attached.
Use the E-Verify self-check tool before applying to address potential eligibility issues early.
Submit your application well before the cut-off date, as only the most recent version is reviewed.

Frequently Asked Questions

What is the primary role of the Recreation Assistant?

You will help military patrons purchase tickets for events, coordinate travel and hotel reservations, and provide information on local attractions.

Is this position eligible for telework?

No, this role requires physical presence at the ITT office to manage ticketing inventory and provide direct customer service.

What documentation is required for veterans' preference?

You must submit a Member 4 copy of your DD-214 along with a completed SF-15 form from the Veterans Administration.

What is the hiring path for this position?

This position is open to the public.

Do I need a specific degree for this job?

There is no positive education requirement, but you must demonstrate relevant skills and experience in your resume.

Job from Commander, Navy Installations Command

The Fleet and Family Readiness program is the heart of the Navy's quality-of-life initiatives. Our mission is to provide world-class support that enhances the readiness of our Fleet, Fighter, and Family. Through the MWR program, we deliver essential services that range from child care and housing to leisure and travel services, ensuring that those who serve our country have a balanced, supported life.